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Sainsbury's Reviews

2.4 Rating 1,681 Reviews
32 %
of reviewers recommend Sainsbury's
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Phone:

0800 636 262

Location:

Sainsbury's Supermarkets Ltd 33 Holborn
London
EC1N 2HT

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Anonymous
Anonymous  // 01/01/2019
Shocking experience at Sainsbury's Streatham Common. As usual there was only 1 till open and staff were attempting to bully people into self service. The queue was winding all the way down the aisle Shoppers stood their ground, refusing to self serve since we don't have an employment contract with Sainsbury's and don't work for free. A 6ft Nigerian man tried to jump the queue. An elderly lady who was obviously a cancer patient (judging by her appearance) informed him there was a queue. Demonstrating low impulse control, he started verbally abusing her. I tried to intervene, to which he told me "f%ck you". It was incredibly intimidating. No security staff in sight and the other staff looked the other way. Sainsbury's clearly despises its customers. The behaviour witnessed was disgraceful. It was left to customers to comfort the lady who was shaken by the ordeal.
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Posted 9 months ago
Sainsbury's own brand 750g Cottage pie purchased 30/06/2024. after being cooked and partly eaten by me, 79 year old disabled stroke patient was shocked to find a rusty extremely sharp blade. Buyers Beware. JP. Oswestry.
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Posted 10 months ago
Staff rude and miserable you expect maybe one time you go in but not every time . No smiles poker faced
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Posted 10 months ago
I am a regular customer there for 10 years at southside shopping center. I got a unfair ticket for parking and asked to wave it to no avail, after they started witch hunting me so I am no boycotting this overpriced supermarket, just go to Lidl at Wimbledon great customer service no problem with parking no to Celts to pay for and a great pet shop and crews near by . By by greedy Sainsbury.
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Posted 10 months ago
Apart from promoting the needless suffering if God's animals through halaal slaughter, this company employs highly undesirable individuals. A customer of 30 years' standing, I'm an older, frail person nearing the end of life. During the holocough hoax, the manager publicly humiliated me and called the somali security guard to throw me out because I'm medically exempt from wearing a muzzle. I later searched him online to find he was named by the judge in a case of unfair dismissal. The judge said he was obstructive, malicious, and of poor character. Further investigations into his social media presence revealed a fart fetish. I rest my case.
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Posted 10 months ago
Sainsburys support the suffering of beautiful British animals for profit. They have turned against British values and now support Halal slaughter. The British Veterinary Association say non-stun slaughter, shows that animals: (google it) feel the pain of the neck cut; experience a delay in loss of consciousness (lasting up to 2 minutes in cattle); and are highly likely to suffer pain, suffering, and distress during the cut and bleeding. Sainsburys should be ashamed. And you the customers should stop using there blood stained stores, Brighouse is one of many
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Posted 10 months ago
I visited Sainsbury’s Preucefield Argos dept., On Friday 21 June @ app., 3 pm . My purchase was to be a 4 wheeled disabled walker £95 , I gave the assistant my e= mail address, he found the product I required on the floor computer I told him I would be paying cash , he asked me for my telephone number , I do not know my number offhand , he refused to sell me the product , he then asked the manageress if I could make the purchase she said NO. Why I asked . It’s so we can inform you when you can collect item . Your adv clearly says your pick up time will be ? So why the need for my number he had my e-mail . I WAS a regular Sainsbury’s customer shopping at Sprucefield twice or more per week . Spot customer services training dept
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Posted 10 months ago
Visit Monday 8-30 no service at the tills and the kiosk would only serve me with 5 items no one in front of me or behind no queue very poor service I ask for my other items 5 next but was refused and the assistant just walked away ?
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Posted 11 months ago
Have been a customer for years and have used delivery since Covid but I am now looking to shop elsewhere! Nearly every delivery I am being given short date items, already out of date and more recently poor quality chicken to the point it is green within a couple days of delivery. Absolutely disgusting and all you get is the Customer centre saying they will let the store know!
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Posted 11 months ago
I have problems with my hands. This morning I went to self checkout and a lady assistant came to me. I think her name is Memcils but apologies if I read it wrong. She put all my shopping through for me and just made everything so easy. A big thank you so much
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Posted 11 months ago
Latest trick is to only have 1 or 2 tills open to bully you into using self checkout. I don't have an employment contract with you and I don't work for free So I will wait by the till for as long as it takes. I don't care. All you do is put your own staff under pressure, not me.
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Posted 11 months ago
Been having saidelivery since covid...they have been a life saver. The majority of the drivers are lovely...today I had a delivery and oh my goodness the driver who's name is James was absolutely brilliant the happiest..polite and professional 👏 well done James 👏
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Posted 11 months ago
Sainsbury's Colwick, Netherfield Overcharging: Here how Sainsbury's negate any real savings on your Nectar Card. Example: Bought two jars of Douwe Egberts coffee at £7.49 each. At the till presented Sainsbury's Nectar Card and a discount appeared of £1.40. Went over to Aldi and price there is £6.50 each, so i was worse off by 0.60p proving that Sainsbury's price up their products and discount down but are STILL more expensive overall than other supermarkets.
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Posted 11 months ago
Clothing section catered for holiday wear,what about the workers? Good kids Racks of dying dried up plants .Such a waste!!! Reduced fresh packaged food.
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Posted 11 months ago
Waiting patiently in a queue, when Imama the staff person rudely pushed between me and counter. I pointed out that it’s not good manners and she called me an “Idiot”. Not good brand advertising and simply small minded classless person.
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Posted 11 months ago
Ordered my groceries from Sainsburys a few days ago for delivery today, waited 2 hours then called them as it hadn't arrived. They had cancelled the order, hadn't notified me though. Now I'm disabled and cannot get out to do the shopping at the drop of a hat so they've left e without even basics of bread and milk. The customer service woman was rude, u helpful, unapologetic and refused to let me speak to a supervisor. They claim to be the best supermarket, absolutely not, will stick with TESCO.
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Posted 1 year ago
Keralan stile chicken with cumin rise a limited edition This is the best one I have brought from you I give it a five star 🌟 unlike your others e en the chicken 🐔 taste nice not bits of fatty chicken
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Posted 1 year ago
Horrendous customer service. We were loyal customers but due to lack of customer care and empathy we will never be customers here again. Disgusting
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Posted 1 year ago
Great products and good prices. Shopping with Smartshop is brilliant and saves time and money too.
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Posted 1 year ago
Sacked my son after a bereavement in the family.. because he had a WK off.. Very unfair
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Posted 1 year ago
Sainsbury's is rated 2.4 based on 1,681 reviews