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Rugs Done Right Reviews

4.2 Rating 2,705 Reviews
78 %
of reviewers recommend Rugs Done Right
4.2
Based on 2,705 reviews
Shipping & Delivery
Delivery Methods
Courier, Postal Service
Average Delivery Time
Within 5 Days
On-time Delivery
Greater than 89%
Accurate And Undamaged Orders
96%
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Under An Hour
Read Rugs Done Right Reviews
Visit Website

Phone:

5087400047

Location:

339 Boston post Rd,
Sudbury
Massachusetts
01776

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Rugs Done Right 5 star review on 19th April 2022
JOSEPH BELAJ
Rugs Done Right 5 star review on 19th April 2022
RAMONA EADENS
Rugs Done Right 5 star review on 7th April 2022
Anonymous
Rugs Done Right 5 star review on 7th April 2022
Anonymous
Rugs Done Right 5 star review on 7th April 2022
Anonymous
Rugs Done Right 5 star review on 7th April 2022
Anonymous
Rugs Done Right 5 star review on 6th April 2022
Kelli Click
152
Anonymous
Anonymous  // 01/01/2019
Love this rug! Wonderful quality. It matches the 8x10 copy I ordered previously. Beach house new decor is exceptionally nice and we are enjoying the new look. Thank you!
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Posted 3 years ago
The selections consisted of a wide variety from plain & classic to contemporary & abstract with an array of colors, shapes and sizes. The prices were surprisingly reasonable.
Rugs Done Right 5 star review on 8th January 2022
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Posted 3 years ago
Our Stanton customize runner is gorgeous! The finishing work is expertly done. I so appreciate their excellent customer service and timely delivery. My husband and I couldn’t be more pleased with how beautiful it looks in our home. Thank you Rug Done Right!
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Posted 3 years ago
Beautiful product!
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Posted 3 years ago
First time using this website. Was so impressed with timeliness with shipping and the overall quality of the rug. Highly recommend!
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Posted 3 years ago
Delivery of rugs ordered sooner than expected, arrived well wrapped, but easy to open.
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Posted 3 years ago
Excellent Customer Service support! I had an issue creating an account, but it was quickly and easily resolved when I called Customer Service. My call was immediately answered by a “real” person at the company site, not a person at an offsite call bank , reading from a script. I wasn’t sent into oblivion waiting on hold, and the person who answered was very knowledgeable. I also appreciate immediately receiving information on how to care for my rug, remove stains, etc. Thank you for incredible assistance!
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Posted 3 years ago
Wonderful company. Had a little mishap with my rug when I first opened it and they handled it immediately and were super nice about it.
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Posted 3 years ago
Amazing, perfect
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Posted 3 years ago
Web site has good filters and they have unique rugs not seen elsewhere
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Posted 3 years ago
Great service, and custom altered the rug for our space. Good quality selection.
Rugs Done Right 5 star review on 4th January 2022
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Posted 3 years ago
I had concerns ordering a rug online. Labor shortages, Covid-19 pressures, shifty online sites, etc... BUT RUGSDONERIGHT is legit!!! Outstanding customer service from the get go. I was considering ordering when RDR sent me a 20% off coupon. I had problems applying the discount. I called RDR and they did it for me and told me I would have it in less than 10 days. It came in about half that!!! Looks great and was 20% cheaper!!!
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Posted 3 years ago
I purchased my Tibet Rug Company rug from Rugs Done Right. It finally arrived ( woven in Nepal). Its absolutely beautiful.
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Posted 3 years ago
I have always purchased Safavieh rugs because of their quality and the beautiful designs.
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Posted 3 years ago
I have wanted the Antelope Stark Rug for the longest, but I couldn't find it in the size I needed and RugsDoneRight offered to resize the rug. I am very pleased with my purchase.
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Posted 3 years ago
Great product and exceptional customer service!
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Posted 3 years ago
great company - excellent value
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Posted 3 years ago
The fern rug was just what I wanted to add a touch of whimsy to the newly finished bathroom.
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Posted 3 years ago
We were amazed at the collection of rugs and the quality too. The delivery experience was very good too with quick delivery options and very user-friendly packaging. The design and the quality of the rug we got go beyond expectations. It was overall a very pleasant experience. RugsDoneRight is our go-to destination for rugs in the future.
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Posted 3 years ago
The Rug we purchased is gorgeous! Blends perfectly with our new flooring.
Rugs Done Right 5 star review on 23rd December 2021
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Posted 3 years ago
Rugs Done Right is rated 4.2 based on 2,705 reviews