Sassy Online Reviews

4.1 Rating 509 Reviews
77 %
of reviewers recommend Sassy Online
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Beautiful quality phone case but shipping took a long time and even after several attempts, I was still unable to get hold of anyone for customer service.
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Posted 2 years ago
I ordered a iPhone 11 case and it’s really hard to get on and off I didn’t want a refund
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Posted 3 years ago
The two phone cases that were personlised did not come out how I wanted. The text was WILD TRIP but I wanted WILD on top like and TRIP underneath.. the two phone cases did not come with the black thicker liner neither? And one other case I ordered the black liner comes away from the plastic part of the case so its actually now unusable. This was £25 that was a waste of money as I now can not use it.
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Posted 3 years ago
paid for 2 cases only 1 arrived contaced support no response
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Posted 3 years ago
Bought case for iPhone 12 case was a stunning case but sadly it didn’t fit. The black rubber lining was too big and the plastic case snap on too small so I didn’t feel like it would protect the phone. Otherwise delivery was so fast and such a pretty case!
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Posted 3 years ago
I got my phone case from the Lidia collection and absolutely love it! The only annoying thing was that I had to wait 2 weeks and that I never got any updates on when the item was shipped, it just arrived randomly one day. 3 days later I got an email to say it was on its way yet I already had the case. Other than that the quality and design of the case is amazing!
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Posted 3 years ago
I really love the case but the customer service communication could be improved. My tracking never updated and the case suddenly turned up and now I get emails 10 days later. The case wasn’t that well protected in the packaging so surprised it didn’t break but in terms of the case, the quality is really good.
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Posted 3 years ago
I've been waiting for my order over 10 days and still not received it. But quick at getting back on customer service
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Posted 3 years ago
Slow delivery time, took 16 days. Great customer service. Great product.
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Posted 3 years ago
I am still yet to receive my parcel after 12 days :( I hope it’s worth the wait !
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Posted 3 years ago
The phone cases were good quality but didn’t fit the phone
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Posted 3 years ago
Very good but no returns so if a mistake is made by the customer they cannot rectify this. I accidentally bought the wrong size and as you will not do returns this will stop me buying from here again
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Posted 3 years ago
Ordered on 17th July, on both the 22nd and 25th I got two dispatch emails with the same tracking code. I finally received my item today on the 31st July. With a part of my order missing. First time ordering not a fan
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Posted 3 years ago
Standard delivery time wasn’t the fastest and the quality of the writing on the case isn’t fantastic it’s a little blurry but not bad for the price you pay
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Posted 3 years ago
There is a large variety of phone cases to choose from and they all seem really good quality but they only have one size for the clothes and I ordered my stuff over 1 month ago and it still hasn’t arrived
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Posted 3 years ago
Have wrote emails and Instagram message no reply not good customer service but product are always amazing quality
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Posted 3 years ago
Sassy Online is rated 4.1 based on 509 reviews