Rydale Clothing Reviews

Name: Rydale Clothing
Rating: 4.48

4.5 Rating 2,645 Reviews

87 %

of reviewers recommend Rydale Clothing

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4.5

Based on 2,645 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 94%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4 out of 5
Returns & Refunds
Refunds Process	Very Easy
Returns Process	Easy

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Rydale Clothing 1 star review on 10th April 2025

Anonymous

Anonymous // 01/01/2019

Filter: Rated 2 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Regrettably I will be returning this Gillet, as I don't like the shine effect of the fleece. Otherwise its a nice Gillet”

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Posted 4 years ago

“Love the products, this is my second recent order, however very disappointed with after service, one of my items was delivered in the wrong size, I tried to call but was unable to speak to anyone, I emailed to say can you please send me my item in the correct size but have not yet received any response, so I would appreciate if someone can respond”

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Posted 4 years ago

“I am not going impressed that I have to pay for delivery and returns as your sizes come up quite small”

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Posted 4 years ago

“The delivery date passed with no parcel . I had an email to say parcel tracking was not accurate as parcels may not be scanned at each stage so not unduly worried. One week later I rang customer services who said the parcel had been lost in transit and resent it. If I hadn’t phoned I would still be waiting. Still waiting for the parcel to arrive though”

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Posted 4 years ago

“Fast delivery once order placed but not impressed that I had to pay for delivery and return. Still waiting for my refund to be made”

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Posted 4 years ago

“I ordered a top from this company and received a confirmatory email. After waiting some time for the top to be delivered , I received an email from them saying that it was out of stock. When I looked again on the website it was still for sale. However it was a mistake and the top really was out of stock Very disappointing.”

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Posted 4 years ago

“Bought these wellies for my husband and they did arrived on time but they smell horribly cheap and the quality is poor as well. Also they still had a price tag on them which was cheaper than what I had to pay for them. Won't recommend this to my friends or family.”

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Posted 4 years ago

“Haven’t received it after ordering two weeks ago”

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Posted 5 years ago

“This is the second fleece I've bought from you. First first great but second fleece has tight fitting sleeves. Was hoping they'd stretch but still tight. A bit annoying as I was hoping they'd both be consistent quality.”

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Posted 5 years ago

“One of the shirts I purchased has a fault on the sleeve. The fault has a biro circle around it. I did not notice until I was going to wash it. I had removed all packaging and disposed of them along with the invoice. Thinking they were perfect. One was and the other had this fault. I have emailed you on three occasions and had no response at all.”

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Posted 5 years ago

“I have had my Rydale polo shirts for about 3 years now and wanted some new. I ordered some of this seasons polo shirts in the same size as the Rydale polo shirts I’m still wearing and the sizing is completely different. Why are you producing them longer in the body and smaller around the bust? I had to return them all and shop elsewhere.”

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Posted 5 years ago

“I specifically wanted to buy British, or at least European , the Rydale website does give the impression it sells British goods. So I was so disappointed to see the usual 'Made in China' label.”

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Posted 5 years ago

“Excellent delivery time, and price however these boots are too tight around the calf, I’m a uk size 12 and Despite buying a size up from my usual shoe size they were still far too tight on the calf. God forbid anyone Who's over a size 12 attempts to buy them. They’re really quite uncomfortable.”

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Posted 5 years ago

“Placed my order on 3rd April - now 26th and no sign of items! I totally understand we are experiencing delays at the minute due to Coronavirus so possibly DHL are under pressure . I’ve ordered several other items since then and got them no bother ! However - it’s not priority atm and haven’t had any issues with previous orders from Rydale. Hopefully won’t be long nie 😉”

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Posted 5 years ago

“Never had a bad order until this one poor quality goods.l have shopped with Rydale for yrs.”

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Posted 5 years ago

“Lovely boots, did have to return to get a smaller size which took nearly 2 weeks for it to get refunded before I reordered the smaller size. I wouldn’t pay the extra for the faster delivery as that took 5 working days instead of 2.”

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Posted 5 years ago

“Items didn’t fit and no exchange service”

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Posted 5 years ago

Rydale Clothing is rated 4.5 based on 2,645 reviews