Rydale Clothing Reviews

Name: Rydale Clothing
Rating: 4.43

4.4 Rating 3,459 Reviews

85 %

of reviewers recommend Rydale Clothing

Company Reviews

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Metrics

4.4

Based on 3,459 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	95%
Accurate And Undamaged Orders	Greater than 93%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

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Rydale Clothing 4 star review on 17th January 2026

Anonymous // 01/01/2019

Filter: Rated 2 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Good fast delivery service but sizing of mens' moleskin trousers purchased was way out. Have previously bought size 34" at shows but these were huge. Returns service too expensive and too much hassle so gave them to my son-in-law. Disappointed and still trouserless!”

Helpful Report

Posted 5 years ago

“The product arrived on time but unfortunately it was too small. After several attempted to request a return slot I ended up doing it manually. It cost me £8.99 to return my goods although your website states £2.99 for second class return. I emailed you but have had no response. That was over a week ago. After sales service poor. I have bought many Rydale goods from game fairs so disappointed with your lack of response.”

Rydale Clothing 2 star review on 23rd June 2020

Helpful Report

Posted 5 years ago

“The leather boots I bought should not have passed quality control - the leather had a large stain on it and looked as though someone had tried to scrub it away. Trying to organise a return was Unbelieveably difficult - and took at least a week to organise as the online system was down - even one of your customer case team told me the system was useless.”

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Posted 5 years ago

“I found the sizing was off. The crop jeans are very short from the crutch to the waist where as the jeans were too baggy around the crutch to waist. I will unfortunately be sending my order back. :(”

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Posted 5 years ago

“While the quality of the shoes are good, the service was very poor. Having paid for next day delivery it took more than a week to arrive and the packaging was very battered and the box taped together and had been seriously bashed.”

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Posted 5 years ago

“Ordered 2 weeks ago, still waiting delivery, e mailed twice no reply”

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Posted 5 years ago

“I purchased the jacket on line , only to receive an email the next day to say it was sold out. Really disappointed as I buy from Rydale frequently at agricultural shows. I did get a refund very speedily.”

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Posted 5 years ago

“Unfortunately the wax coat I ordered was faulty - the lining in one sleeve being twisted stopping my arm from being able to exit the sleeve. I paid for return postage at £2.99 and under the circumstances would have expected a postal refund. I would very much like to reorder the coat but am worried about the company's Quality Control. The 2 hats I ordered at the same time however were excellent and great value for money.”

Helpful Report

Posted 5 years ago

“I was somehow expecting a pair of shoes made in England since the whole Rydale's web suggest's that they support local manufacture and the like, but this pair is MADE IN INDIA. Have not returned them because of the high shipping costs. Quality seems OK, but not a bargain for a pair of shoes crafted in the 3rd world.”

Helpful Report

Posted 5 years ago

“Regrettably I will be returning this Gillet, as I don't like the shine effect of the fleece. Otherwise its a nice Gillet”

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Posted 5 years ago

“Love the products, this is my second recent order, however very disappointed with after service, one of my items was delivered in the wrong size, I tried to call but was unable to speak to anyone, I emailed to say can you please send me my item in the correct size but have not yet received any response, so I would appreciate if someone can respond”

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Posted 5 years ago

“I am not going impressed that I have to pay for delivery and returns as your sizes come up quite small”

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Posted 5 years ago

“The delivery date passed with no parcel . I had an email to say parcel tracking was not accurate as parcels may not be scanned at each stage so not unduly worried. One week later I rang customer services who said the parcel had been lost in transit and resent it. If I hadn’t phoned I would still be waiting. Still waiting for the parcel to arrive though”

Helpful Report

Posted 5 years ago

“Fast delivery once order placed but not impressed that I had to pay for delivery and return. Still waiting for my refund to be made”

Helpful Report

Posted 5 years ago

“I ordered a top from this company and received a confirmatory email. After waiting some time for the top to be delivered , I received an email from them saying that it was out of stock. When I looked again on the website it was still for sale. However it was a mistake and the top really was out of stock Very disappointing.”

Helpful Report

Posted 5 years ago

“Bought these wellies for my husband and they did arrived on time but they smell horribly cheap and the quality is poor as well. Also they still had a price tag on them which was cheaper than what I had to pay for them. Won't recommend this to my friends or family.”

Helpful Report

Posted 5 years ago

“Haven’t received it after ordering two weeks ago”

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Posted 5 years ago

“This is the second fleece I've bought from you. First first great but second fleece has tight fitting sleeves. Was hoping they'd stretch but still tight. A bit annoying as I was hoping they'd both be consistent quality.”

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Posted 5 years ago

“One of the shirts I purchased has a fault on the sleeve. The fault has a biro circle around it. I did not notice until I was going to wash it. I had removed all packaging and disposed of them along with the invoice. Thinking they were perfect. One was and the other had this fault. I have emailed you on three occasions and had no response at all.”

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Posted 5 years ago

“I have had my Rydale polo shirts for about 3 years now and wanted some new. I ordered some of this seasons polo shirts in the same size as the Rydale polo shirts I’m still wearing and the sizing is completely different. Why are you producing them longer in the body and smaller around the bust? I had to return them all and shop elsewhere.”

Helpful Report

Posted 5 years ago

Rydale Clothing is rated 4.4 based on 3,459 reviews