“The instalation team was really good! The windows and patio door were installed really efficiently delivering great final looking
The initial quotation process was a bit long and overpriced but we are happy with the final quality/ price deal.”
“New front door fitted but not the one I ordered,when I complained was told you’ve signed for an s3 ,what’s a s3 ,I now know it’s a 3 glazed style of the Chatsworth not the 5 glazed door which is shown on the website plus no knocker which when finally got through to them is scheduled for 5 weeks.now in process of talking to ceo ,let’s see how I go on”
“Had white PVC door fitted which improved the look and security at the rear of the house. The fitter carried out a very good job & cleared away all the mess on completion.
I thought the process/advice from choosing to fitting was informative and efficient.”
“Windows are lovely but if you have an issue as we have it is a nightmare!!! Firstly getting through to customer services is near on impossible, 3 hours in total one day I was on hold.
The day we had the windows fitted i noticed the bathroom window wouldnt shut , I refused to pay until fixed , it was fixed quickly...so i paid. 5 days later we noticed the silicon was dripping off the 2 front bedroom windows. We have been told they cannot come & fix this until January 10th!!!!! I would not recommend this company at all. What a way to treat customers as soon as you have thousands out of them!! 7 weeks to come fix an issue that is not our fault & appeared only 5 days after fitting. Disgusting!!!”
“Absolutely over the moon with my new windows and door. Definitely made my home look amazing in and out and a lot more warmer inside throughout the house.
Work man we’re very professional and clean and tidy all the way though the day putting dust sheets down in the areas there were working.
Beautiful light brown windows and door put in and old units removed as they where taken out.
Definitely would recommend to family and friends. Five star company with great work force ⭐️⭐️⭐️⭐️⭐️👍🏻👏🏻”
“the product is very good quality. The service was efficient, arriving at the time arranged. Left my property more or less clean and tidy.
Polite fitters who made minimum disruption to the home.”
“1st visit was for quotation which was very quick and simple. All done on interest free credit brilliant. 2nd visit for detailed measurements and got the door and window done on Wednesday 20th. Great service from all, will definitely do the rest of the house in the future with Safestyle. Will recommend families and friends to Safestyle .”
“So pleased with my new door . It was fitted by two very experienced fitters who were polite and cleared up any mess they made doing the job,which wasnt much. Being disabled, it meant a lot that I didn't have any aftermath to deal with.
I would recommend your company to any of my friends and if I need any replacement in future, i will of course use you.
Thankyou”
“The person that came was polite and did a good job,I offered to help him but he said he was okay due to health and safety,which I totally understand,after he finished the job he cleaned up,and I made him a pot of tea has it was freezing.”
“Patio doors installed in August.
1. Walls left in a complete state, no coin bead along edge, plaster work looks like it was done by a 5 year old (not my 5 year old, he could have done a better job!)
2. Skirting board was not cut with a mitre so there a huge gap just liberally filled with frame sealant 😂
3. Locks were not tightened and door needed to be adjusted to allow handle to be pulled up to close it, we were told "its normal for it to be that stiff" by the installer... like literally had to yank the handle up as hard as you could (now adjusted).
4. 2mm gap around the seals on the inside and a 1cm break in the external.seals leading to a cold draft, lush!
5. Installer left a rag covered in a cleaning solvent on my LVT floor which has all bubbled up... but this is "decoration " so they won't do anything about that...
6. Plastic threshold installed but paperwork stated hardwood...
7. This was all talked about in august, I have moved my furniture around 6 times and stayed home on my day off with my kids 5 times waiting for them to turn up and fix the issues, they either turn up and then leave to go and get parts and never come back, turn up with no tools (yup, that actually happened 😂) or turn up, deliberate for a little while and agree that the work is needed but that they dont have the allotted time.
I have rung so many times, the last time I called I specifically said I am done dealing with the local install team as they are utterly useless, who calls me back to discuss the issue? The local team!! And they still didnt turn up to fix the problem!
If someone from safestyle is actually reading this, can you justify this level of service?”
“I am very happy with the work done. The fitters were friendly and explained how the locks on the doors worked. Made sure everything was clean and tidy when they left.”
“Excellent service from the original salesman to the fitter that install my door. Professional and polite service all round. would definitely use again”
“The window fitters arrived on the time stated. I was unable to take down my blinds which they did without complaining. The windows were fitted an all was left neat and tidy. A great job. Thank you”
“As a window and door fabricator, i know some of the poor quality materials and shortcuts taken by many other companies. I took my time and researched before choosing Safestyle to supply and fit my composite front door. Every thing was, as expected top quality and secure and the fitter was extremely polite and professional. I would certainly recommend Safestyle to anyone considering replacement doors and windows.”
