SEEDSMAN Reviews

Name: SEEDSMAN
Address: The Granary, Unit 2, Great Barrington, Burford, Oxfordshire
Rating: 4.52

4.5 Rating 13,132 Reviews

88 %

of reviewers recommend SEEDSMAN

4.5

Based on 13,132 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	95%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.4 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

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SEEDSMAN 5 star review on 21st June 2025

6275

Anonymous

Anonymous // 01/01/2019

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“I have a problem and you guys didn’t fix it now fix it”

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Posted 2 years ago

“First time order was great. No problems and got my stuff quick. On 4/20 I tried to order three different times and every time I went to check out it tripled my price. Not only that but every time I went back to order what I wanted was out of stock. The last time I tried the third I thought it got me and went through. Tried customer service and that sucked. So I will no longer do business with them.”

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Posted 2 years ago

Thank you Ronald for taking the time to tell us about your experience. We apologize for the issues you encountered with the website when trying to place your order on 4/20 and the unsatisfactory customer service you received. We understand how frustrating it can be for things to not go as expected. We value your feedback and appreciate your patronage.

Posted 2 years ago

“Customer service takes days to respond. Their promise to deliver seeds in under a week failed again this year after promises last year. Been using this company for almost ten years, probably the last time.”

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Posted 2 years ago

Thank you so much for letting us know about your experience with us. We apologize that our customer service took days to respond. We value your patronage and 10 years of loyalty and would love to make this right. Could you please tell us how we can make this experience better for you?.

Posted 2 years ago

“8 out of 21 seeds grew to about 2" All died Under timed lighting set up. This is the second set of failures.The seeds was clones.not real seeds. Done ordering seeds from you. Carrie”

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Posted 2 years ago

Thank you very much for taking the time to provide us with your feedback, Carrie. We truly appreciate it. We are sorry to hear about your issues with our seeds; the fact that eight out of 21 grew and then all died is certainly not the experience we want our customers to have. We want to make it up to you, so please feel free to email our support team at support@seedsman.com where we will be happy to take a closer look at what can be done to resolve this for you. Again, we apologize for the unsatisfactory experience and thank you for bringing it to our attention.

Posted 2 years ago

“Terrible, have to jump thru hoops to even pay for your order. Literally the most time consuming payment options and the seeds weren't even good quality. Took a month to deliver and didn't get any type of discounts.”

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Posted 2 years ago

Thank you so much for your feedback Christian, we really appreciate you taking the time to let us know your experience. We are sorry to hear you had troubles to pay for your order, that it took a month to deliver, and that the quality of the seeds weren't as good as expected. We would love to learn how we can make things better, so could you please tell us more about your experience and what we can do to improve? Thank you for your help.

Posted 2 years ago

“Two out of 9 of my seeds germinated. I've germinated hundreds of seeds successfully the same way. These seeds are bunk. I've made two orders and both were bad. Don't order from here”

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Posted 2 years ago

Thank you so much for taking the time to provide feedback about your experience with us, Brandon. We really appreciate you sharing your honest opinion and apologize that only two out of 9 seeds germinated. We take feedback seriously and are keen to learn how we can make things better. Please accept our deepest apologies for any inconvenience caused and if there is anything we can do to help improve your experience in the future, please do not hesitate to ask. Again, thank you for your valuable feedback.

Posted 2 years ago

“I ordered about 100 dollars worth of seeds, waited 2 months they never showed in the mail. Not happy at all.”

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Posted 2 years ago

“3 of my seeds haven't germinated at all like once before when there was 6 useless seeds. That's why I'm upset twice and will put only 1 star as I'm feeling like I'm throwing money in nowhere.”

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Posted 2 years ago

Thank you so much for your honest feedback, Artjoms. We are sorry that you had such an unpleasant experience with only having 3 out of 9 of your seeds germinate from us. We understand it can be very frustrating, and we apologize for any distress this has caused you. We would love to discuss further on how to make your experience a better one. Can you please elaborate more on what would be the best solution for you regarding this matter?

Posted 2 years ago

“I bought 20 seeds from this company. It's been over 2 months. However, my products were not delivered. I opened 4 tickets. They haven't solved my problem for 2 months. I didn't get the seeds or my money :( YOU MESS MY WHOLE PROJECT AND MY 1 YEAR PROGRAM. I WILL NEVER SHOPPING AGAIN THIS BRAND. NEVER RECOMMEND.”

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Posted 2 years ago

“I never received my order and had to jump through hoops and follow up numerous times to get any kind of resolution. While the delivery was handed off to postal courier, I had to explain many times that as recipients I was not able to make changes even though the address was correct.”

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Posted 2 years ago

Thank you so much for your feedback, Dina! We sincerely apologize that it took several attempts to resolve your issue. We hope you can understand that this was out of our control. We are sorry that, despite the correct address, you were unable to make changes to the delivery. We understand that this was an inconvenience, and we would like to make things better - is there anything else we can do to improve your experience with us in the future?

Posted 2 years ago

“no seeds germinated 🙁”

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Posted 2 years ago

Thank you so much for taking the time to provide us with your feedback, Philippe. We are sorry for your experience, especially the fact that none of your seeds germinated. We truly value your thoughts and your time and we are truly sorry that your experience was not a positive one. Please feel free to email our support team at support@seedsman.com and we can look into finding a solution for you.

Posted 2 years ago

“I've bought seeds of Mephisto Genetics, and I've putted 4 seeds on soil and no seeds grow.”

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Posted 2 years ago

Thank you so much for your feedback, Stephane! We really appreciate that you took the time to let us know about your experience with us. We are sorry to hear that you had some issues when you purchased seeds of Mephisto Genetics, as you mentioned only 4 seeds have germinated and none have grown. We apologize for this inconvenience. We would like to make this right by asking you, what would you suggest us to do in order to make things better? We value your feedback and would be grateful for your suggestions.

Posted 2 years ago

“Well I had problems placing the order. And I contacted customer service asking for guidance. I never received any help? or reply other than the automated response.And I tried again to contact customer service because I have not received my order?It was shipped March 13th I think? In any case , my experience has been not good at all! I 've been at this a while and deal with several other sed sources mostly in Europe! This is the first time I have not received my seeds and or a response from the seed bank regarding my order? I think if you are truly concerned about your customer service you must do much better than this! I am very disappointed! Joseph W Anello”

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Posted 2 years ago

“Tohumlarım gelmedi.destek ekibine defalarca mail atmama rağmen yardımcı olmadılar”

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Posted 2 years ago

“That was my third order. First two time everything was perfect. But this time customs stopped my postage. And I was worrying a lot. I contacted the support service. And was waiting the answer for 3 weeks. Sure I had and insurance of that postage. But I don’t wanna get it again coz it is scary. I lost my money, my safety. And was waiting for reply from u so long. So I’m not satisfied”

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Posted 2 years ago

Thank you so much for your feedback, Jon! We really appreciate that you took the time to let us know about your experience. We apologize for the trouble you experienced with your third order. It’s never our intention for our customers to have to worry or wait for a response. We’re sorry for the time it took to receive a response and understand having to purchase insurance on your order can be troublesome.

Posted 2 years ago

“My product has not arrived yet”

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Posted 2 years ago

“We never received our order”

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Posted 2 years ago

Thank you so much Kevin for taking the time to leave this review. We are sorry to hear that your order was held up and never received - that's definitely not the experience we want our customers to have. Would you be willing to reach out to our Support team at Support@Seedsman.com? We will happily look into this for you and see what can be done. Thank you and we hope to hear from you soon.

Posted 2 years ago

“cali critical mass and Runtz stoned Cowboy. the seeds did not germinate. the other seeds were small and white, some of them. many seeds did not germinate. also, my order number SSUK-00024882 has never reached me. for this reason, this year's shopping was a very bad experience.”

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Posted 2 years ago

Kaan, thank you for bringing this to our attention. We really appreciate you taking the time to leave us such a detailed review of your experience with your order! We are really sorry for the issues you had with the Cali Critical Mass and Runtz Stoned Cowboy seeds not germinating, as well as the seeds being small and white. It's also disappointing that your order number SSUK-00024882 never even reached you. We understand your frustrations and hope to make things right with you. Are you able to reach out to our Support team by emailing Support@seedsman.com? We will gladly look into this for you.

Posted 2 years ago

“Hello, I just placed an order, please make the shipping more discreet. My last 3 orders have not passed through customs. If this does not pass in the cargo you will send, I will not be able to shop from you again.”

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Posted 2 years ago

Thank you so much for taking the time to share your feedback, Gulseren. We are so sorry that you have had difficulty with your past three orders not passing through customs. Unfortunately, as we do ship using stealth packaging, we are not able to guarantee that customs in a restricted country intercept the order. Please reach out to our customer service team and we are happy to see what resolutions we may be able to offer. Kindly,

Posted 1 year ago

“My parcel has not arrived for 2 months even though I paid insured”

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Posted 2 years ago

Thank you for taking the time to provide your feedback, Savas. We are sincerely sorry to hear that your parcel has not arrived for 2 months even though you paid for the insured service. Can you email our team at Support@seedsman.com? We are happy to look into this for you and see what can be done. Kindly,

Posted 1 year ago

SEEDSMAN is rated 4.5 based on 13,132 reviews