Rydale Clothing Reviews

Name: Rydale Clothing
Rating: 4.42

4.4 Rating 3,460 Reviews

85 %

of reviewers recommend Rydale Clothing

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Metrics

4.4

Based on 3,460 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	95%
Accurate And Undamaged Orders	Greater than 93%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

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Rydale Clothing 4 star review on 17th January 2026

Anonymous // 01/01/2019

Filter: Rated 1 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“The difference in size between the xs and the small is massive. I returned it straight away. Never got it out of the wrapping could see it was too big. Send it back with their returns label two weeks ago and I still haven’t had a refund. It’s been received at their place but they’ve failed to refund me. I’ve emailed them and they sent me an automated response and no resolution. I won’t buy from them again. I will be contacting trading standards in the new year.”

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Posted 3 months ago

“Rubbish. Really bad finish. Had to return..”

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Posted 3 months ago

“Never received the item!!”

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Posted 3 months ago

“Not fully waterproof when walking through wet fields. Unfortunately after a couple days of wearing the wellies the inner lining had holes causing blisters on the heels. Sadly disappointed in these”

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Posted 3 months ago

“I am still awaiting a refund I returned dog coat immediately but still no refund”

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Posted 3 months ago

“Moleskin trousers - too baggy”

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Posted 3 months ago

“Still waiting deliver of items ordered 12 days ago. Messaged customer services to be given an AI generated reply telling me the tracking number and that it was out with a courier.... which I already knew.”

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Posted 3 months ago

“I am very sorry but it still hasn’t turned up I was really looking forward to the shirts. I think you may need to look at another courier as they have said it has been delivered I am very sorry as may not order anything from you again.”

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Posted 3 months ago

“I have not received my order!-hermes said attempted delivery 12th December but I was in and there was definitely no delivery-will contact on Monday if received nothing”

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Posted 3 months ago

“I never received my order! I’ve called and sent emails and even spoke with someone at your company and they said that they would check on it but I still don’t have my order.”

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Posted 3 months ago

“I haven't recieved my order. I placed it nearly 2 weeks ago. I have tried calling but no one ever answers the phone. I have sent a message via the "contact us" and recieved an AI response which was of no help.”

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Posted 3 months ago

“Returned the boots a week ago as they were a poor fit and have had no communication since, or any mention of a refund! Poor customer service...”

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Posted 3 months ago

“I have already sent one review stating the boots have not turned up yet We are not experiencing a very good purchase at the moment”

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Posted 3 months ago

“My order has not arrived so i cannot give you any feedback This seems to be a common issue as the previous customer has also complained about this”

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Posted 3 months ago

“ORDER RY2982020 STILL HAS NOT COME”

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Posted 3 months ago

“I have still not received the jacket”

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Posted 3 months ago

“Never received the item. Got lost with Evri...shock! Eventually after dealing with a robot, a human realised there was a problem and cancelled the order but only after I'd spent more time than I could be bothered with chasing it up. Until Rydale stop using Evri then I wouldn't even bother because there is a high probability your item will get lost or stolen then you're spending hours chasing it up.”

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Posted 3 months ago

“C'est identique à la photo mais çà ne tiens pas chaud donc aucun intérêt It looks exactly like the photo, but it doesn't keep you warm, so it's pointless.”

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Posted 4 months ago

“Slow delivery and refund. It is now 12 days since they received returned goods and still no refund. They do not respond to emails. Would not recommend this company.”

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Posted 4 months ago

“Ordered boots over 2 weeks ago and no goods arrived yet . Took the Payment 5 times totalling £540 and no refund yet despite several emails and attempts to call them … very disappointing as I have used them in past with no issues. My bank now investigating. This has been a stressful experience”

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Posted 4 months ago

Rydale Clothing is rated 4.4 based on 3,460 reviews