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Rugs Done Right Reviews

4.2 Rating 2,705 Reviews
78 %
of reviewers recommend Rugs Done Right
4.2
Based on 2,705 reviews
Shipping & Delivery
Delivery Methods
Courier, Postal Service
Average Delivery Time
Within 5 Days
On-time Delivery
Greater than 89%
Accurate And Undamaged Orders
96%
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Under An Hour
Read Rugs Done Right Reviews
Visit Website

Phone:

5087400047

Location:

339 Boston post Rd,
Sudbury
Massachusetts
01776

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Rugs Done Right 5 star review on 19th April 2022
JOSEPH BELAJ
Rugs Done Right 5 star review on 19th April 2022
RAMONA EADENS
Rugs Done Right 5 star review on 7th April 2022
Anonymous
Rugs Done Right 5 star review on 7th April 2022
Anonymous
Rugs Done Right 5 star review on 7th April 2022
Anonymous
Rugs Done Right 5 star review on 7th April 2022
Anonymous
Rugs Done Right 5 star review on 6th April 2022
Kelli Click
152
Anonymous
Anonymous  // 01/01/2019
Website was easy to work through. Placed order... worried that I might not see the rug for weeks but received it in about three days. Very satisfied with everything.
Helpful Report
Posted 4 years ago
shipping took longer than expected but the end product was worth it! absolutely love this rug! The best part of my dining room now! high quality and style!
Helpful Report
Posted 4 years ago
I ordered two rugs and could not be happier with how accurate the online descriptions were, how thorough the shipping updates were, and how quickly they came. No surprises, no disappointments, and no one beat the prices.
Helpful Report
Posted 4 years ago
Rug arrived with no problems. Great quality and as described. The only thing I would have liked was for them to give me an estimated delivery time when I placed my order. I contacted them and they gave me an approximation It arrived in a reasonable timeframe.
Helpful Report
Posted 4 years ago
I was extremely happy to find that I could visit Rugs Done Right in person in order to check the quality of a rug that I was looking to purchase. Jamie Carney was able to show us samples of rugs, educated us on various brands and styles in order to narrow down our search.Prompt emails on ordering rug samples, quick delivery of 3 samples in order to make our selection.Based on the quality of the samples we are very confident that Rugs Done Right was an excellent choice.
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Posted 4 years ago
This is my second exact same rug. I love it. Holds it color and shape. Great addition to my living room.
Helpful Report
Posted 4 years ago
Even more spectacular in person. Excellent quality! It's hard to order rugs by online pictures, but this rug was just perfect in every way. Great company based in the USA, and great customer service that actually picks up the phone.
Helpful Report
Posted 4 years ago
The rug I ordered was what I was expecting it to be. It looked as it did in the picture online. It was shipped quickly and took a couple of days for the edges to lay flat but after it lays beautifully now.
Helpful Report
Posted 4 years ago
Even though the rug took over two plus months to arrive it was well worth the wait. Great quality, good color. Looks like the picture. Really pulled my bedroom together.
Helpful Report
Posted 4 years ago
Love the rugs. feel nice under feet for being inside/outside rugs. They lay so nice and flat after being sent rolled. Although I was sent an extra rug that I didn't order. I called about a week or so ago and haven't heard back yet what to do. So would like to hear back about that.
Helpful Report
Posted 4 years ago
very satisfied with order. Received order very quickly will be ordering more rugs from Rugs done Right. Thank you.
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Posted 4 years ago
Great experience!
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Posted 4 years ago
Shipped out on time. No problems with the order.
Helpful Report
Posted 4 years ago
The rug I ordered was out of stock. They hff have me an estimate of when it could be expected and have been very helpful in keeping me updated. It is now on the way. I'm looking forward to receiving my rug😊
Helpful Report
Posted 4 years ago
Hope it’s a match I found a rug I own to order again as runners Good color sorting allowed me to find it rather quickly
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Posted 4 years ago
The process was easy. The rug is beautiful. I liked the return policy even though I didn't have to use it.
Helpful Report
Posted 4 years ago
Great rug and prompt delivery. I will order from them again
Helpful Report
Posted 4 years ago
Very nice rug and great price. Used in my entry way. Sturdy and expect to last me a long time!
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Posted 4 years ago
Fast delivery.....great rug.....great experience.
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Posted 4 years ago
Very good service and communication. Thank you
Helpful Report
Posted 4 years ago
Rugs Done Right is rated 4.2 based on 2,705 reviews