Safestyle UK Reviews

Name: Safestyle UK
Rating: 3.62

3.6 Rating 1,940 Reviews

66 %

of reviewers recommend Safestyle UK

Company Reviews

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Metrics

3.6

Based on 1,940 reviews

Shipping & Delivery
Delivery Methods	Own Driver
Average Delivery Time	Over 7 Days
On-time Delivery	Greater than 77%
Accurate And Undamaged Orders	Greater than 80%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	3.2 out of 5
Returns & Refunds
Refunds Process	Difficult

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Safestyle UK 1 star review on 10th August 2023

Chenda Morrow

Safestyle UK 1 star review on 2nd December 2022

Steve Kennedy

Safestyle UK 1 star review on 24th November 2022

Anonymous

Safestyle UK 1 star review on 8th November 2022

Thomson

292

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“We were really pleased with the service to begin with and have to say that the fitters were fantastic on the day. However the after sales service has been diabolical. No communication following the fitting at all. We appreciate that the COVID 19 situation has hampered this but we still have the scaffolding up 2 months after fitting and despite ringing Safestyle UK numerous times, nobody ever gets back to us and nobody seems to be able to tell us who the company were that erected the scaffolding. Really disappointing for a national company who should have had structures in place to follow up customers who had windows fitted just before the lockdown.”

Helpful Report

Posted 5 years ago

“Had my windows done not happy I've tried getting in touch all my window locks are broke”

Helpful Report

Posted 5 years ago

“Paid full price for door Fitter left bricks loose rubber seals left on floor and lock incorrectly fitted with a six week wait for a repair.”

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Posted 5 years ago

“Waiting since September for them to return and finish the job. Repeatedly lied to. I've taken numerous days off only for them to cancel on that morning. Real shame as it would appear to be an easy fix but they can't be bothered. Refuse to give a point of contact and appear to just fob you off on the phone.”

Helpful Report

Posted 5 years ago

“Great communication from the head office. Always called us back if we left message. Installers turned up early and kept the place tidy. They was very friendly and easy to chat to. Asked us to double check we was happy with the work before they left. Would recommend.”

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Posted 5 years ago

“From start to finish the service received has been fantastic. We are very happy with the product and would definitely recommend SafeStyle to our friends and family.”

Helpful Report

Posted 5 years ago

“Would've given no stars if that was an option! Did quote form online and promptly got in touch within ten mins, organised someone to call on the Wednesday. Got a call from them confirming on Tuesday, then received a call 2 minutes later saying can I rearrage as they couldn't justify sending a guy out for one appointment! I rearranged for the Friday and they agreed. I work nights so got up early on Friday for 2 pm app. No sign by 3.30! Called them and asked what happened. They just said " I don't know what happened there he was supposed to turn up!" No S##t Sherlock! Told him to stick it and if be writing this review! Don't touch them with a bargepole. Very unprofessional”

Helpful Report

Posted 5 years ago

“The product is very good and the installation team were excellent, polite and curtious at all times, great attention to detail and left the site tidy. The overall value for money is also very good. The problem I had with Safestley was with the the customer service aspect. I had difficulty in getting people to phone me back, I also made appointment for no one to turn up, I had to ring to be told they forgot. It got to a point that I asked the question if they wanted my business or not.”

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Posted 5 years ago

“First class professional service from customer service to installation. Fabulous windows and doors at an affordable price. Would not contemplate going anywhere else.”

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Posted 5 years ago

“Good service. The guys installing were quick, clean and tidy”

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Posted 5 years ago

“Fantastic workmanship polite & friendly and non judgemental completed the whole house 9 to 5 literally wife & daughters (one disabled) extremely happy very professional clean up & took the old windows and doors transformed our house to a secure home. Thank you Safestyle”

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Posted 5 years ago

“Great service”

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Posted 5 years ago

“Had a new door fitted this week,an excellent work of the manufacture of the door and a great job of fitting. really looks great and would have no trouble recommending them.”

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Posted 5 years ago

“Such a great experience with safestyle, from the ordering process to the installation and fitting. We are delighted with our new back door, and would highly recommend them to anyone. The fitters were quick, very friendly and cleaned up after themselves and did a really wonderful and professional job.”

Helpful Report

Posted 5 years ago

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Posted 5 years ago

“Brilliant service and fitters were excellent. Would definitely recommend”

Helpful Report

Posted 5 years ago

“From start to finish Safestyle were a pleasure to deal with. The standard of the finish was great and the fitter went above and beyond to ensure we were happy.”

Helpful Report

Posted 5 years ago

“You spent 3 hours pressuring a 74 year old woman into a sale until late at night. She then lost sleep for 3 nights in a row. She said the only way she could get rid of the salesman was to say yes to windows and the finance which she couldn't afford. Disgraceful.”

Helpful Report

Posted 5 years ago

“The whole process took about 3 weeks, which we felt was very quick. When they gave a date they stuck to it. The windows are clearly much better quality than we had, the fitters we very polite and did a good job. We will be using again and would recommended.”

Helpful Report

Posted 5 years ago

“safestyle excellent service, the fitter was very friendly new what he was doing, very quick service, installed a beautiful front door, totally love it, highly recommended”

Helpful Report

Posted 5 years ago

Safestyle UK is rated 3.6 based on 1,940 reviews