“I can not fault the delivery service in my area and have been using it for more than 10 years. They are always within the booked time , the drivers are always very nice people, I am always told if something is near its use by date. What more could I want.”
“I booked a delivery on Friday 23rd August to my parents' house in Clyst St George near Exeter. They are well in their 90s so I timed the delivery for when i would be there to help put away. I arrived just as the delivery chap was leaving. He had put away all the groceries- into the fridge, freezer and cupboards- well beyond the expected service! Thank you”
“Bought Anabel Karmel Toddler meal - Beef cottage pie with veggies
Just the right size, texture and great for the vegetables..
Will definately buy again”
“sainsbury have everything you need, you can take your clothes to dry cleaning and your shoes to the shoes making while shopping; and the prices is just right.”
“They sold me food. I ate it. It was nice. Would definitely recommend. The cafe’s cappuccino was nectar and the chips were in point. Highly recommended.”
“I wanted to say thank you to the wonderful Scottish Lady I spoke to on 31st May 2019 at the contact centre number. My mother has dementia and had turned the delivery driver away, so I called and the lady I spoke to was very, very pleasant and helpful. She contacted Swindon Bridgemead shop and arranged for the order to be redelivered the next day. As it happens, the driver was contacted and came back the same evening, which was fantastic and above and beyond, thank you for your care and sensitivity.”
“I want to thank senior staff member and customer service for allowing me to use the telephone to phone home as I had left my mobile at home and was concerned that my husband who is not very well at the moment could not contact me in an emergency. Thank you so much for your help despite being extremely busy.”
“we visited the braehead store to order travel money on the 24th May 2019 we were served by a delightful young lady called Ashley she was very efficient and knowledgeable regards the currency and assisted us in every aspect of our requirements she is a real asset to your store many shoppers are quick at complaining we always think that good service should be recognised please thank her on our behalf”
“It's always a pleasure to go to sainsbury’s local (Andover Road Newbury). I mostly like to go in the evenings as there is usually a lovely lady named Yvonne who just lights up my day. She always has a smile on her face and nothing is too much trouble for her. I recently had a new nectar card delivered and had accumulated a lot of receipts, as there was a big queue behind me I said not to worry and that I would wait another time for a quieter period to put the points on. Yvonne would not hear of this and called the manager to help, to make sure my points went on the card. It's also lovely to hear a staff member say how lovely she is when I asked what her name is, and how they love working with her. She really is a wonderful asset to your team and I really hope she gets recognised for this. People are always quick to complain but never quick to leave positive feedback. Thank you Yvonne and keep doing what you do. (Making people happy) x”
“Im not gonna lie the main job was a bit dead but now shes 6 months pregenant she goes by the name of Kieran davies mum we were trying on glasses in the sinsbury dunstable changing rooms but she got knocked out bya crackhead called gary so I brang her back to life and baby carlos is now on theway its bless though because his 14 year old dad(man) is gonna teach him the true ways of business and how to break lines and bag up mans grub”
“The personnel at your local Sainsbury’s in Bush Hill Park should be commended on the way they treat their customers. In particular is one lady by the name of Cheryl who goes out of her way to be friendly to customers and is very good when dealing with children.”
“Bought the fresh cream pavloa with fresh fruit on the top . £8 . It was large fed a large family . Delicious . Fresh . I've just eaten what left on Tuesday and still wish I didn't 😜 couldn't leave it . Would totally recommend”
“Reliable, communicative, friendly and non judgemental. Sainsbury's delivery service, (especially it's wonderful drivers) in my opinion are the best of the bunch. I don't mind the odd missing item, and I just don't do the substitutes. Life's too short for angst about a cauliflower...... People just need to confirm things properly on the website and remember shops and phone lines are open if you're desperate for shopping or a row about your fish pie. People complain online because they don't have a genuine cause or the balls for an actual conversation with a human being.”
“Customer service at its best. Had some confusion with a voucher code Connor sorted this out very quickly. First time online order I shall be sticking with Sainsbury's from now on.”
