Rydale Clothing Reviews

Name: Rydale Clothing
Rating: 4.47

4.5 Rating 2,697 Reviews

87 %

of reviewers recommend Rydale Clothing

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Metrics

4.5

Based on 2,697 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 93%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4 out of 5
Returns & Refunds
Refunds Process	Very Easy
Returns Process	Easy

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Rydale Clothing 1 star review on 22nd May 2025

Anonymous // 01/01/2019

Filter: Rated 1 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Haven't received the item yet!”

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Posted 4 months ago

“Items still haven’t arrived”

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Posted 4 months ago

“The boot loop came off in my hand the second time I put them on. Not great quality.”

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Posted 4 months ago

“Bought a pair of Mens walking boots (Aike), initially quite pleased, however after around 10-15 decent walks over 4months the boots have now split on the right around the little toe. This is the case on both boots and in the same area. Boots treated with Leather care product every 2 weeks and still split on the seam - look nice but no good as hardy walking boot.”

Rydale Clothing 1 star review on 13th January 2025

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Posted 5 months ago

“Terrible company, stay clear! Poor quality products. Bad sizing. Zero communication skills.”

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Posted 5 months ago

“WRONG SIZE ARRIVED! I ordered 38 waist and received a 48.”

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Posted 5 months ago

“Wrong colour sent and no time to change before Christmas, it was a present so a bit disappointing”

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Posted 5 months ago

“Still awaiting news of my returns no notice of even being received”

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Posted 6 months ago

“Dispatched on 29th November, still not received!”

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Posted 6 months ago

“I have not even seen it yet despite chasing it up!”

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Posted 6 months ago

“Items arrived broken , couldn’t find where to send proof or contact info for replacement so money down the drain”

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Posted 6 months ago

“I placed my order 19th November. Received an email on 20th to say despatched and delivery should be 2-3 days. 29th November i called into my branch and they still haven't received it. Duty supervisor was rude to me when I called to check. Now you send me an email asking me if I'm happy with my order which I haven't even received!”

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Posted 6 months ago

“I haven’t even received the parcel yet.”

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Posted 6 months ago

“The sizing is poor. I order size 7 wellies from all kinds of companies as I use them a lot and I can't event start to get my feet into them. They are meant to be 'neoprene lined' for warmth and there is the thinnest layer of neoprene I have ever seen - I struggled to identify it.”

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Posted 6 months ago

“I have yet to receive my order, I know much of it is to do with Evri but would like to receive my wellies as this is not my fault”

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Posted 7 months ago

“Order for two pairs of Ladies Walking Trousers placed and payed for via Paypal on 29th October. They still have not been delivered. Please see my contact details below and email me.”

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Posted 7 months ago

“I purchased a padded shirt, the second popper was not attached, sent it back. Purchased a second one, some fault. Asked if fault had been and further shirts were ok, no reply. Not happy at all so will not attempt to purchase again!”

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Posted 7 months ago

“Sorry, need return receipt. Left calf of boot is at least three inches slimer than right boot. Also right boot arrived with top snap already broken. :(”

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Posted 7 months ago

“11 days and no breeks. Pretty hard to give a review on something you don't have! Tracking shows they left Illinois on the 2nd and nothing since. So, where are the breeks?”

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Posted 7 months ago

“Waited a very long time to get my order even after paying for express delivery and on the phone to them at least 3 times. Happy with jacket but wouldn't shop again with company as stated delivery was horrendous. Nothing to do with courier service, Rydale hadn't sent out jacket.”

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Posted 7 months ago

Rydale Clothing is rated 4.5 based on 2,697 reviews