Secret Garden Rose Inc Reviews

Name: Secret Garden Rose Inc
Rating: 4.49

4.5 Rating 445 Reviews

85 %

of reviewers recommend Secret Garden Rose Inc

4.5

Based on 445 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Courier
Average Delivery Time	Next Day
On-time Delivery	Greater than 85%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5

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Phone:

6465831930

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Secret Garden Rose Inc 5 star review on 31st May 2025

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“The peonies were lovely and fresh. I think they could have been placed in a taller vase though so they did not flop all over the place. Thank you so much for your attention to this last minute request. I shall use Secret Garden again.”

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Posted 1 year ago

“Thank you! Great service same day!”

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Posted 1 year ago

“Excellent Florist. The person who took my order was very courteous and friendly. The flowers I ordered were absolutely stunning, all wrapped up in a beautiful package. I will always use this florist.”

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Posted 1 year ago

“Excellent customer service.”

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Posted 1 year ago

“Flower bouquet as pictured. Very satisfied”

Secret Garden Rose Inc 5 star review on 7th April 2024

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Posted 1 year ago

“Nice and fresh flower, and delivery time is ok. Would be better if there is further information on time range of delivery. But overall I am satisfied with my order.”

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Posted 1 year ago

“Flowers were rotting and turning brown and dropping at the stems upon delivery. There were very clearly not fresh even though the arrangement was made that day. AND the delivery was a DAY EARLY. I was not there to receive them. So extremely disappointing. I will never use them again”

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Posted 1 year ago

“Thank you for great service!! The person receiving the flowers said, ‘these are the best flowers I have ever received …every bloom is fresh!’”

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Posted 1 year ago

“Amazing. Was a very late-notice order and Secret Garden Rose pulled off a beautiful bouquet. Packaging is exquisite. My mother was so happy!”

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Posted 1 year ago

“Poor customer service.”

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Posted 1 year ago

“Very lovely flowers on short notice. Rosa was very helpful.”

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Posted 1 year ago

“Beautiful fresh arrangement. Worth every penny!”

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Posted 1 year ago

“Very happy with flower arrangement selection and customer service.”

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Posted 1 year ago

“I ordered by phone and the attendant was courteous and efficient. The recipient of the flowers said they were fresh and beautiful arranged and delivered. What more can one ask? Richard Barsam”

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Posted 1 year ago

“This is a lovely store. The flowers delivered matched the picture on the website exactly. They were beautiful and fresh. And they were delivered around midday, which was perfect. I even got a call/text from the shop to let me know they had arrived. Excellent customer service!”

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Posted 1 year ago

“I called at the last minute about 4:30 and you took my order and promised to deliver. And you DID. I'm forever grateful and you will always be my NY FLORIST. Thank you, the flowers were perfect!”

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Posted 1 year ago

“The flowers we ordered were absolutely beautiful; we will definetly order again.”

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Posted 1 year ago

“The flowers I sent were delightfully recieved. My dear one said they were absolutely beautiful, perfect and the best. I'm so happy that they could be delivered reliably next day. Thank you!”

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Posted 1 year ago

“I was disappointed that my order that was placed the prior ( not the same) day did not arrive until 6:15PM and then only after 2 calls placed inquiring about the timing of the delivery”

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Posted 1 year ago

“Secret Garden Rose Inc provides quality products and great service. I was able to reach them easily to discuss the right bouquet and options. The bouquet matched to what was on the website. The bouquet was delivered on time. The message on the card had no error and the card was good. Very pleased with their service and already recommended to a few friends.”

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Posted 1 year ago

Secret Garden Rose Inc is rated 4.5 based on 445 reviews