Rydale Clothing Reviews

Name: Rydale Clothing
Rating: 4.47

4.5 Rating 2,697 Reviews

87 %

of reviewers recommend Rydale Clothing

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4.5

Based on 2,697 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 93%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4 out of 5
Returns & Refunds
Refunds Process	Very Easy
Returns Process	Easy

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Rydale Clothing 1 star review on 22nd May 2025

Anonymous // 01/01/2019

Filter: Rated 1 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Quality service control need to address issues. In my opinion, the boots had probably already been returned to Rydale by a previous customer. The condition was dreadful, marks in the leather, tassel broken and loose in the box, the protective wrapping paper was ripped where they had obviously not been re-packaged carefully. And lastly, the box had very strange stains on the inside! When questioned, customer services stated that all boxes were checked before despatch although quickly agreed upon receipt of photos I sent. Took delivery late pm on the 15th Oct, returned via royal mail on the 16th Oct, receipt acknowledged by Rydale on the 22nd Oct.....Still awaiting refund.”

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Posted 7 months ago

“Yet again Rydale sizes are completely out of line with the rest of the world!”

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Posted 7 months ago

“Not recieved yet rydale ignore emails Evri claim two pairs of long boots were posted through letterbox!”

Rydale Clothing 1 star review on 12th October 2024

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Posted 8 months ago

“I have not received the coat which was a birthday present for 2 days ago very disappointed as I’ve bought off rydale before but never had a problem”

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Posted 8 months ago

“Rope slip leads looked really good, however, after only a few days usage the Berry rope lead has started to unravel - we haven’t used the navy one yet but expect the same thing will happen. Not what we expected and will seek better quality leads from another source in due course.”

Rydale Clothing 1 star review on 4th October 2024

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Posted 8 months ago

“Within days the collar’s threads started coming apart. There is also a strong chemical smell that I can’t imagine is very pleasant for my poor dog to have constantly wafting around him. It was such a beautiful looking collar so I’m really disappointed.”

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Posted 8 months ago

“Really disappointed with this order. My four year old couldn’t get her head through the head hole on the 5-6 year old size and my 2 year old couldn’t do the 3-4 Looks like a manufacturer issue”

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Posted 8 months ago

“Had them not even a week wore them 2 times and all the inside of the leg material has peeled off! And sound like they have a hole in the sole when you walk they hiss I’ve used these wellies for 4 years using this brand every time and never had a problem now this is discussing I’ve wore them twice and there nackered!”

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Posted 8 months ago

“Sizing is way off supposed to xxxl and barely fits a large”

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Posted 8 months ago

“Its huge, thats why I returned it.”

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Posted 9 months ago

“Still haven't received the goods....”

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Posted 9 months ago

“Rydale have been amazing but Evri sent me a photo of my so called delivered parcel which was taken in their van?? I’ve been in contact with a member of your team & this is being looked into? Evri are a shocking delivery service & are doing you an injustice! I look forward to getting my second order which is now being sent to my mums address as Evri fail to deliver to me…. Someone is having a great time on EBay?? 😡”

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Posted 9 months ago

“Wore them in the rain, first time worn. Not waterproof at all. I live in Scotland I need waterproof boots and these boots leak and its only August. Very disappointed”

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Posted 10 months ago

“Still waiting for delivery 😔”

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Posted 10 months ago

“Have yet to receive my items.”

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Posted 10 months ago

“I never received the parcel and when I contacted Evri they said the delivery man couldn't find me which is nonsense because the came.the day before with another parcel.”

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Posted 1 year ago

“I've paid for next day delivery on the 13th and as yet i still haven't received my parcel. It is for a birthday and now late! I've tried ringing your customer number but no reply.”

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Posted 1 year ago

“Waiting for delivery, we have patience!”

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Posted 1 year ago

“The item hasn't been delivered yet can you help?”

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Posted 1 year ago

“I haven’t received my order. Why are you asking for a review?”

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Posted 1 year ago

Rydale Clothing is rated 4.5 based on 2,697 reviews