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SEEDSMAN Reviews

4.5 Rating 13,975 Reviews
88 %
of reviewers recommend SEEDSMAN
4.5
Based on 13,975 reviews
Shipping & Delivery
Delivery Methods
Postal Service
Average Delivery Time
Within 5 Days
On-time Delivery
Greater than 94%
Accurate And Undamaged Orders
97%
Customer Service
Communication Channels
Email, Live Chat, Telephone
Queries Resolved In
Under An Hour
Customer Service
4.4 out of 5
Returns & Refunds
Refunds Process
Difficult
Returns Process
Easy
Terrible, have to jump thru hoops to even pay for your order. Literally the most time consuming payment options and the seeds weren't even good quality. Took a month to deliver and didn't get any type of discounts.
Helpful Report
Posted 2 years ago
Thank you so much for your feedback Christian, we really appreciate you taking the time to let us know your experience. We are sorry to hear you had troubles to pay for your order, that it took a month to deliver, and that the quality of the seeds weren't as good as expected. We would love to learn how we can make things better, so could you please tell us more about your experience and what we can do to improve? Thank you for your help.
Posted 2 years ago
Two out of 9 of my seeds germinated. I've germinated hundreds of seeds successfully the same way. These seeds are bunk. I've made two orders and both were bad. Don't order from here
Helpful Report
Posted 2 years ago
Thank you so much for taking the time to provide feedback about your experience with us, Brandon. We really appreciate you sharing your honest opinion and apologize that only two out of 9 seeds germinated. We take feedback seriously and are keen to learn how we can make things better. Please accept our deepest apologies for any inconvenience caused and if there is anything we can do to help improve your experience in the future, please do not hesitate to ask. Again, thank you for your valuable feedback.
Posted 2 years ago
I ordered about 100 dollars worth of seeds, waited 2 months they never showed in the mail. Not happy at all.
Helpful Report
Posted 2 years ago
3 of my seeds haven't germinated at all like once before when there was 6 useless seeds. That's why I'm upset twice and will put only 1 star as I'm feeling like I'm throwing money in nowhere.
Helpful Report
Posted 2 years ago
Thank you so much for your honest feedback, Artjoms. We are sorry that you had such an unpleasant experience with only having 3 out of 9 of your seeds germinate from us. We understand it can be very frustrating, and we apologize for any distress this has caused you. We would love to discuss further on how to make your experience a better one. Can you please elaborate more on what would be the best solution for you regarding this matter?
Posted 2 years ago
I bought 20 seeds from this company. It's been over 2 months. However, my products were not delivered. I opened 4 tickets. They haven't solved my problem for 2 months. I didn't get the seeds or my money :( YOU MESS MY WHOLE PROJECT AND MY 1 YEAR PROGRAM. I WILL NEVER SHOPPING AGAIN THIS BRAND. NEVER RECOMMEND.
Helpful Report
Posted 2 years ago
I never received my order and had to jump through hoops and follow up numerous times to get any kind of resolution. While the delivery was handed off to postal courier, I had to explain many times that as recipients I was not able to make changes even though the address was correct.
Helpful Report
Posted 2 years ago
Thank you so much for your feedback, Dina! We sincerely apologize that it took several attempts to resolve your issue. We hope you can understand that this was out of our control. We are sorry that, despite the correct address, you were unable to make changes to the delivery. We understand that this was an inconvenience, and we would like to make things better - is there anything else we can do to improve your experience with us in the future?
Posted 2 years ago
no seeds germinated 🙁
Helpful Report
Posted 2 years ago
Thank you so much for taking the time to provide us with your feedback, Philippe. We are sorry for your experience, especially the fact that none of your seeds germinated. We truly value your thoughts and your time and we are truly sorry that your experience was not a positive one. Please feel free to email our support team at support@seedsman.com and we can look into finding a solution for you.
Posted 2 years ago
I've bought seeds of Mephisto Genetics, and I've putted 4 seeds on soil and no seeds grow.
Helpful Report
Posted 2 years ago
Thank you so much for your feedback, Stephane! We really appreciate that you took the time to let us know about your experience with us. We are sorry to hear that you had some issues when you purchased seeds of Mephisto Genetics, as you mentioned only 4 seeds have germinated and none have grown. We apologize for this inconvenience. We would like to make this right by asking you, what would you suggest us to do in order to make things better? We value your feedback and would be grateful for your suggestions.
Posted 2 years ago
Well I had problems placing the order. And I contacted customer service asking for guidance. I never received any help? or reply other than the automated response.And I tried again to contact customer service because I have not received my order?It was shipped March 13th I think? In any case , my experience has been not good at all! I 've been at this a while and deal with several other sed sources mostly in Europe! This is the first time I have not received my seeds and or a response from the seed bank regarding my order? I think if you are truly concerned about your customer service you must do much better than this! I am very disappointed! Joseph W Anello
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Posted 2 years ago
Tohumlarım gelmedi.destek ekibine defalarca mail atmama rağmen yardımcı olmadılar
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Posted 2 years ago
That was my third order. First two time everything was perfect. But this time customs stopped my postage. And I was worrying a lot. I contacted the support service. And was waiting the answer for 3 weeks. Sure I had and insurance of that postage. But I don’t wanna get it again coz it is scary. I lost my money, my safety. And was waiting for reply from u so long. So I’m not satisfied
Helpful Report
Posted 2 years ago
Thank you so much for your feedback, Jon! We really appreciate that you took the time to let us know about your experience. We apologize for the trouble you experienced with your third order. It’s never our intention for our customers to have to worry or wait for a response. We’re sorry for the time it took to receive a response and understand having to purchase insurance on your order can be troublesome.
Posted 2 years ago
My product has not arrived yet
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Posted 2 years ago
We never received our order
Helpful Report
Posted 2 years ago
Thank you so much Kevin for taking the time to leave this review. We are sorry to hear that your order was held up and never received - that's definitely not the experience we want our customers to have. Would you be willing to reach out to our Support team at Support@Seedsman.com? We will happily look into this for you and see what can be done. Thank you and we hope to hear from you soon.
Posted 2 years ago
cali critical mass and Runtz stoned Cowboy. the seeds did not germinate. the other seeds were small and white, some of them. many seeds did not germinate. also, my order number SSUK-00024882 has never reached me. for this reason, this year's shopping was a very bad experience.
Helpful Report
Posted 2 years ago
Kaan, thank you for bringing this to our attention. We really appreciate you taking the time to leave us such a detailed review of your experience with your order! We are really sorry for the issues you had with the Cali Critical Mass and Runtz Stoned Cowboy seeds not germinating, as well as the seeds being small and white. It's also disappointing that your order number SSUK-00024882 never even reached you. We understand your frustrations and hope to make things right with you. Are you able to reach out to our Support team by emailing Support@seedsman.com? We will gladly look into this for you.
Posted 2 years ago
Hello, I just placed an order, please make the shipping more discreet. My last 3 orders have not passed through customs. If this does not pass in the cargo you will send, I will not be able to shop from you again.
Helpful Report
Posted 2 years ago
Thank you so much for taking the time to share your feedback, Gulseren. We are so sorry that you have had difficulty with your past three orders not passing through customs. Unfortunately, as we do ship using stealth packaging, we are not able to guarantee that customs in a restricted country intercept the order. Please reach out to our customer service team and we are happy to see what resolutions we may be able to offer. Kindly,
Posted 2 years ago
My parcel has not arrived for 2 months even though I paid insured
Helpful Report
Posted 2 years ago
Thank you for taking the time to provide your feedback, Savas. We are sincerely sorry to hear that your parcel has not arrived for 2 months even though you paid for the insured service. Can you email our team at Support@seedsman.com? We are happy to look into this for you and see what can be done. Kindly,
Posted 2 years ago
If I received the seeds, I would be able to comment on the quality of the product.
Helpful Report
Posted 2 years ago
Thank you so much for your feedback, Leo! We really appreciate you taking the time to let us know about your experience. We apologize for the issue you had with your order. We understand your concern and would like to know more about what happened and how we can make it better. Could you reach out to our Support team at Support@seedsman.com with your order details? We are happy to look into this and see what can be done to resolve this for you. Kindly,
Posted 2 years ago
I have made an order about two months ago, and I am still waiting for the seeds 🤨
Helpful Report
Posted 2 years ago
Thank you so much for your feedback, Carlos. We truly appreciate the fact that you took the time to share your experience with us. We apologize that you have been waiting for your order for two months now and we understand your frustration. Are you able to reach out to our Customer Support via email at Support@seedsman.com? We are happy to look into this for you and see what may be the cause of any delay. Kindly,
Posted 2 years ago
Seeds didn't even arrive yet. Ordered on April 1st now it's the 28th and still nothing sadly.... I usually get seeds quickly from you guys but this time seems to be snail mail
Helpful Report
Posted 2 years ago
Thank you for taking the time to review and let us know about your experience! We apologize that your seeds didn't arrive timely and we understand your dismay. We strive to provide excellent service and we are sorry that we didn't meet that standard this time. Can you please send this information over to our Support team at Support@seedsman.com? We are happy to look into this for you and see what can be done for you. Kindly,
Posted 2 years ago
Good morning I'm still waiting for a response and credit of some sort. Been waiting since Nov.
Helpful Report
Posted 2 years ago
Hello James, Thank you for reaching out and providing your review and feedback. I was able to pull up the account and see that our Customer Service team had worked with you to resolve this issue on May 4th when the replacement order was sent. I would ask if you may kindly verify that this issue has been fully resolved. I am happy to take a closer look for you. Kindly,
Posted 2 years ago
SEEDSMAN is rated 4.5 based on 13,975 reviews