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Sastaticket.pk Reviews

4.4 Rating 20,596 Reviews
86 %
of reviewers recommend Sastaticket.pk
4.4
Based on 20,596 reviews
Shipping & Delivery
Delivery Methods
Own Driver, Postal Service, Courier
Average Delivery Time
Next Day
On-time Delivery
Greater than 93%
Accurate And Undamaged Orders
95%
Customer Service
Communication Channels
Telephone, Email, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.5 out of 5
Returns & Refunds
Refunds Process
Difficult
Returns Process
Could Be Better
Anonymous
Anonymous  // 01/01/2019
Poor and delayed customer service.
Helpful Report
Posted 2 months ago
Hi Hafiz. We sincerely apologize for any inconvenience you had to face and are continuously working on adding more features to make your experience better. One of our representatives will get in touch with you shortly concerning the raised issue. Regards, Team Sastaticket.pk
Posted 2 months ago
No response from sasta ticket
Helpful Report
Posted 2 months ago
Hi Inam. We sincerely apologize for any inconvenience you had to face and are continuously working on adding more features to make your experience better. One of our representatives will get in touch with you shortly concerning the raised issue. Regards, Team Sastaticket.pk
Posted 2 months ago
Very bad customer service, no response at all
Helpful Report
Posted 2 months ago
Hi Kamran. We sincerely apologize for any inconvenience you had to face and are continuously working on adding more features to make your experience better. One of our representatives will get in touch with you shortly concerning the raised issue. Regards, Team Sastaticket.pk
Posted 2 months ago
Poor and pathetic service
Helpful Report
Posted 2 months ago
Hi, we are sorry for the trouble caused. Please share the information with us at support@sastaticket.pk so that we can look into the matter.
Posted 2 months ago
Response time is extremly slow. Not replying to the text and not taking the helpline calls either
Helpful Report
Posted 2 months ago
Hi. We sincerely apologize for any inconvenience you had to face and are continuously working on adding more features to make your experience better. One of our representatives will get in touch with you shortly concerning the raised issue. Regards, Team Sastaticket.pk
Posted 2 months ago
Poor and delayed customer support service.
Helpful Report
Posted 2 months ago
Hi Hafiz. We sincerely apologize for any inconvenience you had to face and are continuously working on adding more features to make your experience better. One of our representatives will get in touch with you shortly concerning the raised issue. Regards, Team Sastaticket.pk
Posted 2 months ago
No support
Helpful Report
Posted 2 months ago
Hi. We sincerely apologize for any inconvenience you had to face and are continuously working on adding more features to make your experience better. One of our representatives will get in touch with you shortly concerning the raised issue. Regards, Team Sastaticket.pk
Posted 2 months ago
What feedback should I give you now? I contacted you yesterday at 3 pm and you replied at 1 or 2 am. So, how fast is your service? Thank you.
Helpful Report
Posted 2 months ago
Hi. We sincerely apologize for any inconvenience you had to face and are continuously working on adding more features to make your experience better. One of our representatives will get in touch with you shortly concerning the raised issue. Regards, Team Sastaticket.pk
Posted 2 months ago
Very slow to respond on whatsapl
Helpful Report
Posted 3 months ago
Hi. We sincerely apologize for any inconvenience you had to face and are continuously working on adding more features to make your experience better. One of our representatives will get in touch with you shortly concerning the raised issue. Regards, Team Sastaticket.pk
Posted 3 months ago
Very slow to respond on whatsapl
Helpful Report
Posted 3 months ago
Hi. We sincerely apologize for any inconvenience you had to face and are continuously working on adding more features to make your experience better. One of our representatives will get in touch with you shortly concerning the raised issue. Regards, Team Sastaticket.pk
Posted 3 months ago
The app connected me with a chat agent about 2.5 hrs later. WhatsApp is not responding at all. Nobody is picking up the call at the UAN number, not even the complaint agent is available. So much pathetic service.
Helpful Report
Posted 3 months ago
Hi. We sincerely apologize for any inconvenience you had to face and are continuously working on adding more features to make your experience better. One of our representatives will get in touch with you shortly concerning the raised issue. Regards, Team Sastaticket.pk
Posted 3 months ago
Extremely exhausting experience.
Helpful Report
Posted 3 months ago
Hi Shahtaj. We sincerely apologize for any inconvenience you had to face and are continuously working on adding more features to make your experience better. One of our representatives will get in touch with you shortly concerning the raised issue. Regards, Team Sastaticket.pk
Posted 3 months ago
Very poor response
Helpful Report
Posted 3 months ago
Hi Munis. We sincerely apologize for any inconvenience you had to face and are continuously working on adding more features to make your experience better. One of our representatives will get in touch with you shortly concerning the raised issue. Regards, Team Sastaticket.pk
Posted 3 months ago
Call helpline doesn't get many replies Late reply on chat
Helpful Report
Posted 3 months ago
Hi Abdul Aziz, we are sorry for the trouble caused. Please share the information with us at support@sastaticket.pk so that we can look into the matter.
Posted 3 months ago
Hidden charges, slow helpline
Helpful Report
Posted 3 months ago
Hi, we are sorry for the trouble caused. Please share the information with us at support@sastaticket.pk so that we can look into the matter.
Posted 3 months ago
No follow ups
Helpful Report
Posted 3 months ago
Hi, we are sorry for the trouble caused. Please share the information with us at support@sastaticket.pk so that we can look into the matter.
Posted 3 months ago
Don’t have care of your customer
Helpful Report
Posted 3 months ago
Hi. We sincerely apologize for any inconvenience you had to face and are continuously working on adding more features to make your experience better. One of our representatives will get in touch with you shortly concerning the raised issue. Regards, Team Sastaticket.pk
Posted 3 months ago
Customer support responds after 2-3 hours
Helpful Report
Posted 3 months ago
Hi. We sincerely apologize for any inconvenience you had to face and are continuously working on adding more features to make your experience better. One of our representatives will get in touch with you shortly concerning the raised issue. Regards, Team Sastaticket.pk
Posted 3 months ago
Mjhe refund ka 7 sa 10 days ka time diya gya tha lekin abbi tk mjhe refund nhi mila 11 din guzar gaye
Helpful Report
Posted 3 months ago
Hi Rizwan. We sincerely apologize for any inconvenience you had to face and are continuously working on adding more features to make your experience better. One of our representatives will get in touch with you shortly concerning the raised issue. Regards, Team Sastaticket.pk
Posted 3 months ago
You are not responding on the time and Now you start including services charges when we book the ticket
Helpful Report
Posted 3 months ago
Hi Adeel. We sincerely apologize for any inconvenience you had to face and are continuously working on adding more features to make your experience better. One of our representatives will get in touch with you shortly concerning the raised issue. Regards, Team Sastaticket.pk
Posted 3 months ago
Sastaticket.pk is rated 4.4 based on 20,596 reviews