Rydale Clothing Reviews

Name: Rydale Clothing
Rating: 4.43

4.4 Rating 3,544 Reviews

85 %

of reviewers recommend Rydale Clothing

Company Reviews

Questions

Metrics

4.4

Based on 3,544 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Next Day
On-time Delivery	95%
Accurate And Undamaged Orders	Greater than 92%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

Visit Website

Write Your review

Tell us how Rydale Clothing made you happy

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

Whats your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Rydale Clothing 4 star review on 17th January 2026

Anonymous // 01/01/2019

Filter: Rated 1 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Bought gransmoor wellingtons. Side of foot cracked and leaking within 1 month of purchase. Only been on around 4 times to walk the dog.”

Helpful Report

Posted 3 months ago

“Rydale sent me the wrong size, then refused to send me the size I actually ordered until I sent them the wrong item and proof of postage. As soon as I did this, the item was no longer in stock and they refused to hold my money and send me a new one when the item I actually ordered was back in stock. They said this isn't something they could do. Anyway, less than 24 hours later and the £18 dog code in question has been put up in price by £2 and is now magically back in stock.... Disgusting customer service”

Helpful Report

Posted 3 months ago

“Dog coat buckle completely unfit for purpose. Poor design, cheap and doesn’t buckle as it’s meant to. It be ended up just tying to the loop which looks already like it will tear. How this passed any quality control is beyond me. Avoid this wax dog coat it fails on every level.”

Helpful Report

Posted 3 months ago

“Very disappointed with my Lady Gransmoor wellingtons. I loved my first pair and although I ordered the same size as before the new pair are noticeably tighter around the calves therefore not able to pull the zip up fully or attach the popper strap. Have paid £89 for boots I cannot wear!”

Helpful Report

Posted 3 months ago

“The collar arrived looking beautiful. But after 1 day of wear, it had loose threads sticking out all over the place. I applied a fabric glue to the back of the collar to secure the threads, and snipped off the ones that had broken free. After 1 more day's wear, even more threads had escaped! So 2 days after receiving it, it looks like it's been dragged through a hedge backwards whilst being the rope in a game of 'tug 'o' war' between a pack of puppies. Very disappointing. (this site won't allow me to upload photos so I will email them.)”

Helpful Report

Posted 3 months ago

“Ordered a belt but sent the wrong colour. Rang them and they said they would send the right colour by express. When it arrived it was the wrong colour again and not by express.”

Helpful Report

Posted 3 months ago

“Sleeves are ridiculously long!”

Helpful Report

Posted 3 months ago

“I haven't received my order yet”

Helpful Report

Posted 4 months ago

“I am still waiting for these jackets to be delivered so cannot comment”

Helpful Report

Posted 4 months ago

“I have been asked to leave a review, but I have not received the item I have ordered. It had been over 2 weeks and not seen or heard anything about it .”

Helpful Report

Posted 4 months ago

“I have not received my order”

Helpful Report

Posted 4 months ago

“Still hasn't been delivered.”

Helpful Report

Posted 4 months ago

“Ordered on 31st and have not received it!”

Helpful Report

Posted 4 months ago

“My order hasn’t arrived. Ordered 30th December and no communication. Don’t like leaving a negative review but I have yet to receive the order.”

Helpful Report

Posted 4 months ago

“My delivery never arrived. I think Evri has the package, fingers crossed that it will turn up soon. I hate leaving a bad review but how many stars did you expect when you ask me to review my purchase in these circumstances”

Helpful Report

Posted 4 months ago

“Still not recieved and you want a review?”

Helpful Report

Posted 4 months ago

“Still waiting for my order to arrive”

Helpful Report

Posted 4 months ago

“My order never arrived at its destination and am waiting for it response to my request for a refund.”

Helpful Report

Posted 4 months ago

“We still not have received our order items (black Friday Sale ladies' blue Wellington boots an a man's outdoor waistcoat. I drew your attention to this issue and you responded that they would be re-sent. That was weeks ago and regrettably we've received nothing which is a shame as we normally receive excellent items from Rydale with no problem but not this time it seems.”

Helpful Report

Posted 4 months ago

“So we ordered a gift for a birthday present. They only tried to deliver it once once it’s a brand-new estate and I did put it in the notes and it updated it on evri and now it’s been returned to yourselves and I’ve now got no birthday present and without a gift not great!”

Helpful Report

Posted 4 months ago

Rydale Clothing is rated 4.4 based on 3,544 reviews