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Rugs Done Right Reviews

4.2 Rating 2,705 Reviews
78 %
of reviewers recommend Rugs Done Right
4.2
Based on 2,705 reviews
Shipping & Delivery
Delivery Methods
Courier, Postal Service
Average Delivery Time
Within 5 Days
On-time Delivery
Greater than 89%
Accurate And Undamaged Orders
96%
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Under An Hour
Read Rugs Done Right Reviews
Visit Website

Phone:

5087400047

Location:

339 Boston post Rd,
Sudbury
Massachusetts
01776

Write Your review

Rugs Done Right 5 star review on 19th April 2022
JOSEPH BELAJ
Rugs Done Right 5 star review on 19th April 2022
RAMONA EADENS
Rugs Done Right 5 star review on 7th April 2022
Anonymous
Rugs Done Right 5 star review on 7th April 2022
Anonymous
Rugs Done Right 5 star review on 7th April 2022
Anonymous
Rugs Done Right 5 star review on 7th April 2022
Anonymous
Rugs Done Right 5 star review on 6th April 2022
Kelli Click
152
Anonymous
Anonymous  // 01/01/2019
Love the rug! Reordered. Shipping could be a little faster
Helpful Report
Posted 5 years ago
Very prompt delivery. Very pleased with quality and value. They look great!
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Posted 5 years ago
They’re very helpful and have quality at reasonable prices!
Helpful Report
Posted 5 years ago
Ordering was easy. They had the rug I wanted and the rest is history. Have not received it yet, but am confident it will be the right rug.
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Posted 5 years ago
The rug is absolutely gorgeous. Exactly as pictured. Shipping notifications were spot on.
Helpful Report
Posted 5 years ago
Found the rug I was looking for at Rugs done right. The price was less than other major catalog . Make sure you give yourself plenty of time because it did take awhile to ship. The response time was very quick when I asked about my order. Will definitely shop with them again
Helpful Report
Posted 5 years ago
After searching the internet for a certain pattern of a Karastan rug; your site offered the lowest price. I received the rug within a week of placing the order. Thanks for your excellent service and the savings. I will definitely recommend your business over all others on the internet.
Helpful Report
Posted 5 years ago
Love the rug! Great quality and believe me the price could not be beat. Just to top things off, it arrived much quicker than I had anticipated. We are ready for our holiday company. So easy to do business - flawless...
Helpful Report
Posted 5 years ago
ordering was easy,customer service responded to my e-mails. my complaint is against the warehouse never sending a tracking # I recieved my rug and I am pleased.
Helpful Report
Posted 5 years ago
RugsDoneRight exceeded my expectations. My rug arrived a day early; it was expertly packaged; it was exactly as ordered; and it looks beautiful on my wooden flooring. Their pricing was competitive, and they allowed me to use a 10% off coupon, being a new customer. I will check their pricing and inventory the next time I need a new rug.
Helpful Report
Posted 5 years ago
Found the size I was looking for on sale.... quick turn around time to shipping!
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Posted 5 years ago
I ordered the rug yesterday and I sent an email today requesting an estimated delivery date. They responded within 30 minutes! My rug will be shipped soon. I should receive confirmation within 48 hours. WOW!!! Amazing!! Great customer service!!!
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Posted 5 years ago
Love the Bombax Rag Rugs. I have ordered over and over in many colors. Wear well and clean well. Easy, prompt with RugsDoneRight.
Helpful Report
Posted 5 years ago
My wife and I were looking for a unique hall runner for our 20' long hallway. Rugs done right had a great selection of runners that can be cut to custom lengths. They also offer 3 different choices for end finishing. When I placed the order, I realized I made a mistake on the type of end finishing w wanted. I called RugsDoneRight (RDR) and they corrected my order. The person I spoke to was very knowledgeable and super nice. We plan to place future orders with RDR for our bedrooms.
Helpful Report
Posted 5 years ago
First I like to say I love, love the rug it is perfect for the room. I was able to find the right size and style from your website. Will be shopping with you again soon!! Thank you, LaJune
Helpful Report
Posted 5 years ago
Customer service is excellent! Would not hesitate to buy again from this vendor.
Helpful Report
Posted 5 years ago
Waiting for the merchandise but so far customer service was excellent in helping me out this order together.
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Posted 5 years ago
Love my rugs. I purchased some in Tennessee while on vacation and wanted more. So thankful for your website
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Posted 5 years ago
Perfect! Looks just like the photo!
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Posted 5 years ago
shopping with the staff at RugsDoneRight was easy---a real enjoyable time.
Helpful Report
Posted 5 years ago
Rugs Done Right is rated 4.2 based on 2,705 reviews