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Rydale Clothing Reviews

4.5 Rating 2,799 Reviews
87 %
of reviewers recommend Rydale Clothing
4.5
Based on 2,799 reviews
Shipping & Delivery
Delivery Methods
Courier
Average Delivery Time
Within 5 Days
On-time Delivery
Greater than 93%
Accurate And Undamaged Orders
95%
Customer Service
Communication Channels
Telephone, Email, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4 out of 5
Returns & Refunds
Refunds Process
Very Easy
Returns Process
Easy

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Rydale Clothing 5 star review on 17th August 2025
Anonymous
Rydale Clothing 1 star review on 22nd May 2025
Anonymous
Rydale Clothing 1 star review on 10th April 2025
Cathy Moran
Rydale Clothing 5 star review on 21st March 2025
Anonymous
Rydale Clothing 4 star review on 14th March 2025
Anonymous
Rydale Clothing 5 star review on 8th March 2025
Mrs C
Rydale Clothing 3 star review on 17th February 2025
Anonymous
93
Anonymous
Anonymous  // 01/01/2019
Got three pair socks on the 24th October. Put a pair on they are lovely and cosy washed them by hand them discovered hole near the top. So disappointed as they are not cheap. Did phone today and complain and put photo through to them but not heard nothing since
Helpful Report
Posted 9 months ago
Garment fine but your quality control needs some attention - stitching on one of the pockets was part unravelled when removed from the packaging. Must have been obvious to anyone packing!
Helpful Report
Posted 11 months ago
I purchased 4 items on line through their website, to be fair the delivery was to the ROI, i had paid for the delivery but nothing arrived. When i called the company ( 3 times ) to enquire how the order was getting on i got the same answer that they will contact the courier and come back to me . They never did. I then received a mail to say that the items were being returned to Rydale and that id have a refund to my account. I called the company to enquire what went wrong and like before the same answer, we will contact the courier to see what happened, Still waiting on an update.
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Posted 1 year ago
Sizing too small, despite taking care measuring myself before l ordered and went up a size l think these have been sewn for skinny beanpoles
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Posted 1 year ago
No way are your sizings correct. I am a portly chap, normally wear 40” went to 44”, didn’t get over my thighs.
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Posted 1 year ago
Paid for next dat delivery. Still waiting 3 days on
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Posted 1 year ago
Paid extra for nxt day, came Friday lunchtime, with only part of address on. Refused it.
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Posted 1 year ago
Product was just what I wanted but there are some manufacturing faults - mostly poor stitching including left hand warmer pocket being stitched to the outside gusset pocket so you can’t get a hand in fully. QC checks need improving. Returned for a replacement.
Rydale Clothing 2 star review on 19th April 2024 Rydale Clothing 2 star review on 19th April 2024 Rydale Clothing 2 star review on 19th April 2024 Rydale Clothing 2 star review on 19th April 2024 Rydale Clothing 2 star review on 19th April 2024
Helpful Report
Posted 1 year ago
It is not your fault Rydale Clothing it is Evri they say they have trouble delivering yet they have been to my address a number of times. It was not deliverd yesterday.
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Posted 1 year ago
Got sent the wrong order and then had to pay for return.
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Posted 1 year ago
Still wait for the fleece to turn up
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Posted 1 year ago
Very disappointed the sizes are smaller both width and length all the 3xl I’ve already got are larger
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Posted 1 year ago
My boots haven’t arrived 😩
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Posted 1 year ago
Nice fit but arm hole too big. Sadly, had to return.
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Posted 2 years ago
Have always been pleased with Rydale clothes in the past but the quilted jacket was a false economy. Quilted stitching started to come undone on 2nd wearing and I wouldn't recommend it to others.
Helpful Report
Posted 5 years ago
Good fast delivery service but sizing of mens' moleskin trousers purchased was way out. Have previously bought size 34" at shows but these were huge. Returns service too expensive and too much hassle so gave them to my son-in-law. Disappointed and still trouserless!
Helpful Report
Posted 5 years ago
The product arrived on time but unfortunately it was too small. After several attempted to request a return slot I ended up doing it manually. It cost me £8.99 to return my goods although your website states £2.99 for second class return. I emailed you but have had no response. That was over a week ago. After sales service poor. I have bought many Rydale goods from game fairs so disappointed with your lack of response.
Rydale Clothing 2 star review on 23rd June 2020
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Posted 5 years ago
The leather boots I bought should not have passed quality control - the leather had a large stain on it and looked as though someone had tried to scrub it away. Trying to organise a return was Unbelieveably difficult - and took at least a week to organise as the online system was down - even one of your customer case team told me the system was useless.
Helpful Report
Posted 5 years ago
I found the sizing was off. The crop jeans are very short from the crutch to the waist where as the jeans were too baggy around the crutch to waist. I will unfortunately be sending my order back. :(
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Posted 5 years ago
While the quality of the shoes are good, the service was very poor. Having paid for next day delivery it took more than a week to arrive and the packaging was very battered and the box taped together and had been seriously bashed.
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Posted 5 years ago
Rydale Clothing is rated 4.5 based on 2,799 reviews