“We visited Schuh Kids at St Enoch centre in Glasgow. Beth served us and was very chatty to my little brother which made his feel comfortable and happy and was able to suggest other styles of shoes based on what he was looking for when the one he wanted wasn't available in his size. She recommended getting the spray to keep his suede shoes waterproof and my brother was delighted getting to watch the demonstration. Excellent customer service. Will definitely recommend for kids shoes.”
“Great website, easy to use. Lots of different brands, often discounted prices. I got free postage with my delivery and there are lots of options for returns. Always a pleasure to use.”
“Great website, easy to use. Lots of different brands, often discounted prices. I got free postage with my delivery and there are lots of options for returns. Always a pleasure to use.”
“Always like schuh and we have spent a small fortune in the place over the years buying shoes for our kids and ourselves not to mention presents for family. Well yesterday ensured I will never spend another euro in the place. Bought shoes for my wife as part of a christmas present. Went to collect them yesterday only to be told there was a mix up and they had been sent back so I would have to reorder them again. Disgusted with this I got my money back and bought the shoes in Office instead and that's what I will be doing in future!”
“So just days before Christmas my daughter decided she wanted a pair of "specific" trainers so went into schuh in Bath sadly they didn't have her size:-(but straight away they took the worried look off my face said they could make sure they were at my door the next day and guess what...They were :-) so now going to have a very happy girl on Christmas day..Thanks Schuh great customer service.”
“No refund after three weeks
Son bought a pair of shoes online. Nothing like the picture. Returned to store and three weeks later no refund despite chasing on numerous occasions. Very very rude and unhelpful staff. Doubt we will see the refund. We are going to try trading standards but hold out little hope. Meanwhile my son is walking round with holes in his shoes as can’t afford to lay out another hundred pounds whilst awaiting a refund. Shocking company. Shocking service. Be warned.”
