Name: SEEDSMAN
Address: The Granary, Unit 2, Great Barrington, Burford, Oxfordshire
Rating: 4.52

“Placed my first order on July 25 with them. As of July 27 the order shows 'dispatched' but the USPS tracking shows that the tracking number was created but has not changed status. It's now August 13, I've sent emails with no reply, if you call the number says "we won't check messages". No seeds, no replies. Kinda harsh, man.”

Helpful Report

Posted 2 years ago

Thank you for providing your feedback! If possible are you able to email your order details to Support@seedsman.zendesk.com? We will be happy to take a closer look at this for you and see what resolutions can be made. Also, our phones were temporarily disabled due to the influx of tickets to best serve and respond to all open tickets. This message stated that we are not accepting calls at the moment and to email us your order details so that we can assist you. There was not ever a message saying we won't check messages at all. Kindly,

Posted 2 years ago

“Still have not received my order! This is the second time this has happened.”

Helpful Report

Posted 2 years ago

Thank you for providing your feedback! If possible are you able to email your order details to Support@seedsman.zendesk.com? We will be happy to take a closer look at this for you and see what resolutions can be made. Kindly,

Posted 2 years ago

“ordered almost 300 bucks worth of beans...3 weeks still no beans...2 emails and tried the seedsman phone which is out of order and no return emails and tracking doesnt work...I am hoping for a miracle i guess at this point..super bummed ....I loved past products from SM so hoping they are just busy and running behind.”

Helpful Report

Posted 2 years ago

Hello Brian, Thank you for providing your feedback! If possible are you able to email your order details to Support@seedsman.zendesk.com? We will be happy to take a closer look at this for you and see what resolutions can be made. Please note that we are receiving quite an influx of support tickets and are diligently answering all ticket inquiries on a first-come first-serve basis. Kindly,

Posted 2 years ago

“Seeds were no good. Only one seed sprouted out of seven”

Helpful Report

Posted 2 years ago

Thank you for providing your feedback! If possible are you able to email your order details to Support@seedsman.zendesk.com? We will be happy to take a closer look at this for you and see what resolutions can be made. Kindly,

Posted 2 years ago

“i have been waiting almost 2 months for my order and they still havent sent it out as of right now i will never recommend this company until they correct their mistakes”

Helpful Report

Posted 2 years ago

Thank you for providing your feedback! If possible are you able to email your order details to Support@seedsman.zendesk.com? We will be happy to take a closer look at this for you and see what resolutions can be made. Kindly,

Posted 2 years ago

“Not a good experience this time. I've been ordering for yrs now and I guess it's bound to happen. After waiting over a month without any update on my order I put a ticket in and lo and behold 3 or 4 days later the app is updated to shows my order had been delivered at my mailbox I still didn't get my order something happened along the way and I guess I am basically just going to have to take a loss.”

Helpful Report

Posted 2 years ago

Hello Jeremy, Thank you for providing your feedback! If possible are you able to email your order details to Support@seedsman.zendesk.com? We will be happy to take a closer look at this for you and see what resolutions can be made. Kindly,

Posted 2 years ago

“Have not received 😢 seeds”

Helpful Report

Posted 2 years ago

Hello Gerard, Thank you for providing your feedback! If possible are you able to email your order details to Support@seedsman.zendesk.com? We will be happy to take a closer look at this for you and see what resolutions can be made. Kindly,

Posted 2 years ago

“I made a purchase on 7/15/23 and today is 8/11/23 and still NOTHING.The season is almost over now.”

Helpful Report

Posted 2 years ago

Hello David, Thank you for providing your feedback! If possible are you able to email your order details to Support@seedsman.zendesk.com? We will be happy to take a closer look at this for you and see what resolutions can be made. Kindly,

Posted 2 years ago

“I am still missing a order, been trying to reach out thru email but no respond, I have ordered seeds from the past, never been this bad, no confirmation email was sent, no tracking number.”

Helpful Report

Posted 2 years ago

Hello Randy, Thank you for providing your feedback! If possible are you able to email your order details to Support@seedsman.zendesk.com? We will be happy to take a closer look at this for you and see what resolutions can be made. Please note all tickets are answered on a first come first serve basis. We apologize for any delay in your ticket reply due to influx of tickets. Kindly,

Posted 2 years ago

“The seeds are very small...took a week to germinate and only a tiny root popped out of one , the other one never popped at all.. I planted the one with the root 3 days ago and am hoping for the best.”

Helpful Report

Posted 2 years ago

Hello Sherri, Thank you for providing your feedback! If possible are you able to email your order details to Support@seedsman.zendesk.com? We will be happy to take a closer look at this for you and see what resolutions can be made. Kindly,

Posted 2 years ago

“Never received parcel Very disappointed”

Helpful Report

Posted 2 years ago

Hello Michael, Thank you for providing your feedback! If possible are you able to email your order details to Support@seedsman.zendesk.com? We will be happy to take a closer look at this for you and see what resolutions can be made. Kindly,

Posted 2 years ago

“A lot of choices to choose from. Return time on order was good. But all seeds did not make plants. Only 3 out of 20 seeds germinated”

Helpful Report

Posted 2 years ago

Thank you so much for your review of SEEDSMAN, Lewis! We really appreciate you taking the time to let us know about your experience and we're sorry to hear that only 3 of the 20 seeds you purchased germinated. We do offer germination coverage if you can email our Support team at support@seedsman.zendesk.com with your order details. Kindly,

Posted 2 years ago

“Half of my seeds didn’t even start.”

Helpful Report

Posted 2 years ago

Hello, Thanks for providing feedback on your recent purchase with us. If possible, are you able to email our Customer Support team at support@seedsman.zendesk.com with your germination details? We are happy to investigate this for you and see what coverage may be qualified on your recent purchase. Kindly,

Posted 2 years ago

“I have yet to receive my order....very disappointed on the wait......so if you asking me to rate something that I have not received or looks like another 3 weeks. It will be a 1 out of 10.....Had to order from a different seed bank and got my seeds with in 1 and a half weeks. Still waiting on your package to arrive.”

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Posted 2 years ago

“Everything went good received order on time. Purchased a Royal Queen Green Gelato automatic x3 plus others. The Gelato were the worst looking seeds I’ve ever seen. Very small and just looked like garbage. Looked poor after germination, barely had tails. Planted them anyway. Waste of time and money.”

Helpful Report

Posted 2 years ago

Thank you so much for taking the time to let us know about your experience. We apologize for the confusion and poor quality of the Royal Queen Green Gelato Automatic x3 starter pack you purchased. We understand how disappointing it is to spend money and time on a product that wasn't up to your standards. We have sent you a private message an hope we can get this resolved for you ASAP. We look forward to hearing from you.

Posted 2 years ago

“I think its funny Im receiving a review on an item I ordered almost 3 weeks ago and never received. 3 weeks of “with packing Team” What a joke. I will be looking to take my business elsewhere in the future. Shame on u Seedsman. I have been loyal to you for years. My order before that U took my money and then a week later U said I didn’t have my product. We take my money then? Bye Seedsman…”

Helpful Report

Posted 2 years ago

Thanks for the honest feedback, Levi. We truly apologise for any inconvenience this may have caused you. We have sent you a private message and look forward to getting your issues resolved as soon as we can. We look forward to hearing back from you.

Posted 2 years ago

“Seems like all your seeds stink . I try over and over just to be let down again and again .”

Helpful Report

Posted 2 years ago

Thank you for sharing your experiences with us. We apologize for the issues you've encountered with all of your seeds. We understand how frustrating it must be to have that happen again and again. We would really appreciate it if you could share any other details or feedback with us at support@seedsman.com so that we can look at making things right for you. We hope to hear from you soon - thanks again.

Posted 2 years ago

“Unable to add to basket”

Helpful Report

Posted 2 years ago

Thank you for taking the time to give us your feedback. We really appreciate hearing from our customers and value their opinion. We are sorry for the issues you experienced with not being able to add items to your basket - if you would kindly reach out to us at support@seedsman.com, we would be happy to help you resolve this. We look forward to hearing from you!

Posted 2 years ago

“App and web would not let us buy. It would take it out of cart or would not let us put in cart and made us log back in.. Got too complicate/ frustrated we moved on at this time...”

Helpful Report

Posted 2 years ago

Thank you so much for bringing this to our attention. We are sorry to hear that you had difficulty making a purchase, as our app and web page wouldn't let you buy. It is very frustrating when you are unable to finish a transaction. We would like to make it better for you and apologize for the inconvenience. We hope you can give us another chance to provide you with our top-notch products. Thanks again for the feedback.

Posted 2 years ago

“I ordered 5 girl scout cookies I received a package of 8 seeds of which none germinated, I have texted you three times and no one has got back to me”

Helpful Report

Posted 2 years ago

Thanks for bringing this to our attention, William. We have sent you a private message and hope to get these replaced for you ASAP. We look forward to hearing from you. Regards, Seedsman Team

Posted 2 years ago

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 94%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.4 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

SEEDSMAN Reviews