Name: Sastaticket.pk
Rating: 4.44

“Customer service is uneducated and doesn't read properly what's mentioned.”

Posted 2 months ago

Hi Furqan. We sincerely apologize for the frustration you've experienced with our customer service. Your feedback is valuable to us, and we are continuously working to improve our team's ability to assist you better. One of our representatives will reach out to you shortly to address your concerns directly. Regards, Team Sastaticket.pk

Posted 2 months ago

“No response on whatsapp”

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Posted 2 months ago

Hi Abrar. We sincerely apologize for any inconvenience you had to face and are continuously working on adding more features to make your experience better. One of our representatives will get in touch with you shortly concerning the raised issue. Regards, Team Sastaticket.pk

Posted 2 months ago

“Poor experience No timely response via chat Nor answering phone call Will not try a use them again”

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Posted 2 months ago

Hi. We sincerely apologize for any inconvenience you had to face and are continuously working on adding more features to make your experience better. One of our representatives will get in touch with you shortly concerning the raised issue. Regards, Team Sastaticket.pk

Posted 2 months ago

“This is one of the worst service I have experienced lately.”

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Posted 2 months ago

Hi Khurram. We sincerely apologize for any inconvenience you had to face and are continuously working on adding more features to make your experience better. One of our representatives will get in touch with you shortly concerning the raised issue. Regards, Team Sastaticket.pk

Posted 2 months ago

“Very late response and poor after sales service, despite several emails regarding the status, I have got no response”

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Posted 2 months ago

Hi Faraz. We sincerely apologize for any inconvenience you had to face and are continuously working on adding more features to make your experience better. One of our representatives will get in touch with you shortly concerning the raised issue. Regards, Team Sastaticket.pk

Posted 2 months ago

“No timely response. Very delayed hence of no use.”

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Posted 2 months ago

Hi. We sincerely apologize for any inconvenience you had to face and are continuously working on adding more features to make your experience better. One of our representatives will get in touch with you shortly concerning the raised issue. Regards, Team Sastaticket.pk

Posted 2 months ago

“Third class service for international ticket booking, no correspondence with the clint , jab call kro tou naye baat krte sir yeh Krna tha wo krna, aik banda aik baat krte 1 ghante bad call karo to dusra Banda call utha Kar dusri baat karta hai this is how you dealing ? Ticket hai thoda mahanga bech de but please work on your services for international ticket”

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Posted 2 months ago

Hi. We sincerely apologize for any inconvenience you had to face and are continuously working on adding more features to make your experience better. One of our representatives will get in touch with you shortly concerning the raised issue. Regards, Team Sastaticket.pk

Posted 2 months ago

“Didn't response on time. They didn't admit their fault and mistake”

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Posted 2 months ago

Hi, we are sorry for the trouble caused. Please share the information with us at support@sastaticket.pk so that we can look into the matter.

Posted 2 months ago

“I buy a ticket Islamabad to Karachi from Shasta ticket My flight reschedule. The airline text on my Sim number. I try to contact Shasta ticket please share my updated ticket with new time I try to contact through different modes What's app Email but they didn't even single reply.”

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Posted 2 months ago

Hi Maqbool. We sincerely apologize for any inconvenience you had to face and are continuously working on adding more features to make your experience better. One of our representatives will get in touch with you shortly concerning the raised issue. Regards, Team Sastaticket.pk

Posted 2 months ago

“The representatives takes hours if not days to respond. The UAN number is unresponsive. The customer service is almost non-existent.”

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Posted 2 months ago

Hi. We sincerely apologize for any inconvenience you had to face and are continuously working on adding more features to make your experience better. One of our representatives will get in touch with you shortly concerning the raised issue. Regards, Team Sastaticket.pk

Posted 2 months ago

“I am waiting for my refund on account of cancelled flight for last 9 days. When it the turn of payment from our side we pay in seconds then you confirm ticket. But when it is the turn of refund then you people make the process lengthyyyyyyyy............ Very poor experience with your company. Will never buy tickets through sasta ticket.com.pk and will never refer in one. Order ID 4003671”

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Posted 2 months ago

Hi. We sincerely apologize for any inconvenience you had to face and are continuously working on adding more features to make your experience better. One of our representatives will get in touch with you shortly concerning the raised issue. Regards, Team Sastaticket.pk

Posted 2 months ago

“Extremely Disappointed with Sastaticket Helpline I've been trying to reach Sastaticket's helpline the entire day, I've called at least 20 times, and no one picked up. I also messaged them on WhatsApp but received no response. This level of customer service is unacceptable, especially when people rely on timely support for travel plans. Very frustrating experience.”

Helpful Report

Posted 2 months ago

Hi. We sincerely apologize for any inconvenience you had to face and are continuously working on adding more features to make your experience better. One of our representatives will get in touch with you shortly concerning the raised issue. Regards, Team Sastaticket.pk

Posted 2 months ago

“The customer representatives are busy and not responding. No one is available on chat/call or any medium. Please improve customer support.”

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Posted 2 months ago

Hi Ahsan. We sincerely apologize for any inconvenience you had to face and are continuously working on adding more features to make your experience better. One of our representatives will get in touch with you shortly concerning the raised issue. Regards, Team Sastaticket.pk

Posted 2 months ago

“Fraud, they promised the refund but didn't.”

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Posted 2 months ago

Hi Mubasher. We sincerely apologize for any inconvenience you had to face and are continuously working on adding more features to make your experience better. One of our representatives will get in touch with you shortly concerning the raised issue. Regards, Team Sastaticket.pk

Posted 2 months ago

“Very Very Worst Experience naver ever book again this app Ticket”

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Posted 2 months ago

Hi Bilal. We sincerely apologize for any inconvenience you had to face and are continuously working on adding more features to make your experience better. One of our representatives will get in touch with you shortly concerning the raised issue. Regards, Team Sastaticket.pk

Posted 2 months ago

“Late response. 2nd time.”

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Posted 2 months ago

Hi. We sincerely apologize for any inconvenience you had to face and are continuously working on adding more features to make your experience better. One of our representatives will get in touch with you shortly concerning the raised issue. Regards, Team Sastaticket.pk

Posted 2 months ago

“Unprofessional behavior with customers. You guys are not understand the urgency of customer...”

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Posted 2 months ago

Hi Mansoor. We sincerely apologize for any inconvenience you had to face and are continuously working on adding more features to make your experience better. One of our representatives will get in touch with you shortly concerning the raised issue. Regards, Team Sastaticket.pk

Posted 2 months ago

“Poor and delayed beyond justification response. Both on WhatsApp and phone. I tried to contact at around 7 pm and the response came about 3:30 am.”

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Posted 2 months ago

Hi, we are sorry for the trouble caused. Please share the information with us at support@sastaticket.pk so that we can look into the matter.

Posted 2 months ago

“taking too long to respond on whatsapp, no reponse on emails or calls. Very poor customer service.”

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Posted 2 months ago

Hi Raja. We sincerely apologize for any inconvenience you had to face and are continuously working on adding more features to make your experience better. One of our representatives will get in touch with you shortly concerning the raised issue. Regards, Team Sastaticket.pk

Posted 2 months ago

“Absolutely horrible WhatsApp service”

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Posted 2 months ago

Hi. We sincerely apologize for any inconvenience you had to face and are continuously working on adding more features to make your experience better. One of our representatives will get in touch with you shortly concerning the raised issue. Regards, Team Sastaticket.pk

Posted 2 months ago

Shipping & Delivery
Delivery Methods	Own Driver, Postal Service, Courier
Average Delivery Time	Next Day
On-time Delivery	Greater than 93%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.5 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

Sastaticket.pk Reviews