Secret Garden Rose Inc Reviews

Name: Secret Garden Rose Inc
Rating: 4.49

4.5 Rating 445 Reviews

85 %

of reviewers recommend Secret Garden Rose Inc

4.5

Based on 445 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Courier
Average Delivery Time	Next Day
On-time Delivery	Greater than 85%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5

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Phone:

6465831930

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Secret Garden Rose Inc 5 star review on 31st May 2025

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Luke from Secret Garden was fantastic to deal with. I ordered flowers from Australia for my daughter in DC and he made it so easy. My daughter was so pleased with the flowers. She sent me a pic and they are indeed beautiful. Thankyou!”

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Posted 10 months ago

“Great service and flowers were even better than expected”

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Posted 10 months ago

“I encountered some confusion with my order that was my fault. You guys did your part. Nonetheless, you stayed in touch and helped me resolve it. I appreciated that; your professionalism.--Thank You”

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Posted 10 months ago

“The candle is very nice. Burns clean. However, my particular desire was for a candle with a strong white cedar scent and this one is quite subtle. I will continue in my quest for the perfect white cedar candle. White cedar is awesome!”

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Posted 11 months ago

“Beautiful orchids”

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Posted 11 months ago

“We are very satisfied with our plant. It arrived when promised and was exactly as pictured and described. Great service! Would definitely order again!”

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Posted 11 months ago

“The product I ordered was exactly as pictured; and was delivered on time. What more can one ask?”

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Posted 11 months ago

“Great customer service and orchid arrived on time and recipient loved it.”

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Posted 11 months ago

“The flowers were beautifully package for delivery. They were fresh and full. I would definitely order again from Secret Garden.”

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Posted 11 months ago

“Helpful and reliable.”

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Posted 11 months ago

“Requested last minute plant to be delivered to a family member in the hospital via website. The website had a glitch on delivery info. I called Secret Garden rose and they were able to quickly remediate delivery address. In addition when the 'exact' plant i ordered wasn't available, they contacted me right away with options (even more expensive ones - but offering same price for any inconvenience).. I highly Reccomend this shop!!”

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Posted 11 months ago

“Recipient loved them and so did I!”

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Posted 1 year ago

“I was pleased with the service and beautiful bouquet that was hand delivered to my daughter at the Kennedy Center!🌹”

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Posted 1 year ago

“Pros: - delivered quickly (within hours) - made some customizations easily Cons: - flowers received were not in great shape (specially for price). Understandable for the speed. - ordered over the phone which ended up with a $20 delivery fee and $10 more expensive. $30 more than on DoorDash. I asked on the phone and was told ordering through them would be better which I believed.”

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Posted 1 year ago

“Great service. Beautiful and healthy orchids. Fast same day delivery. I will buy from again”

Secret Garden Rose Inc 5 star review on 18th May 2024

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Posted 1 year ago

“Luke helped me to customize a memorial arrangement using lilacs and ivy. it was a non traditional arragement and I appreciated his patience and professionalism while we sorted out the arrangement.”

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Posted 1 year ago

“Thank! Just Perfect, thank you for help me with this specific present”

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Posted 1 year ago

“Excellent service and stunning flowers! Ordered for same day delivery last minute and was so glad I did! Flowers exceeded my expectations!”

Secret Garden Rose Inc 5 star review on 13th May 2024

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Posted 1 year ago

“Best online flowers I've ever ordered. Gorgeous arrangement that looked just like the picture. My mom loved them.”

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Posted 1 year ago

“I ordered flowers for mother's day for two different people in the NYC area and both reported that the flowers and the packaging were absolutely beautiful.”

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Posted 1 year ago

Secret Garden Rose Inc is rated 4.5 based on 445 reviews