Rydale Clothing Reviews

Name: Rydale Clothing
Rating: 4.48

4.5 Rating 2,799 Reviews

87 %

of reviewers recommend Rydale Clothing

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Metrics

4.5

Based on 2,799 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 93%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4 out of 5
Returns & Refunds
Refunds Process	Very Easy
Returns Process	Easy

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Rydale Clothing 5 star review on 17th August 2025

Anonymous // 01/01/2019

Filter: Rated 1 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I purchased a padded shirt, the second popper was not attached, sent it back. Purchased a second one, some fault. Asked if fault had been and further shirts were ok, no reply. Not happy at all so will not attempt to purchase again!”

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Posted 9 months ago

“Sorry, need return receipt. Left calf of boot is at least three inches slimer than right boot. Also right boot arrived with top snap already broken. :(”

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Posted 9 months ago

“11 days and no breeks. Pretty hard to give a review on something you don't have! Tracking shows they left Illinois on the 2nd and nothing since. So, where are the breeks?”

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Posted 9 months ago

“Waited a very long time to get my order even after paying for express delivery and on the phone to them at least 3 times. Happy with jacket but wouldn't shop again with company as stated delivery was horrendous. Nothing to do with courier service, Rydale hadn't sent out jacket.”

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Posted 10 months ago

“Quality service control need to address issues. In my opinion, the boots had probably already been returned to Rydale by a previous customer. The condition was dreadful, marks in the leather, tassel broken and loose in the box, the protective wrapping paper was ripped where they had obviously not been re-packaged carefully. And lastly, the box had very strange stains on the inside! When questioned, customer services stated that all boxes were checked before despatch although quickly agreed upon receipt of photos I sent. Took delivery late pm on the 15th Oct, returned via royal mail on the 16th Oct, receipt acknowledged by Rydale on the 22nd Oct.....Still awaiting refund.”

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Posted 10 months ago

“Yet again Rydale sizes are completely out of line with the rest of the world!”

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Posted 10 months ago

“Not recieved yet rydale ignore emails Evri claim two pairs of long boots were posted through letterbox!”

Rydale Clothing 1 star review on 12th October 2024

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Posted 10 months ago

“I have not received the coat which was a birthday present for 2 days ago very disappointed as I’ve bought off rydale before but never had a problem”

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Posted 10 months ago

“Rope slip leads looked really good, however, after only a few days usage the Berry rope lead has started to unravel - we haven’t used the navy one yet but expect the same thing will happen. Not what we expected and will seek better quality leads from another source in due course.”

Rydale Clothing 1 star review on 4th October 2024

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Posted 10 months ago

“Within days the collar’s threads started coming apart. There is also a strong chemical smell that I can’t imagine is very pleasant for my poor dog to have constantly wafting around him. It was such a beautiful looking collar so I’m really disappointed.”

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Posted 11 months ago

“Really disappointed with this order. My four year old couldn’t get her head through the head hole on the 5-6 year old size and my 2 year old couldn’t do the 3-4 Looks like a manufacturer issue”

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Posted 11 months ago

“Had them not even a week wore them 2 times and all the inside of the leg material has peeled off! And sound like they have a hole in the sole when you walk they hiss I’ve used these wellies for 4 years using this brand every time and never had a problem now this is discussing I’ve wore them twice and there nackered!”

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Posted 11 months ago

“Sizing is way off supposed to xxxl and barely fits a large”

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Posted 11 months ago

“Its huge, thats why I returned it.”

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Posted 11 months ago

“Still haven't received the goods....”

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Posted 11 months ago

“Rydale have been amazing but Evri sent me a photo of my so called delivered parcel which was taken in their van?? I’ve been in contact with a member of your team & this is being looked into? Evri are a shocking delivery service & are doing you an injustice! I look forward to getting my second order which is now being sent to my mums address as Evri fail to deliver to me…. Someone is having a great time on EBay?? 😡”

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Posted 1 year ago

“Wore them in the rain, first time worn. Not waterproof at all. I live in Scotland I need waterproof boots and these boots leak and its only August. Very disappointed”

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Posted 1 year ago

“Still waiting for delivery 😔”

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Posted 1 year ago

“Have yet to receive my items.”

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Posted 1 year ago

“I never received the parcel and when I contacted Evri they said the delivery man couldn't find me which is nonsense because the came.the day before with another parcel.”

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Posted 1 year ago

Rydale Clothing is rated 4.5 based on 2,799 reviews