Rydale Clothing Reviews

Name: Rydale Clothing
Rating: 4.43

4.4 Rating 3,544 Reviews

85 %

of reviewers recommend Rydale Clothing

Company Reviews

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Metrics

4.4

Based on 3,544 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Next Day
On-time Delivery	95%
Accurate And Undamaged Orders	Greater than 92%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

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Rydale Clothing 4 star review on 17th January 2026

Anonymous // 01/01/2019

Filter: Rated 1 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Beautifully made boots but the legs don’t work I have swollen ankles but a normal size calf The calf was enormous but I couldn’t do the zip up past the ankles. Sorry for only one star as they are very well made boots”

Helpful Report

Posted 4 months ago

“Should have been two different colours, and the quality not as good as usual. A bit messy to return, so gave to charity. My first disapointment in many years of dealing with you. No nead to respond, this will not stop me from dealing with you. Brian Cooke”

Helpful Report

Posted 4 months ago

“Absolutely awful service, I haven't even received my order for Christmas yet ! Tried to get in contact with both the delivery service and yourselves but all emails returned. I have finally got a customer service number this evening which I will be ringing tomorrow morning.”

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Posted 4 months ago

“Not worth the money sending back. Poor quality”

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Posted 4 months ago

“Bought the Lady Gransmoor wellies for my wife for Christmas. First time on today and ended up with wet feet. Seems to be leaking around the seam of the sole. Will be phoning tomorrow to try get them replaced or refund.”

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Posted 4 months ago

“I haven't received it yet. Can you trace it for me please?”

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Posted 4 months ago

“Dreadful customer service. I returned my order and had to chase up my refund. Got an email explaining how their returns department were valiantly trying to deal with the mountain of returns they receive. It was worded as though I should be grateful! Utterly bizarre and still no refund received weeks later.”

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Posted 4 months ago

“The difference in size between the xs and the small is massive. I returned it straight away. Never got it out of the wrapping could see it was too big. Send it back with their returns label two weeks ago and I still haven’t had a refund. It’s been received at their place but they’ve failed to refund me. I’ve emailed them and they sent me an automated response and no resolution. I won’t buy from them again. I will be contacting trading standards in the new year.”

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Posted 4 months ago

“Rubbish. Really bad finish. Had to return..”

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Posted 4 months ago

“Never received the item!!”

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Posted 4 months ago

“Not fully waterproof when walking through wet fields. Unfortunately after a couple days of wearing the wellies the inner lining had holes causing blisters on the heels. Sadly disappointed in these”

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Posted 5 months ago

“I am still awaiting a refund I returned dog coat immediately but still no refund”

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Posted 5 months ago

“Moleskin trousers - too baggy”

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Posted 5 months ago

“Still waiting deliver of items ordered 12 days ago. Messaged customer services to be given an AI generated reply telling me the tracking number and that it was out with a courier.... which I already knew.”

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Posted 5 months ago

“I am very sorry but it still hasn’t turned up I was really looking forward to the shirts. I think you may need to look at another courier as they have said it has been delivered I am very sorry as may not order anything from you again.”

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Posted 5 months ago

“I have not received my order!-hermes said attempted delivery 12th December but I was in and there was definitely no delivery-will contact on Monday if received nothing”

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Posted 5 months ago

“I never received my order! I’ve called and sent emails and even spoke with someone at your company and they said that they would check on it but I still don’t have my order.”

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Posted 5 months ago

“I haven't recieved my order. I placed it nearly 2 weeks ago. I have tried calling but no one ever answers the phone. I have sent a message via the "contact us" and recieved an AI response which was of no help.”

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Posted 5 months ago

“Returned the boots a week ago as they were a poor fit and have had no communication since, or any mention of a refund! Poor customer service...”

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Posted 5 months ago

“I have already sent one review stating the boots have not turned up yet We are not experiencing a very good purchase at the moment”

Helpful Report

Posted 5 months ago

Rydale Clothing is rated 4.4 based on 3,544 reviews