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Saga Reviews

3.7 Rating 1,372 Reviews

68 %

of reviewers recommend Saga

Company Reviews

3.7

Based on 1,372 reviews


Shipping & Delivery
Delivery Methods	Own Driver
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Over A Week
Customer Service	1.5 out of 5

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Saga 5 star review on 8th November 2022

Saga 1 star review on 8th April 2022

Saga 1 star review on 20th October 2020

Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“"Been on Saga holidays many times - tney seem OK on Europena long stay holidays in winter. But on recnt trip to Canada we paid \u00a31500 each for seat upgrade - THEY DIDNT EVEN GET US 2 SEATS NEXT TO EACH OTHER - so maybe long haul is not their forte\r\ncompaned mabe a coiupe of months ago - still no resolution.\r\n\r\n "”

(Car Insurance) - Posted 1 year ago

“"Had a few issues regarding incorrect dates\/times, whilst trying to source documents too enable excess refund.\r\nsome earlier issues regarding a new staff member recording my motor incident, In fairness Saga apologised & forwarded a\r\ngift.\r\nI would use Saga again , without any hesitancy we are all capable of minor slip-ups, & I thought the way it was handled was \r\nvery professional."”

(Car Insurance) - Posted 1 year ago

“call them as was having problems with the online taking my cash response time under 4 min still waiting on my docs tho”

Posted 1 year ago

“Don’t assume that because you booked an adults only holiday with Saga the hotels you stay in are child free - they are not! Totally misleading.”

Posted 1 year ago

“Quite good insurance products but the £25 admin fee on renewal represented 30% of the premium”

Posted 1 year ago

“"good value and clear documents .\r\n"”

(Car Insurance) - Posted 2 years ago

“"Very good"”

(Home Insurance) - Posted 2 years ago

“"The offer of a 3 year fixed premium at a reasonable cost was so tempting I just had to go for it. So I did."”

(Car Insurance) - Posted 2 years ago

“"3 party liable "”

(Car Insurance) - Posted 2 years ago

“"Insurers sell promises and that's what policyholders, including me, are buying. \r\nIn the event of a claim, I would judge the insurer on how they deal with it and how their promises are kept.\r\nNot having made a claim, I don't know - although if I do, I'm keeping my fingers crossed all will be fine!"”

(Car Insurance) - Posted 2 years ago

“"Efficient & helpful"”

(Home Insurance) - Posted 2 years ago

“Not good and more expensive”

Posted 2 years ago

“"It was the best insurance for us last year"”

(Car Insurance) - Posted 2 years ago

“"I am not a current client and should not have been approached."”

(Car Insurance) - Posted 2 years ago

“"I have always found Saga to be very helpful during my motor claim process"”

(Car Insurance) - Posted 2 years ago

“"Really good company until renewal time when the price soars."”

(Car Insurance) - Posted 2 years ago

“"Took a long time to get gocompare excess policy"”

(Car Insurance) - Posted 2 years ago

“Well priced for moderate mileage”

(Car Insurance) - Posted 2 years ago

“The price is very important”

(Car Insurance) - Posted 2 years ago

“bump price up after first year”

Posted 2 years ago

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Saga is rated 3.7 based on 1,372 reviews