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Saga Reviews

3.6 Rating 1,460 Reviews

65 %

of reviewers recommend Saga

Company Reviews

3.6

Based on 1,460 reviews

Shipping & Delivery
Delivery Methods	Own Driver
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Over A Week
Customer Service	1.5 out of 5

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Saga 1 star review on 7th June 2024

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Saga 1 star review on 20th October 2020

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I have found the whole process of dealing with Saga simple and straightforward”

Helpful Report

(Car Insurance) - Posted 9 years ago

“well pleased with all and well use again thank you all.”

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(Car Insurance) - Posted 9 years ago

“Really effective and friendly service much improved”

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(Car Insurance) - Posted 9 years ago

“great company always gives good service”

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(Car Insurance) - Posted 9 years ago

“Wasn't left waiting for the phone to be answered got my change of vehicle sorted quickly very efficient service. Well done”

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(Car Insurance) - Posted 9 years ago

“Delighted, very helpful all the way.”

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(Car Insurance) - Posted 9 years ago

“A recent claim following a no fault vehicle write off was dealt with quickly and very efficiently. They kept me informed almost daily and every advisor was knowledgeable in their field. A faultless, first class experience - a rarity these days when dealing with what are normally large faceless business organisations. Thank you, ~~Saga.”

Helpful Report

(Car Insurance) - Posted 9 years ago

“Very competitive price for a very extensive cover. Easy to book and get my documents. Luckily I have never had to make a claim, but I've heard good things from others about the way they handle things.”

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(Car Insurance) - Posted 9 years ago

“Found saga very good will definitely recommend and return for a renewal well done saga many thanks Mrs jones wales.”

Helpful Report

(Car Insurance) - Posted 9 years ago

“Because the quoted premium was ridiculously high I did not proceed with the Insurance Policy. I found a MUCH better deal with both Aviva and Admiral. Very disappointed with Saga.”

Helpful Report

(Car Insurance) - Posted 9 years ago

“Very pleased with price etc.”

Helpful Report

(Home Insurance) - Posted 9 years ago

“Good value. We hope that at renewal time they will still be competitively priced, We NEVER auto - renew.”

Helpful Report

(Car Insurance) - Posted 9 years ago

“Can't recall much about buying the policy, just that it was cheaper than Sheila's Wheels - this time. I gather most insurers give you a year or two at a competitive rate, then hike it up. So we will see how it goes!”

Helpful Report

(Car Insurance) - Posted 9 years ago

“SO nice to speak to a fellow human being based in a UK call centre. Well done Saga!”

Helpful Report

(Car Insurance) - Posted 9 years ago

“If you don't mind waiting 3 weeks for a windscreen then I suppose its ok, otherwise their service leaves a lot to be desired.”

Helpful Report

(Car Insurance) - Posted 9 years ago

“Have to negotiate as with all companies,otherwise over pay”

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(Car Insurance) - Posted 9 years ago

“Very competitive price for the cover provided and easy to complete purchase.”

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(Car Insurance) - Posted 9 years ago

“Just very,very,very good!”

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(Car Insurance) - Posted 9 years ago

“Very pleased with the staff when I have phoned to renew my policy the are very polite clear talking and knowledgable. Point to note below you have my location as Galashiels I am from Hawick to say I am from Galashiels is like saying someone from Edinburgh is from Glasgow lol”

Helpful Report

(Car Insurance) - Posted 9 years ago

“They were very good to me after my accident”

Helpful Report

(Car Insurance) - Posted 9 years ago

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Saga is rated 3.6 based on 1,460 reviews