“I wanted to say thank you to the wonderful Scottish Lady I spoke to on 31st May 2019 at the contact centre number. My mother has dementia and had turned the delivery driver away, so I called and the lady I spoke to was very, very pleasant and helpful. She contacted Swindon Bridgemead shop and arranged for the order to be redelivered the next day. As it happens, the driver was contacted and came back the same evening, which was fantastic and above and beyond, thank you for your care and sensitivity.”
“I want to thank senior staff member and customer service for allowing me to use the telephone to phone home as I had left my mobile at home and was concerned that my husband who is not very well at the moment could not contact me in an emergency. Thank you so much for your help despite being extremely busy.”
“we visited the braehead store to order travel money on the 24th May 2019 we were served by a delightful young lady called Ashley she was very efficient and knowledgeable regards the currency and assisted us in every aspect of our requirements she is a real asset to your store many shoppers are quick at complaining we always think that good service should be recognised please thank her on our behalf”
“It's always a pleasure to go to sainsbury’s local (Andover Road Newbury). I mostly like to go in the evenings as there is usually a lovely lady named Yvonne who just lights up my day. She always has a smile on her face and nothing is too much trouble for her. I recently had a new nectar card delivered and had accumulated a lot of receipts, as there was a big queue behind me I said not to worry and that I would wait another time for a quieter period to put the points on. Yvonne would not hear of this and called the manager to help, to make sure my points went on the card. It's also lovely to hear a staff member say how lovely she is when I asked what her name is, and how they love working with her. She really is a wonderful asset to your team and I really hope she gets recognised for this. People are always quick to complain but never quick to leave positive feedback. Thank you Yvonne and keep doing what you do. (Making people happy) x”
“Im not gonna lie the main job was a bit dead but now shes 6 months pregenant she goes by the name of Kieran davies mum we were trying on glasses in the sinsbury dunstable changing rooms but she got knocked out bya crackhead called gary so I brang her back to life and baby carlos is now on theway its bless though because his 14 year old dad(man) is gonna teach him the true ways of business and how to break lines and bag up mans grub”
“The personnel at your local Sainsbury’s in Bush Hill Park should be commended on the way they treat their customers. In particular is one lady by the name of Cheryl who goes out of her way to be friendly to customers and is very good when dealing with children.”
“Bought the fresh cream pavloa with fresh fruit on the top . £8 . It was large fed a large family . Delicious . Fresh . I've just eaten what left on Tuesday and still wish I didn't 😜 couldn't leave it . Would totally recommend”
“Reliable, communicative, friendly and non judgemental. Sainsbury's delivery service, (especially it's wonderful drivers) in my opinion are the best of the bunch. I don't mind the odd missing item, and I just don't do the substitutes. Life's too short for angst about a cauliflower...... People just need to confirm things properly on the website and remember shops and phone lines are open if you're desperate for shopping or a row about your fish pie. People complain online because they don't have a genuine cause or the balls for an actual conversation with a human being.”
“Customer service at its best. Had some confusion with a voucher code Connor sorted this out very quickly. First time online order I shall be sticking with Sainsbury's from now on.”
“MY DAY’S SHOP.
You asked me how my visit went ,
just as I left your store.
A message on my mobile screen,
appeared just like before.
So as the glass doors slid apart,
a warmth embraced by face.
I wheeled my empty trolley cart,
sedate and slow my pace.
First off some crimson raspberries,
did catch my roaming eyes.
So plump they were, so tempting,
so I took a box to try.
Next onward through fruit aisle,
trawling almost at a traipse,
I spied the finest of their ilk,
sweet Thompson seedless grapes.
Then further still an Autumn crop,
that’s truly Heaven sent.
The apples that pack such a punch,
Cox Pippins grown in Kent.
Yet further still my eyes were drawn,
soon by the cheese I stood.
And the Vintage Applewood I chose,
as nothing tastes so good.
I then set off to the checkouts,
past the fresh milk and cooked hams.
I just could not fight temptation,
when I spied some sweet plum jam.
And some fruity loaf to spread it on,
my day’s shop was complete..
I payed and left the warmth behind,
as I set foot on the street.
James Bridgewood.”
“I have some mental health and certain disabilities that affects what I can do,but whilst in sainbury's one day I needed assistance and few staff members came to help and was very helpful, as they walked round and pushed my trolley and picked some tins I needed and aided me with some heavier items and even bagged it up at the till for me, so thanks to all staff at sainbury's in farnborough Kent.”
“Hi writing to compliment a member of staff at Sainsbury's Heaton Park. The young man
Khumann (may have incorrectly spelling) was so very helpful.
He found a number of items for me that I could not find. He was so polite pleasant and helpful.
Thank you so much”
