“Scooter hut so far has been very nice to deal with.
They shipped my scooter to me very quickly.
They also replaced my battery charger under warranty without too much fuss when it died after only being used for 1 month.
I appreciate that.”
Hi there,
Thank you so much for the kind words – we really appreciate you taking the time to share your experience!
We’re delighted to hear that the scooter arrived quickly and that we could get the charger replacement sorted for you without any hassle. Making sure our customers have a smooth experience is our top priority, and it's wonderful to hear that we met your expectations.
If you have any further questions or need assistance, please don’t hesitate to reach out - we’re here to help! If you require servicing or parts, please visit scooterhut.com.au.
Thank you again for your support and kind feedback. Happy scooting!
Best,
The Scooter Hut Team
“I spoke with Sara over the phone before visiting the store and she was really friendly and helpful (Cannington store) I bought an Apollo city and I’ve only had it a week , but it seems to have a high quality build and is great up hills”
Hi Chris,
Thank you for the wonderful five-star review!
We're delighted to hear that our Cannington team, especially Sarah, has provided you with such friendly and helpful service. I’ll be sure to share your feedback with the team.
It's also great to know that you're enjoying your Apollo City and finding it performs well on those hills! Your satisfaction and kind words mean a lot to our team.
If you have any questions or need assistance in the future, don't hesitate to reach out. If you require servicing or parts, please visit scooterhut.com.au.
Happy scooting!
Best,
The Scooter Hut Team
Hi Terence,
Thank you so much for your wonderful five-star review!
It's great to know that you had such a smooth and easy transaction with our team. Making sure our customers have a great experience is our top priority, and it's wonderful to hear that we met your expectations.
If you have questions or need assistance, please feel free to reach out. For servicing and parts, visit scooterhut.com.au
Happy Scooting!
Best,
The Scooter Hut Team
Hi Tom,
Thanks so much for the awesome feedback! We're stoked to hear the young bloke is loving his new ride and that everything got to you quickly and smoothly.
Cheers,
The Scooter Hut Team 🛴✨
Hi Richard,
We’re really sorry to hear that the product arrived damaged — that’s definitely not the experience we want you to have. We'd love the chance to make it right.
Please get in touch with our team so we can organise a replacement or refund for you.
Best regards,
The Scooter Hut Team
“The scooter is awesome, Very well built and goes better than we thought. I reached out to the team during the delivery process and was replied to within minutes with the information I needed. I definitely recommend the team at scooter hut and our next purchase is through them. Keep up the great work!!”
Hi Todd,
Thanks so much for the fantastic review! We’re stoked to hear you’re loving your scooter and that our team could help you out during the delivery process. Can’t wait to help with your next purchase!
Best regards,
The Scooter Hut Team
“Scooter Hut offered the scooter that we were looking for and the price was very reasonable. The shipping was great, tracking was great, we love the scooter. Would totally consider Scooter Hut again in the future if the need arises.”
Hi Cheryl,
Thanks so much for your wonderful feedback! We're thrilled to hear that you found the perfect scooter at a great price and had a smooth shopping experience with us. Enjoy your new ride, and we’d love to see you back at Scooter Hut in the future! 🚀🔧
Happy riding!
The Scooter Hut Team
Hi there,
Thank you for the fantastic 5-star review!
We’re delighted to hear that the tube in your scooter fits perfectly. Ensuring our customers have the best experience is what drives us, and it’s great to know we hit the mark with your purchase!
If you need any further assistance or have questions down the road, feel free to reach out. If you require servicing or parts, please visit scooterhut.com.au.
Happy scooting!
Best,
The Scooter Hut Team
Hi Aaron,
Thank you for the outstanding 5-star review! 🌟💯
We’re delighted to hear that you enjoyed our service and the add-ons for your scooter. Your satisfaction is our top priority, and it’s great to know that we met your expectations.
If you ever need anything else or have more questions, feel free to reach out. If you require servicing or parts, please visit scooterhut.com.au.
Happy scooting!
Best,
The Scooter Hut Team
Hi Prinzce,
Thank you so much for the amazing 5-star review! 🌟👏
We’re thrilled to hear that you’re loving the Inmotion S1 Electric scooter! Your recommendation means a lot to us, and we couldn't be happier to know you’re enjoying your ride.
If you ever have any questions or need assistance, feel free to reach out.
Happy scooting!
Best,
The Scooter Hut Team
Hi Staton,
Thank you for the outstanding 5-star review of the InMotion S1 Electric Scooter! 🚀✨
We’re thrilled to hear that our knowledgeable and experienced staff at Scooter Hut made your selection process enjoyable. It’s what we strive for, ensuring you find the perfect scooter for your needs. Your kind words really motivate us to keep providing the best service possible!
If you have any questions or need assistance in the future, don’t hesitate to reach out. Enjoy your rides on the S1!
Best,
The Scooter Hut Team
Hi there,
Thank you for your feedback, and I’m sorry to hear you received the wrong item. We understand how frustrating this can be and appreciate that you took the time to share your experience.
Please know that we’re committed to resolving this issue as quickly as possible. I encourage you to reach out to our Customer Support team at info@scooterhut.com.au so we can assist you in getting the correct item delivered to you without further delay.
Your satisfaction is very important to us, and we hope to make this right for you.
Thanks,
The Scooter Hut Team
Hi there,
Thank you for the fantastic 5-star review! 🌟
We’re delighted to hear that you found our website easy to use and that your order arrived promptly and correctly. Making the shopping experience smooth and hassle-free is what we aim for, so your positive feedback truly means a lot to us!
If you have any questions or need assistance in the future, please don’t hesitate to reach out. We’re always here to help!
Best,
The Scooter Hut Team
Hi Lisa,
Thank you for your review! We appreciate you taking the time to share your thoughts, and we're glad to hear you're preparing a birthday surprise.
Once you get a chance to open it and try it out, we would love to hear your feedback. If you have any questions or need assistance, don’t hesitate to reach out!
Wishing you a fantastic celebration!
Best,
The Scooter Hut Team
Hi Nathan,
Thank you for your feedback!
We're thrilled to hear you think the product is great.
We’d love to know if there’s anything we can do to make your experience even better. Your satisfaction is important to us, and we’re here to help with anything you need.
Happy scooting!
Best,
The Scooter Hut Team
“Customer service was good my item was source from a different store and was shipped to me with in a few days price was great they helped me with my questions pretty quickly thanks guys.”
Hi Nikia,
Thank you so much for your wonderful 5-star review!
We’re thrilled to hear that you had a positive experience with our customer service team and that your item was sourced and shipped quickly. It’s great to know we could assist you with your questions effectively, too!
If you ever need more help in the future, don’t hesitate to reach out. We’re always here for you!
Best,
The Scooter Hut Team
Hi there,
Thank you so much for your amazing 5-star review!
We’re glad to hear that our team in South Melbourne was able to assist you in finding the perfect e-scooter! Your satisfaction is our priority, and it’s wonderful to know that you had a great experience with us.
If you have any questions or need further assistance in the future, feel free to reach out. If you require servicing or parts, please visit scooterhut.com.au.
Enjoy your ride!
Best,
The Scooter Hut Team
“After a few little hurdles in ordering the correct parts and a damaged part arriving we couldn’t be happier with the parts received. Staff are friendly and answer promptly and their focus is on customer satisfaction”
Hi there,
Thank you so much for your fantastic 5-star review!
We truly appreciate your understanding through the ordering process and are delighted to hear that everything worked out in the end. Our team is committed to ensuring customer satisfaction, and your kind words about our team members mean a lot to us.
If you have any further questions or need assistance, please don't hesitate to reach out. We look forward to serving you again!
Best,
The Scooter Hut Team
Hi Shannon,
Thank you so much for your amazing 5-star review!
We're delighted to hear that everything went smoothly with your purchase. Making the shopping experience easy and satisfying for our customers is our top priority, and it's rewarding to know we accomplished that for you.
If you have any questions or need assistance in the future, feel free to reach out or check out scooterhut.com.au for any additional needs.
Best,
The Scooter Hut Team
“Information and support made it easy for me to buy my first eScooter and it needed to be one that could climb big hills!
The purchase was so easy and it arrived within 3 days.
Worked exactly as advertised so we bought the 2nd one for our household within a week.
Post sales support has also been excellent.”
Hi there,
Thank you for your fantastic 5-star review!
We're so pleased to hear that you found our information and support helpful in selecting your first eScooter. It’s great to know that it met your needs perfectly right out of the box!
We’re also thrilled that the second scooter purchase was just as smooth and fast, and your positive feedback on our post-sales support means a lot to us.
If you ever need anything else or have questions down the line, don’t hesitate to reach out!
Best,
The Scooter Hut Team
