Hi Marco,
I'm so sorry to hear that this was your experience in store. To confirm, our prices instore and online should match 100%. If this isn't the case due to an error, we're always happy to offer you the lower price.
If you like to reach out to me on the below email address, I'd love to do a great deal for you, and get this sorted for you!
info@scooterhut.com.au
Thanks,
Tianna
Customer Care Team
Thank you so much for your 5-star review of Scooter Hut! We're delighted to hear your little one couldn't wait to unpack and use it, and he's already showing off his new skills at the skate park! We really appreciate your support!
“Quality products, great delivery .
I ordered this for my son's birthday. It arrived within 4 days and we live in FNQld where everything usually takes forever!!
The quality of this scooter is second to none. The smoothness of the roll is awesome and he is able to practice stunts now. Thanks heads guys! Keep up the great work”
Thank you so much Tammy, for your 5 star rating! Seeing these photos has made my day! I'm so happy to hear that your son loves his new scooter. Keep up the great work, and he'll be pro at the skate park in no time!
Thanks,
Tianna
Customer Care Team
“Really happy with my shopping experience with Scooter Hut. Very prompt and friendly service via the phone. Great prices. The assistant was also very helpful :)”
Thank you so much for the 5 star rating, we really appreciate your support! We're glad to hear that you had a great experience with us. Your feedback is very important to us, so it's great to hear that you had prompt, friendly, and helpful service over the phone. We're so happy to hear that you were pleased with our prices too! Thanks again for your valuable feedback.
Thank you so much for your 5-star rating of Scooter Hut! We really appreciate your feedback. I'm so happy to hear that the customer service both in store and online met your expectations!
Thanks,
Tianna
Customer Care Team
Hi Brian,
I'm sorry to hear about your experience with Scooter Hut Online.
I can see that you ordered a couple of parts, and they were unfortunately out of stock at the time of purchase. Looks like these were delivered on 23/10. Can you please reach out on our email thread if you have not received this package, so that I can look into this further for you.
Thanks,
Tianna
Customer Care Team
“The manager at the Fairfield store personally delivered the scooter when I had no car. He went way out of his way to help in pouring rain and it was much appreciated!”
Thank you so much for your 5 star rating of Scooter Hut, Kendrea! We were delighted to help you out by delivering the scooter in such awful weather. We value your business and are glad to have been able to help!
Thank you so much for your rating of Scooter Hut Graham! We're proud to provide both good products and helpful services to all of our customers. We appreciate your feedback!
Thank you Melissa for your 5 star rating of the Scooter Hut! I'm so glad to hear that your son is now able to get to work without having to ride a bike and that he is able to use the extra energy for his construction work!
Thank you Emma for your 5 star rating of Scooter Hut. We're glad to hear that your 11 year old is very happy with the sturdy and smooth Scooter Hut product. We value your feedback and thank you for choosing Scooter Hut!
Thank you so much, Keryn, for your glowing 5 star review of Scooter Hut! We are glad you found our delivery to be prompt and that our team were helpful. Your kind words are much appreciated!
Thank you so much for the 5 star rating, John! We are delighted to hear that your grandson was happy with his gift. We strive to ensure prompt service, and we're glad that you had an enjoyable experience. Thank you again!
“Bought r type scooter tor my youngest son Excellent customer service
an good price
they really go out of there way 2 please th customer
Wouldn't go anywhere else”
Thank you so much for your 5 star rating, Peter! We are so glad to hear that your youngest son is enjoying his new scooter, and that you appreciate our excellent customer service and good pricing. We truly appreciate your loyalty and couldn't be happier to have you as our customer.
Thank you so much for your 4 star rating of Scooter Hut, Robert! I'm glad to hear that the description and product reflected the product accurately. I'm sorry to hear about the delay with your postage. Unfortunately this is out of our control once the package leaves our warehouse.
Thanks,
Tianna
Customer Care Team
Thank you so much for your 5-star rating, William! We are so delighted that your order arrived in the UK in just 5 days – that's really something special. We pride ourselves on our great customer service, and we're glad you noticed! Thanks again!
Tianna
Customer Care Team
Thank you so much Rachel for your 5 star rating! We really appreciate your fantastic feedback regarding our great customer service, speedy online order and timely delivery. We are really grateful for your kind words about Dani and our online team; we strive to ensure our customers are never let down. Thanks again!
Tianna
Customer Care Team
