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SEEDSMAN Reviews

4.5 Rating 13,132 Reviews
88 %
of reviewers recommend SEEDSMAN
4.5
Based on 13,132 reviews
Shipping & Delivery
Delivery Methods
Postal Service
Average Delivery Time
Within 5 Days
On-time Delivery
95%
Accurate And Undamaged Orders
97%
Customer Service
Communication Channels
Email, Live Chat, Telephone
Queries Resolved In
Under An Hour
Customer Service
4.4 out of 5
Returns & Refunds
Refunds Process
Difficult
Returns Process
Easy
Not happy at all with these seeds. Received auto-flower seeds when I ordered feminized seeds. Half of them did not germanate and had to deal with getting replacements that took weeks to get and then did not get replacements of what I ordered. Never again will I deal with this place.
Helpful Report
Posted 2 years ago
Thank you for taking the time to share your experience with us. We are deeply sorry and apologize for the inconvenience caused. We understand your frustration when some of our auto-flower seeds arrived despite your ordering feminized seeds. We are sorry for the delayed responses and replacements that did not reflect your order. If you could kindly reach out to us at support@seedsman.com we would be happy to take a closer look at what we can do to resolve this for you. Thanks.
Posted 2 years ago
I ordered 80$+ and the USPS tracking said it was delivered to my house when it wasn’t so when I contacted seedsman they told me to file a claim with the post office so I did. And I never herd back from USPS or seedsman. Smfh
Helpful Report
Posted 2 years ago
Thank you so much, Cody, for taking the time to let me know about your experience, I really appreciate it. I'm sorry for what happened - it sounds really frustrating. I can understand your dissatisfaction with both USPS and Seedsman regarding this unfortunate event. If you could please reach out again at support@seedsman.com we can look at getting this cleared up for you ASAP. Thanks.
Posted 2 years ago
7 out of 12 seeds popped and I’m not a new grower what is growing looks good but I wish it was 100%
Helpful Report
Posted 2 years ago
Thanks, James, for taking the time to provide feedback on your purchase. We’re sorry to hear that only 7 of your 12 seeds popped. We appreciate that what you have been able to grow looks good, although we would have liked to see it be 100% too. If you feel we can be of any help, please do not hesitate to reach out at support@seedsman.com and we can look at what we can do for you. Thanks again.
Posted 2 years ago
Coupon codes do not work, did not for me any way. Purchased anyway, good germination. Then the comedy show starts. Stay Away!
Helpful Report
Posted 2 years ago
Thank you for your feedback, Dave. I greatly appreciate that you took the time to share your experience with us. I am sorry to hear that coupon codes did not work for you; we will look into this issue and take any necessary steps to ensure this does not happen again. If you feel we can be of any help please do not hesitate to reach out at support@seedsman.com and we can have a closer look for you. Thanks.
Posted 2 years ago
Seeds did not germinate.used a popular technique using paper towels.
Helpful Report
Posted 2 years ago
Thank you so much for taking the time to provide feedback, Thomas. I'm sorry that your seeds did not germinate when you used the popular technique with paper towels. It's really appreciated that you let us know about your experience so we can try to improve things. If you could kindly reach out to us at support@seedsman.com, we can look at getting this resolved for you ASAP. Thanks again.
Posted 2 years ago
100% FAIL rate with every seed in my last order! Sad since I've never had that happen before. When I contacted about the gaurentee, I was told to take and send a picture or the failed seeds which were already in the garbage. Found a better seller.
Helpful Report
Posted 2 years ago
Thank you for providing us with your honest review of your experience with us. We apologize for the outcome of your last order. We appreciate you taking the time to provide feedback on what happened, and we would like to know more about your experience and how we can improve our process. Is there anything in particular that we can look into to make sure that this does not happen in the future? We would really appreciate any pointers that you can provide us. Thank you again for making us aware of your dissatisfaction.
Posted 2 years ago
Never got my seeds. it’s been months
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Posted 2 years ago
Had many seeds not sprout from first order (march 29th) and I am STILL waiting on replacements (June 7). I have had a terrible experience overall. Order #SSUSA-00047015 originally, #SSUSA-00077803 is the one supposed to replace the seeds but it never showed
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Posted 2 years ago
Not one seed out of 6 came up
Helpful Report
Posted 2 years ago
Thanks so much for your review, Daniel! We really appreciate you taking the time to let us know about your experience. We're very sorry to hear that not one out of six of the seeds you got came up. Can you please tell us a bit more about what happened? Please don't hesitate to drop us an email at support@seedsman.com and we can look into resolving this for you. Thanks again.
Posted 2 years ago
Paid but never received the order.
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Posted 2 years ago
Je suis très déçu de seedsman j'ai commandé une box mystère à 50 € dans laquelle il devait y avoir 500 € de graines il n'y avait pas le compte de plus j'ai reçu une vingtaine de graines de CBD alors que je ne fais pas de CBD du tout et ce n'était pas mentionné dans l'offre je me trouve dans un sentiment d'être arnaqué j'en ai parlé à plusieurs personnes sur des groupes Facebook ils sont comme moi de plus j'ai essayé de contacter le service client aucune réponse
Helpful Report
Posted 2 years ago
Thank you so much for your feedback, Mehdi. We regret to hear what happened and are truly sorry about the negative experience you had with us. It sounds like you were not happy with the selection in your Mystery Box and with receiving several seeds of CBD, even though it was not mentioned in the offer. We are open to any ideas you may have on how we can make things better. Please do not hesitate to reach out to us at support@seedsman.com and we can look into how we can resolve this for you.
Posted 2 years ago
Got a “mystery box” full of cbd seeds which i have 0 interest in
Helpful Report
Posted 2 years ago
Thank you very much for your feedback. I truly appreciate you taking the time to let us know about your experience. I am so sorry to hear that the mystery box you received was full of CBD seeds which you had no interest in. We would love to understand how we can make things better for you, so could you please let us know what would have made this experience better for you?
Posted 2 years ago
the sees did not root
Helpful Report
Posted 2 years ago
Thank you so much for taking the time to let us know about your experience. We really appreciate the feedback. Please do not hesitate to reach out to our customer support team at support@seedsman.com and we can look into what we can do to resolve your situation. Thanks again.
Posted 2 years ago
NEVER RECEIVED ORDER. YOU SAID YOU WERE SENDING AGAIN AND STILL HAVEN'T RECEIVED. PAID EXYRA FOR INSURANCE TOO.
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Posted 2 years ago
My seeds didn’t germinate properly.
Helpful Report
Posted 2 years ago
Thank you so much for your feedback, Dennis! We really appreciate the time you took to let us know about your experience. We are sorry to hear that your seeds didn't germinate properly. It would be really helpful if you could tell us more about what went wrong so please do not hesitate to reach out to our support team at support@seedsman.com and we can look into resolving this for you. Thank you again for your valuable feedback.
Posted 2 years ago
I waited a long time before I got my order. Not one of my girl scout cookies auto sprouted. Three of five of my blue dream did not sprout. I tried my best to contact someone but the website is just terrible and impossible to navigate as it always sends you back to the home screen. Also since when do I have to scroll to the bottom of the list of countries 5x in 30 seconds just to get no where? I would not recomend buying from here and I plan to spread the word. Thanks for a giant hassle seedsman..
Helpful Report
Posted 2 years ago
Hey Philip, We appreciate you taking the time to share your experience with us. We’re sorry to hear that your order took a long time to arrive and that the website was difficult to navigate. We value the feedback you have given us and take it into consideration when making improvements. We hope you give us another chance in the future. We would really appreciate it if you could tell us how we can make things better for you in the future. Your feedback and suggestions are extremely valuable to us. Please do reach out to us at support@seedsman.com if you feel we can be of any help. Thank you again for taking the time to share your opinion.
Posted 2 years ago
Bought (3)Bruce Banner Auto's. One seed took 11 days to germinate, other two seeds within 2-3 days. Germinated in wet papertowel in tupperware container @ 70°F. My problem is the shells never came off the seedlings After a few days i tried to assist but no luck. I wasnt able to get them apart hence no Bruce Banner Auto this season Ive never encountered this before Needless to say Im dissapointed Do you have any recommendations or solutions to my problem? Regards Martin Dempaey On Mon, May 29, 2023, 05:03 Seedsman wrote:
Helpful Report
Posted 2 years ago
Dear Martin, Thank you very much for taking the time to leave a review. We are sorry to hear that you encountered this problem with your Bruce Banner Auto seeds. We appreciate you for noting the difference in your germination times and for attempting to resolve the issue. We would like to make things right in this situation and we are hoping to hear what our team can do to resolve your issue. Please do reach out to us at support@seedsman.com and we can look into what we can do to make this right for you. Once again, thank you for your time. We value your feedback and apologize for the disappointment. Sincerely, Seedsman Team
Posted 2 years ago
I ordered a pack of 10 seeds. When I got them all were small and greenish and did not germinate. I also got 3 promo packs of seeds for free and most of them were small and greenish also. Only 1 of those packs germinated. Over 75% we're bad seeds. I don't think I will order anything from Seedsman again.
Helpful Report
Posted 2 years ago
Thank you so much for letting us know about your experience with us, Aaron. We are very sorry that the seeds you ordered did not germinate and that the majority of the promo packs were also bad. We would humbly request you to please tell us how we can make things better so that other people do not face a similar experience. Please do reach out to us at support@seedsman.com and we can look into what we can do to resolve this for you. Thanks again.
Posted 2 years ago
So far, I've tried approximately 14 seeds with zero sprouts. Not very impressed.
Helpful Report
Posted 2 years ago
Thank you so much for taking the time to let us know about your experience. We are very sorry that none of your 14 seeds sprouted. We really appreciate your feedback and we want to improve your experience. Can you tell us a bit more about what happened? Please do reach out to us at support@seedsman.com and we can look into what we can do to resolve this for you. Thanks again.
Posted 2 years ago
I'm cultivating since many years, germinating in rockwool, using a heating matt and distilled water. I always had great results ... until my experience with Seedsman. Out of 6 seeds only 1 germinated! It never happened before with other suppliers. Either the seeds are very old, or have been stored in bad conditions. On top of this it took 3 weeks for the delivery, since the transport company couldn't find my package. Very disappointing! It was my first and last order with Seedsman. Flo
Helpful Report
Posted 2 years ago
Thank you so much, Florian, for taking the time to review your experience with us. We appreciate your feedback and are so sorry for the problems you encountered. We take these reviews seriously and are determined to learn from this experience and make sure it doesn't happen again. We understand how precious your time is, and we've failed to deliver on it. Please allow us to make it up to you. We would like to get more information and learn more about what you have done in the past that worked so well and how we can make it even better. Would you be willing to talk more about your experience? We want to make things right.
Posted 2 years ago
SEEDSMAN is rated 4.5 based on 13,132 reviews