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Rugs Done Right Reviews

4.2 Rating 2,705 Reviews
78 %
of reviewers recommend Rugs Done Right
4.2
Based on 2,705 reviews
Shipping & Delivery
Delivery Methods
Courier, Postal Service
Average Delivery Time
Within 5 Days
On-time Delivery
Greater than 89%
Accurate And Undamaged Orders
96%
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Under An Hour
Read Rugs Done Right Reviews
Visit Website

Phone:

5087400047

Location:

339 Boston post Rd,
Sudbury
Massachusetts
01776

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Rugs Done Right 5 star review on 19th April 2022
JOSEPH BELAJ
Rugs Done Right 5 star review on 19th April 2022
RAMONA EADENS
Rugs Done Right 5 star review on 7th April 2022
Anonymous
Rugs Done Right 5 star review on 7th April 2022
Anonymous
Rugs Done Right 5 star review on 7th April 2022
Anonymous
Rugs Done Right 5 star review on 7th April 2022
Anonymous
Rugs Done Right 5 star review on 6th April 2022
Kelli Click
152
Anonymous
Anonymous  // 01/01/2019
It was easy to navigate the RugsDoneRight's website and checkout. I was particularly pleased with their customer service. After I ordered my rug, I realized I needed to have it sent to a different address. I emailed them, thinking it would be too late to change. They quickly emailed back that it was all taken care of. Needless to say, I was relieved and happy. I can't wait to see the rug in person. I received an email today saying it will arrive soon. I have enjoyed working with RugsDoneRight. Their prices were by far the best on the web. Their service is great. They responded quickly and were very accommodating. I highly recommend them.
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Posted 5 years ago
Love the rug! Quick delivery. Great quality. Just like pictured on website. Will order again from this company when need arises
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Posted 5 years ago
I enjoyed having the large inventory to look through. I found the exact carpet I was looking for. I am a little concerned however because the knap of the rug in a few places looks like it is missing some of the material. Let me know what you think.
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Posted 5 years ago
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Posted 5 years ago
Placing my order and getting the advise from the person on Chat was easy and very helpful.
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Posted 5 years ago
Rugs Done Right is a great place to buy rugs. I highly recommend using them. They are very knowledgeable about rugs and rug pads also. I received my rug very fast. These ladies are great to talk to also.
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Posted 5 years ago
Was shocked rug came in less than a week. Very pleased
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Posted 5 years ago
I recently purchased this carpet to replace a 10 year old carpet of the same color and style. I am very pleased with the bold colors and the rug's feel & texture. We are extremely satisfied with this purchase.
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Posted 5 years ago
My area rugs are lovely florals. Adds a splash of color for Spring and summer.
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Posted 5 years ago
Great Customer Service Team...exceeded my expectations for both order and delivery execution
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Posted 5 years ago
Beautiful rug! Fast shipping!
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Posted 5 years ago
Outstanding rug! Quick delivery and updates. Very good company and I am pleased with the service so far. Expecting more rugs in my order yet to come.
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Posted 5 years ago
The rug was beautiful and it was shipped very fast. The quality is superb. I am extremely pleased with the rug.
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Posted 5 years ago
Considering we are in the midst of pandemic...and I am anxiously awaiting my rug....just for some excitement lololol...have to give you five stars....
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Posted 5 years ago
Good selection and price points. Good customer service.
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Posted 5 years ago
Excellent selection. Rugs were shipped quick.
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Posted 5 years ago
I love my rug. The associate who worked with me was very knowledgeable and told me about the pad that purchased also. I would do business with Rugs Done Right again!
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Posted 5 years ago
It took a long time for my rug to be delivered. I needed to contact customer service twice. Customer service was incredible though and was persistent about following through. I was thrilled. The rug arrived today and was as beautiful as it was pictured online. It came packaged in thick plastic. It is high quality and positively stunning.
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Posted 5 years ago
The rugs are good quality and I love the choice of cheerful colors. It did take longer than expected for arrival but it was worth the wait. Thank you!
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Posted 5 years ago
Let's face it, buying a floor rug is not that complicated. You pick one, click a few things, and wait till it shows up. That's what I did. It worked. Why do I give 5 stars, because nothing went wrong. It was simple and straightforward. And the price was the BEST of several sites. No need to look any further. The rug was great and well portrayed in the photos. All good. No worries.
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Posted 5 years ago
Rugs Done Right is rated 4.2 based on 2,705 reviews