“Shocking experience at Sainsbury's Streatham Common. As usual there was only 1 till open and staff were attempting to bully people into self service. The queue was winding all the way down the aisle
Shoppers stood their ground, refusing to self serve since we don't have an employment contract with Sainsbury's and don't work for free.
A 6ft Nigerian man tried to jump the queue. An elderly lady who was obviously a cancer patient (judging by her appearance) informed him there was a queue.
Demonstrating low impulse control, he started verbally abusing her. I tried to intervene, to which he told me "f%ck you".
It was incredibly intimidating. No security staff in sight and the other staff looked the other way.
Sainsbury's clearly despises its customers. The behaviour witnessed was disgraceful. It was left to customers to comfort the lady who was shaken by the ordeal.”
“Sainsbury's own brand 750g Cottage pie purchased 30/06/2024. after being cooked and partly eaten by me, 79 year old disabled stroke patient was shocked to find a rusty extremely sharp blade. Buyers Beware. JP. Oswestry.”
“I am a regular customer there for 10 years at southside shopping center. I got a unfair ticket for parking and asked to wave it to no avail, after they started witch hunting me so I am no boycotting this overpriced supermarket, just go to Lidl at Wimbledon great customer service no problem with parking no to Celts to pay for and a great pet shop and crews near by . By by greedy Sainsbury.”
“Apart from promoting the needless suffering if God's animals through halaal slaughter, this company employs highly undesirable individuals.
A customer of 30 years' standing, I'm an older, frail person nearing the end of life. During the holocough hoax, the manager publicly humiliated me and called the somali security guard to throw me out because I'm medically exempt from wearing a muzzle.
I later searched him online to find he was named by the judge in a case of unfair dismissal. The judge said he was obstructive, malicious, and of poor character.
Further investigations into his social media presence revealed a fart fetish. I rest my case.”
“Sainsburys support the suffering of beautiful British animals for profit. They have turned against British values and now support Halal slaughter. The British Veterinary Association say non-stun slaughter, shows that animals: (google it)
feel the pain of the neck cut;
experience a delay in loss of consciousness (lasting up to 2 minutes in cattle); and
are highly likely to suffer pain, suffering, and distress during the cut and bleeding. Sainsburys should be ashamed. And you the customers should stop using there blood stained stores, Brighouse is one of many”
“I visited Sainsbury’s Preucefield Argos dept., On Friday 21 June @ app., 3 pm . My purchase was to be a 4 wheeled disabled walker £95 , I gave the assistant my e= mail address, he found the product I required on the floor computer I told him I would be paying cash , he asked me for my telephone number , I do not know my number offhand , he refused to sell me the product , he then asked the manageress if I could make the purchase she said NO. Why I asked . It’s so we can inform you when you can collect item . Your adv clearly says your pick up time will be ? So why the need for my number he had my e-mail . I WAS a regular Sainsbury’s customer shopping at Sprucefield twice or more per week . Spot customer services training dept”
“Visit Monday 8-30 no service at the tills and the kiosk would only serve me with 5 items no one in front of me or behind no queue very poor service I ask for my other items 5 next but was refused and the assistant just walked away ?”
“Have been a customer for years and have used delivery since Covid but I am now looking to shop elsewhere! Nearly every delivery I am being given short date items, already out of date and more recently poor quality chicken to the point it is green within a couple days of delivery. Absolutely disgusting and all you get is the Customer centre saying they will let the store know!”
“Latest trick is to only have 1 or 2 tills open to bully you into using self checkout.
I don't have an employment contract with you and I don't work for free
So I will wait by the till for as long as it takes. I don't care. All you do is put your own staff under pressure, not me.”
“Sainsbury's Colwick, Netherfield Overcharging: Here how Sainsbury's negate any real savings on your Nectar Card. Example: Bought two jars of Douwe Egberts coffee at £7.49 each. At the till presented Sainsbury's Nectar Card and a discount appeared of £1.40. Went over to Aldi and price there is £6.50 each, so i was worse off by 0.60p proving that Sainsbury's price up their products and discount down but are STILL more expensive overall than other supermarkets.”
“Waiting patiently in a queue, when Imama the staff person rudely pushed between me and counter. I pointed out that it’s not good manners and she called me an “Idiot”. Not good brand advertising and simply small minded classless person.”
“Ordered my groceries from Sainsburys a few days ago for delivery today, waited 2 hours then called them as it hadn't arrived. They had cancelled the order, hadn't notified me though. Now I'm disabled and cannot get out to do the shopping at the drop of a hat so they've left e without even basics of bread and milk. The customer service woman was rude, u helpful, unapologetic and refused to let me speak to a supervisor. They claim to be the best supermarket, absolutely not, will stick with TESCO.”
“I am extremely disappointed in Sainsburys' decision to boycott GB News. As a loyal customer who frequently shops at their supermarket, I cannot support a company that seeks to silence different viewpoints and opinions. GB News provides a much-needed alternative perspective in the mainstream media landscape, and it is concerning to see a major retailer like Sainsburys cave in to pressure and attempt to silence a legitimate news outlet. Boycotting GB News not only goes against the principles of free speech and diversity of thought, but it also alienates a significant portion of their customer base who value the content and reporting provided by GB News. I urge Sainsburys to reconsider their stance on this issue and uphold the values of inclusivity, tolerance, and respect for differing opinions. As a consumer, I will be taking my business elsewhere until they rectify this situation.”
“Thought I would enjoy a tin of the new Sainsbury’s Chicken Chowder. Well at £1.65. per SMALL sized tin I was expecting it to have some flavour. However, absolutely no flavour at all. What a waste of money!! Don’t waste yours!”
“I’ve been a customer of Sainsburys for some time, but I am not seeing the great food that it used to sell. Finding that their meat not up to standard. Loads of ready meals. I bought potatoes last week but they went off in a few days. The prices are high for the unacceptable food.”
“My online shopping comes from Sainsbury’s Harringay store and after this weeks experience I will never shop with Sainsbury’s again. I expected my order between 11 and 12 yesterday and when it had not arrived by 5.00pm I started to make phone calls. After numerous calls and waiting time I was told that my payment had been declined even though the money had left my bank account. I was the told that there had been a mix up with the orders and after a dozen calls and hours of waiting time was assured that my shopping would arrive this morning but guess what, it didn’t arrive and after lots more calls was told that they could not deliver and suggested I collect the order even though the store is miles away. I cancelled the order asked for a refund and will NEVER, NEVER shop with Sainsbury’s again.”
“Worst and appalling customer service.
I was served by Emy the manager at folders green . She looked and talked like a school girl .
Very inexperienced and unhelpful .
Can't Sainsbury's employ a proper adult ,trained manager who knows a bit about consumer's rights? Perhaps they don't want to pay someone who is knowledgeable. Sainsbury's would lose more by being mean. Go to M&S and even Auldy's and Waitrose with much better products and customers service . Avoid avoid avoid”
