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Saga Reviews

3.6 Rating 1,455 Reviews

65 %

of reviewers recommend Saga

Company Reviews

3.6

Based on 1,455 reviews

Shipping & Delivery
Delivery Methods	Own Driver
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Over A Week
Customer Service	1.5 out of 5

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Saga 1 star review on 7th June 2024

Saga 5 star review on 8th November 2022

Saga 1 star review on 8th April 2022

Saga 1 star review on 20th October 2020

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Although I used a comparison web site to find the best deal there was an option to phone saga and talk to a representative. Everything went smoothly, the person I spoke to was friendly and helpful, all my questions were answered and because I had already filled out the form online it was so easy to get a policy that suited me.”

Helpful Report

(Car Insurance) - Posted 6 years ago

“So far very good customer care over the phone which means a lot as I am hard of hearing and calls can be difficult.”

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(Car Insurance) - Posted 6 years ago

“Up till this minute I cannot fault their service.”

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(Car Insurance) - Posted 6 years ago

“Great Service and very reasonable car insurance”

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(Car Insurance) - Posted 6 years ago

“very cheap and satisfied but it lacks a instalment payment .”

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(Car Insurance) - Posted 6 years ago

“Saga provided me with the most competitive quote and so I changed from the more expensive provider with whom I had been a customer for a few years. I’m now curious to see what happens with the cost when it’ time for my renewal.”

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(Car Insurance) - Posted 6 years ago

“Really good company to work with very affiit”

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(Car Insurance) - Posted 6 years ago

“I found them very helpful, talking on the phone to cover any minor queries. Would definitely use them again”

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(Home Insurance) - Posted 6 years ago

“So far so good,it's fine .”

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(Car Insurance) - Posted 6 years ago

“Great service, answered all my questions, would definitely recommend.”

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(Car Insurance) - Posted 6 years ago

“Excellent service always deal with a James Turner who is very professional, polite and has exceptional people skills. An asset to the organisation”

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Posted 6 years ago

“to renew the policy would cost about 25% more for year 2 . too much.”

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(Car Insurance) - Posted 6 years ago

“Excellent service and costs.”

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(Car Insurance) - Posted 6 years ago

“your ratings only go up to very good.i would rate saga above this.excellent.”

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(Car Insurance) - Posted 6 years ago

“saved me £80”

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Posted 6 years ago

“Excellent service and reasonable price.”

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(Car Insurance) - Posted 6 years ago

“I used to insure with SAGA some years ago, but found the cost of the policy kept going up every year despite making no claims so I shopped around and went to Direct Line and saved over £100 at the time. Have been with Direct Line for a few years and same thing began to happen policy kept increasing in price. Surprise, surprise came back to SAGA and saved quite a bit on the policy! Wouldn't it be nice if insurance companies stopped exploiting loyal customers by inflating annual premiums, but instead thought about rewarding loyalty. No problems with the policy, but the proof of the pudding would if you have to make a claim. Nice that it included European Cover as this is sometimes is an additional charge.”

Helpful Report

(Car Insurance) - Posted 6 years ago

“A wonderful tour of Chile, Argentina and Brazil, which ticked all the boxes. Congratulations to tour guide Zeca Cordero whose knowledge, sense of humour, attention to detail and excellent English helped to ensure the success of this well thought out trip. Thanks too to the enthusiastic local guides and drivers.”

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Posted 6 years ago

“Excellent would certainly use again”

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(Home Insurance) - Posted 7 years ago

“The insurance was a good price for the cover i wanted.”

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(Car Insurance) - Posted 7 years ago

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Saga is rated 3.6 based on 1,455 reviews