SEEDSMAN Reviews

Name: SEEDSMAN
Address: The Granary, Unit 2, Great Barrington, Burford, Oxfordshire
Rating: 4.52

4.5 Rating 13,134 Reviews

88 %

of reviewers recommend SEEDSMAN

4.5

Based on 13,134 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	95%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.4 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

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SEEDSMAN 5 star review on 21st June 2025

6275

Anonymous

Anonymous // 01/01/2019

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“If I received the seeds, I would be able to comment on the quality of the product.”

Helpful Report

Posted 2 years ago

Thank you so much for your feedback, Leo! We really appreciate you taking the time to let us know about your experience. We apologize for the issue you had with your order. We understand your concern and would like to know more about what happened and how we can make it better. Could you reach out to our Support team at Support@seedsman.com with your order details? We are happy to look into this and see what can be done to resolve this for you. Kindly,

Posted 1 year ago

“I have made an order about two months ago, and I am still waiting for the seeds 🤨”

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Posted 2 years ago

Thank you so much for your feedback, Carlos. We truly appreciate the fact that you took the time to share your experience with us. We apologize that you have been waiting for your order for two months now and we understand your frustration. Are you able to reach out to our Customer Support via email at Support@seedsman.com? We are happy to look into this for you and see what may be the cause of any delay. Kindly,

Posted 1 year ago

“Seeds didn't even arrive yet. Ordered on April 1st now it's the 28th and still nothing sadly.... I usually get seeds quickly from you guys but this time seems to be snail mail”

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Posted 2 years ago

Thank you for taking the time to review and let us know about your experience! We apologize that your seeds didn't arrive timely and we understand your dismay. We strive to provide excellent service and we are sorry that we didn't meet that standard this time. Can you please send this information over to our Support team at Support@seedsman.com? We are happy to look into this for you and see what can be done for you. Kindly,

Posted 1 year ago

“Good morning I'm still waiting for a response and credit of some sort. Been waiting since Nov.”

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Posted 2 years ago

Hello James, Thank you for reaching out and providing your review and feedback. I was able to pull up the account and see that our Customer Service team had worked with you to resolve this issue on May 4th when the replacement order was sent. I would ask if you may kindly verify that this issue has been fully resolved. I am happy to take a closer look for you. Kindly,

Posted 2 years ago

“Minhas sementes não chegaram desta vez 😞”

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Posted 2 years ago

Thanks for taking the time to share your feedback about SEEDSMAN, Mateus. We're sorry you didn't receive your order this time. We value your loyalty and appreciate you letting us know what happened. How can we make things better for you?

Posted 2 years ago

“I had to constantly chase my order status with support because after submitting payment, I received no updates at all for several weeks. After generating 3 unique support cases, someone in support finally told me that some of the seeds I ordered were not actually in stock. I was offered the ability to swap out my original order for similarly valued seeds. After multiple emails with support, I finally reached someone who was willing to help, but it took me nearly a month to get a response as to why my order hadn’t shipped. After about 6 weeks, I finally received a shipping confirmation and then received my order after about 2 months.”

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Posted 2 years ago

Thank you so much for your feedback, Lucas. We really appreciate you taking the time to let us know about your experience with us and are sorry that it wasn't a positive one. It's hard for us to hear that it took you so long to communicate with our support team and for your order to eventually arrive. We understand how frustrating this could be, especially when delays occur on our end. We are taking steps to ensure this does not happen again in the future. Is there any advice you would give us on how we could have made the situation better in the future? We would love to hear your feedback. Kindly,

Posted 2 years ago

“Out of the sixteen seeds I received 4 germinated and grew. I have Received no response from my complaint. Thanks”

Helpful Report

Posted 2 years ago

Thank you so much for taking the time to let us know about your experience, Allan. We really appreciate it and apologize for the problems you've encountered. We are sorry to hear that only 4 out of the 16 seeds you received germinated and grew. We regret not having been able to help by providing a response to your complaints. I would ask that you please email us at support@seedsman.com so that we can look into this issue for you. Kindly,

Posted 2 years ago

“I bought $100 worth of seeds. None came up except one, but with her than died after about two days”

Helpful Report

Posted 2 years ago

Thank you so much for your review John! I am sorry to hear that only one out of your $100 worth of seeds came up and passed away after two days. We always strive to deliver the highest quality of service here as well as genetics, and we are happy to look into this and resolve this difficulty. I would ask that you please reach out to our customer support team by emailing support@seedsman.com so that we may assist you! We look forward to your ticket! Kindly,

Posted 2 years ago

“Terrible experience all around, ordered, everything seemed fine, there was an issue with my address that I reached out to them the day it was supposed to be delivered. No one got back to me for 48 hours. (Why even have a chat box if noone is going to respond) Said "It says delivered" when it was delivered BACK TO THEM after 2 weeks of back and forth with support only replying every day or every other day. Finally they tell me "It appears your package is back at the warehouse. If you repay shipping we will send it out. Will never use this company again, just terrible customer service. Get an actual customer service team with a phone number people can call. The entire thing could have been solved with a 5 minute conversation instead of a 2 week back and forth.”

Helpful Report

Posted 2 years ago

We are sorry for the trouble you experienced with us. Thank you for taking the time to provide your feedback. We take customer service very seriously and we understand your frustration with the long communication exchange and long resolution time. We apologize for the inconvenience caused. We would love to make this right for you. I would ask that you please submit a ticket to our support team by emailing support@seedsman.com. We are happy to look into this for you. Kindly,

Posted 2 years ago

“Everything was good until I planted the seeds only three out of 15 sprouted. Then 2 out of that three died within 2 days. Very disappointed with the outcome. I work at a plant nursery and have background in planting seeds had the best dirt purified water is a nice grow light”

Helpful Report

Posted 2 years ago

Thank you for taking the time to let us know about your experience with us. We apologize that only 3 of the 15 seeds you planted sprouted and only 2 of those survived. That is definitely disappointing and we take full responsibility for that. We'd love to learn more about your experience to see how we can make things better. I would ask that you please submit an email to our support team at Support@seedsman.com. We are happy to take a closer look. Kindly,

Posted 2 years ago

“I wasn't happy with your seeds half of them didn't germinate the others didn't take when put into growing medium I will never buy seeds from you again”

Helpful Report

Posted 2 years ago

Thank you for your feedback, Todd! We are so sorry to hear that you were not happy with your recent purchase of our seeds, and that some of them did not germinate. We apologize for the issues you encountered and would like to know how we can make things better to ensure you have the best experience with us in the future. I would ask that you please submit a support ticket to our team by emailing support@seedsman.com with your Order number. We are happy to take a closer look at this for you. Kindly,

Posted 2 years ago

“Had a delivery issue that was solved. Other than that not to happy most of them did not germinate an the ones that did they budded super early. A major waste of time and money”

Helpful Report

Posted 2 years ago

Thank you for taking the time to share your experience, Shawna. We are sorry for the delivery issue you faced and regret that most of your seeds did not germinate. We want to make things better and would greatly appreciate it if you could email our team at support@seedsman.com. We are happy to take a closer look at this and see what can be done to resolve this for you. Kindly,

Posted 2 years ago

“Our seeds never grew it was a ripoff”

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Posted 2 years ago

Thank you so much for your feedback, Dasie. We really appreciate you taking the time out to let us know about your experience and we're sorry that your seeds didn't grow as expected. I would ask that you please contact our support team by emailing support@seedsman.com with your order number. This will allow us to take a closer look and see what can be done to make this right. Kindly,

Posted 2 years ago

“This was a terrible experience my first order of three seeds got three for free they said the order was delivered and nothing was in the mailbox they sent me another one and five out of those six scenes did not make it past the germination stage. They keep saying I’ll get back to me instead they sent me a review so here it is.”

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Posted 2 years ago

Thank you so much for taking the time to leave your feedback, Jacob. We are sorry to hear that you had a negative experience with us; that is not how we want our customers to feel. We would appreciate it if you would please email our Support Team with further details at support@seedsman.com we will be happy to look closer into this for you. Again, thank you for bringing this issue to our attention.

Posted 2 years ago

“The Jack Herer seeds I received were ridiculously small and obviously immature. The color was also very pale. I didn’t ask for replacement seed’s because I lost too much valuable time and frankly don’t trust the brand now.. If this email were sent much earlier I would have included a picture..”

Helpful Report

Posted 2 years ago

Thank you so much for taking the time to provide honest feedback about your experience with SEEDSMAN. We apologize for these issues and for taking so much of your valuable time. We are really sorry to hear your experience was not what we would have expected. We would love to hear more details about the issue if you wouldn't mind emailing us at support@seedsman.com. We deeply value your input and would be grateful for any additional details that you can provide. Once again, we thank you for taking the time to let us know about your experience and for giving us an opportunity to make things right. Kindly,

Posted 2 years ago

“Of $50+ spent, only 1 seed germinated and is doing great. Bought these because I was getting too many male plants, I wanted feminized, but 1 out of 5 germinating is not acceptable to me”

Helpful Report

Posted 2 years ago

Thank you so much for taking the time to provide your feedback, Troy. We apologize for what happened and are very sorry to hear only one seed germinated and is doing great. We understand your frustration and would like to do anything we can to make things better. Please email our support team at support@seedsman.com and we will be happy to take a closer look at what can be done to resolve this for you. Kindly,

Posted 2 years ago

“Sorry to say but out of 8 seeds only one took wanted to try something new and was not very happy seeds where very small and not healthy. Tried getting a hold of customer service and they sent me a email but when trying to reach back wouldn’t let me just said this page has error. Wish I had a better experience and had better things to say. Will have to try a different company.”

Helpful Report

Posted 2 years ago

Thank you so much Shawn for letting us know about your experience. We apologize for the issues you encountered with customer service and your recent order. Your feedback is very helpful and valuable to us, and we are sorry that you did not have a positive experience. Could you please let us know what we could do to make things better for you? We would deeply appreciate your insights. You can reach our support team by emailing support@seedsman.com We look forward to righting this for you. Kindly,

Posted 2 years ago

“Buy seeds one time they will spam you with emails”

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Posted 2 years ago

Hi Marty Thank you for your feedback. I believe that you'll be receiving automated emails, sorry about this. Many thanks Siobhan

Posted 2 years ago

Hi Marty I have now unsubscribed you from receiving our marketing emails. Many thanks Siobhan

Posted 2 years ago

“Black sugar was a waste of money none germinated and only two of the free northern light auto germinated. At the prices we pay per seed they should all germinate. I am no longer buying seeds thanks”

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Posted 2 years ago

Hi Scott Thank you for your feedback. Please can you provide me with your order number? Many thanks Siobhan

Posted 2 years ago

“I did receive my order”

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Posted 2 years ago

Hi David Thank you for your review. I can see you left us a 1 star review, am I right in thinking you didn't receive your order? If this is the case, please provide me with your order number. Many thanks Siobhan

Posted 2 years ago

SEEDSMAN is rated 4.5 based on 13,134 reviews