“I recently purchased the sainsbury taste the difference birch and alder rich Scottish smoked salmon which was just amazing. We have not tried this one before and it was a memorable flavour for all the family. We will be purchasing this one again as it the best smoked salmon we have tasted in a long while.”
“I was having difficulty with the password for logging -on to place an order, I phoned the number given on your web site if help was needed, the young lady who answered showed a great deal of understanding and patience in dealing with an older person who is somewhat stupid when trying to cope with modern technology. I'm afraid I've forgotten her name but she has a lovely Scottish accent, I send her my grateful thanks
From Sandra Sewell”
“Please recognise this member of staff she was brilliant
On Saturday I went to asda with my baby grand daughter there were no parent child spaces left which are not close also no trolleys that can accommodate a car seat so I left and went to sainsburys at straiton park Edinburgh.
I found numerous spaces and a trolley for the car seat no problem, half way around I had to lift the baby and carry her to finish my shop. I struggled to negotiate the trolley when a lovey young girl called frances offered me help to go tho the check out not on ly did she take the trolley there she loaded it on to the belt and packed the lot whilst chatting and being very friendly. My shopping was packed for me perfectly.
Sainsburys will now get my business all thanks to the high level of customer service frances gave me. This young lady is a credit to the store
Kind regards
Fiona Hyde and baby Heidi Mackenzie”
“Sainsbury gave my cousin a job when he and his family could not cope. He had four mouths to feed. I also told them off and they gave me £10. in a voucher. They are the most friendliest people I can find the stores are really clean and any problems are sorted out as fast as grease lightening. My home is filled with Sainsbury. The only one jib I have is that there are not enough of them.”
“I have visited the New Sainsbury's in Nine Elems, found this a very large store.
Very spacious, has almost everything you could possibly think of.
Good undercover car parking with security, very large lifts to main store.
I have never met an assistance, on floor or check-out to un-helpful.
However on my last visit, Julie on check out really went out of her way to be so polite,
friendly, with cheerful personality.
Check-out has always been exceptionally quick.
This store also has a restaurant, Argos in store, baby and baby changing & disable facilities.”
“Bought several items at Sainsbury's Online which were advertised at discounted prices however they charged me full price. Upon raising this with their online customer service desk (including screenshots of the advertised price), they initially denied that the products were discounted. After questioning this further they then agreed the price was wrong but didn't bother to refund the difference despite promising. Very unprofessional!”
“The Bridgwater branch of Sainsburys is really good, it has the most helpful and friendly staff of any supermarket including other Sainsburys. I have lived and shopped all over the world and all over the Uk and never had such a positive shopping experience as in the Bridgwater store. Well done all the staff, thankyou so much and happy Christmas to you all.”
“I have tried tesco and asda and sainsbury's are the best good food first class delivery every time and not many substitution's and you soon get a refund if there is any you do not want”
“We have meals in St Leonards East Sussex. We love Amil as he always works hard clearing and cleaning tables which makes it a pleasure to eat there. He is polite and always asks if we enjoyed our meal.
Thankyou Amil”
“I am a regular in Gilesgate Sainsburys local. Everybody is nice. There is a Greek young lady there, Angela, who is always nice and helpful (Always nice to find somebody to speak in your native language). I can pretty much find everything and the location is convenient if you live in western Gilesgate.”
“My friend and I were in store this afternoon and went to the restaurant for a snack. Food (baked potatoes) were very good. Well presented. Above all was the excellent customer care of all staff in the cafe. In particular a young lady named Amanda who took our order and money. Nothing was a problem for her she was very pleasant and took the time to talk to us and ask how were. Not very often these days that we as pensioners are afforded such lovely service. Please say a special thank you for making our trip to sainsburys a pleasant experience.”
“We have just eaten 2 of your venison steaks. Having had them in the past from a private butcher, a game supplier and another well known supermarket I can honestly say they were up there with hthe best. Absolutely gorgeous.”
“I love sainsburys always tidy and colourful, easy to find everything and staff are always happy to help. Great products great store.
sophietaylor2016@hotmail.com”
“I'd like to say a massive thank you to one of your staff members on the self checkouts at your Clapham Common branch. She helped me deal with an annoying customer who kept looking over my shoulder at what I was doing and asking questions about my shopping.
The man was aggressive towards her whilst she tried to be calm. I'd like to thank her in person but sadly I don't live around the area to do so.
Thank You”
“I wouldike to congratulate sainsburys on there beatiful food over the Christmas period 2015. There chocolate baubbles taste the difference were to die for,there cooked ham delicious the staff were all helpful. I had the worst Christmas dinner out and came home and made my own
..with your pork crackling joint very fresh veg and desert food lovely and we'll done to you with such wonderful fare this year congratulations your my best and favorite store and genuine sale items on boxing day too you have managed to fill my freezer with the best produce ever thank you”
“Ordered Christmas shopping online for the first time using Sainsburys Castle Vale pick up service. The actual collection in store was prompt and friendly with no waiting. The food was excellent would certainly use this again.
Well done Sainsburys you made Christmas special.”
“Having all the family at the weekend, some staying overnight. Did an online shopping, everything delivered well within timeslot on a Friday. Excellent service from driver.
Can't find fault.”
