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Rugs Done Right Reviews

4.2 Rating 2,705 Reviews
78 %
of reviewers recommend Rugs Done Right
4.2
Based on 2,705 reviews
Shipping & Delivery
Delivery Methods
Courier, Postal Service
Average Delivery Time
Within 5 Days
On-time Delivery
Greater than 89%
Accurate And Undamaged Orders
96%
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Under An Hour
Read Rugs Done Right Reviews
Visit Website

Phone:

5087400047

Location:

339 Boston post Rd,
Sudbury
Massachusetts
01776

Write Your review

Rugs Done Right 5 star review on 19th April 2022
JOSEPH BELAJ
Rugs Done Right 5 star review on 19th April 2022
RAMONA EADENS
Rugs Done Right 5 star review on 7th April 2022
Anonymous
Rugs Done Right 5 star review on 7th April 2022
Anonymous
Rugs Done Right 5 star review on 7th April 2022
Anonymous
Rugs Done Right 5 star review on 7th April 2022
Anonymous
Rugs Done Right 5 star review on 6th April 2022
Kelli Click
152
Anonymous
Anonymous  // 01/01/2019
Waiting for rug pad. Love the rug and can’t wait to put it down!
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Posted 3 years ago
LOVE LOVE LOVE
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Posted 3 years ago
It was good the website and also customer support, Ms liz was able to look for me other options and better solution for my need!
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Posted 3 years ago
Everything was perfect!
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Posted 3 years ago
Fast service and a nice heavy pile quality carpet.
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Posted 3 years ago
I was a bit worried based on some online reviews I read, but most seemed to be issues of wrong customer expectations, so I decided to order. I had seen a smaller version of the rug at a store local to me so, I knew what it looked like and that the colors were perfect for our space. RugsDoneRight has a good website and Live Chat was quick and informative. The pricing was excellent and saved me a substantial amount from my local rug store. The 12x15 rug was in stock and arrived in 4 days. I would not hesitate to buy from RugsDoneRight again.
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Posted 3 years ago
The colors are perfect and fits nicely in my space.
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Posted 3 years ago
Great experience. Easy to order, rug shipped very quickly, arrived in great condition.
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Posted 3 years ago
Excellent quality and quick delivery.
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Posted 3 years ago
Just what I wanted!
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Posted 3 years ago
Great Customer Service and Quality!
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Posted 3 years ago
Love it! It is prettier than the picture! I will be shopping with you again and recommending you to friends!
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Posted 3 years ago
We love our new rug and decided to get another one since we were happy with the quality of the rug and the service. Highly recommend Rugs Done Right.
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Posted 3 years ago
I'm still waiting on the first rug I ordered. Hope it will be here soon. I just ordered a runner and it was supposed to take 2 to 3 months. I received it yesterday, which was a surprise. Haven't opened it yet, but hopefully it will be okay.
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Posted 3 years ago
I used the “Live Chat” and it was very helpful.
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Posted 3 years ago
I received my rug last night. Although I had no idea it had even shipped, I love my rug! I would just suggest sending an e-mail when it ships & also ring the doorbell when it’s delivered. I stepped outside my garage last night to pick- up another delivery & was shocked to find the rug laying in my driveway. Today, I moved all my furniture out of the den & put down the new rug. I couldn’t be happier! I’m 71 yo & very proud of myself. Thank-you!!!
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Posted 3 years ago
Finally got my beautiful rug after enduring several months of waiting on its arrival from some backed up port😩 But Rugs Done Right ALWAYS answered my questions and reassured me along the way, and I appreciate the way they handled a tough situation which was completely out of their control. My rug is AMAZING!!!!
Rugs Done Right 5 star review on 2nd December 2021
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Posted 3 years ago
The carpet was exactly as shown and expected. Great buy.
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Posted 3 years ago
Great customer service
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Posted 3 years ago
Exactly what I wanted. Smells so new!
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Posted 3 years ago
Rugs Done Right is rated 4.2 based on 2,705 reviews