SEEDSMAN Reviews

Name: SEEDSMAN
Address: The Granary, Unit 2, Great Barrington, Burford, Oxfordshire
Rating: 4.52

4.5 Rating 13,973 Reviews

88 %

of reviewers recommend SEEDSMAN

4.5

Based on 13,973 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 94%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.4 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

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SEEDSMAN 5 star review on 20th September 2025

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SEEDSMAN 5 star review on 19th September 2025

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Glenn Meade

SEEDSMAN 5 star review on 18th September 2025

Christopher Rognstad

6463

Anonymous

Anonymous // 01/01/2019

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“Only 1 out of the 4 seeds germinated! So far the only thing I’ve heard from Customer service is a terse statement that they receive many fraudulent claims. Not a cozy feeling from this company.”

Helpful Report

Posted 2 years ago

Thank you so much for taking the time to share your experience. We appreciate you bringing this to our attention. We are sorry to hear that only 1 out of your 4 seeds germinated - that must have been really frustrating. We take our customer service seriously and we strive to provide excellent support so apologize if this was not the case with you. We would love to discuss this issue further to see how we can make things better for you, so if you could reach out to us again at support@seedsman.com we would be happy to have another look at getting this resolved for you. Thanks again for your honesty and we hope to hear from you soon!

Posted 2 years ago

“Purchase and delivery was as it should be. However, seeds did not germinate. Therefore, very disappointed. Done, James Barrett”

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Posted 2 years ago

Thank you so much for taking the time to provide us with your feedback, James. We really appreciate you giving the the time to let us know about your experience. We are sorry to hear that the seeds did not germinate and that you were very disappointed - that is not what we want to hear from our customers. If you would kindly reach out to our support team at support@seedsman.com, and tell us more about what happened, we can look at getting these replaced for you. Thanks again for the honesty and we look forward to hearing from you soon.

Posted 2 years ago

“I never received my seeds I got a hold of you folks and they wanted me to do something done at the post office I shouldn't have to do anything I should have got my seeds and never got them very very disappointed”

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Posted 2 years ago

“27 days and still very small”

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Posted 2 years ago

Thank you for taking the time to give us your feedback, Alfredo! We truly value your opinion and are sorry to hear that your plants have not performed well. We apologize for any inconvenience this caused and want you to know that we are committed to providing a quality experience to all our customers. If you could reach out to us we would be happy to take a look at getting this resolved for you. Thank you again for your feedback and we look forward to hearing from you!

Posted 2 years ago

“I ordered on 4/20 /2023, but somehow my full address wasn't put down . didn't receive order and didn't realize that the full address wasn't correct. till I didn't receive them. I contacted the USPS they said if the full address was not on there, they would ship it back. I contacted support (Ruth) she told me when they arrived back they would reship it; I had insurance on the order and I made sure the address is correct now, sorry for all the confusion. I sure am waiting for my new seeds. the first order I placed #SSUSA-00060887 .Sincerely Steve Kuechenmeister”

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Posted 2 years ago

“2 out of 5 feminized seeds germinated and this isn’t my first rodeo, this is the first time I’ve had this happen through seedman”

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Posted 2 years ago

Hi Noah, We're so sorry to hear that you had some issues with germination. If you could kindly reach out to us at support@seedsman.com, we would be happy to look at getting this resolved for you. Thanks for the feedback and we look forward to hearing from you!

Posted 2 years ago

“Been ordering seeds for 3 years the last three seeds Cali critical mass one didn't pop it was the tiniest seeds every seeds I get there's some type of mutant problem too tiny wrinkly leaves leaves that are not fully developed seems like seeds been a problem with genetics and not fully together so pretty much not happy with seedmans seeds at all plus trying to get a free seed cuz one didn't pop that's taken 2 months now the season's over I got screwed they don't want to help you with the guarantee it's been 2 months and they haven't even helped me”

Helpful Report

Posted 2 years ago

Dear Robert, Thank you so much for taking the time to let us know about your experience. We genuinely appreciate your feedback and we’re very sorry to hear that the last 3 seeds you ordered didn't meet your expectations. It sounds like you have run into some issues with the genetics and full development of the seeds. We would truly like to hear more about this experience and how we can set things right, so please don't hesitate to reach out to us again at support@seedsman.com and we can get this resolved for you ASAP. Thank you again for being patient and giving us this opportunity to learn how to improve our services. Sincerely, Seedsman Team

Posted 2 years ago

“Not worth the effort”

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Posted 2 years ago

Thank you so much, Philip, for taking the time to give us your feedback. We truly appreciate your honest opinion and are sorry to hear it's been a bit of a discouraging experience. We are sorry about the extra effort required and apologise for any frustration it has caused. Would you mind sharing more specifics about how we could be more time-efficient for you? What do you think could improve the overall user experience? We would love to get your detailed feedback to help us make things better. Thanks again.

Posted 2 years ago

“I referred my friend to purchase seeds from Seedsman. None of them germinated. Tried to reach customer service but got stuck in their automated chatbots and was never able to reach a real person. I would never purchase from them again. Additionally when I tried to respond with my order information to get a refund, there is no way to reply. This is all bait and switch.”

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Posted 2 years ago

“Ordering was fine shipped quick enough my issue is bought 10 northern light autos 6 either didn't germinate or died with in a day.. bought a 5 pack of the church 3 failed to germinate. So in short less than 50 percent . Won't be ordering again”

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Posted 2 years ago

Thank you so much for your feedback, Timothy. We are sorry to hear about your poor experience and for the issues you faced when germinating the seeds. Your thoughts are incredibly valuable to us, and we are sorry for the inconvenience it has caused. If you could kindly reach out to us at support@seedsman.com we would be happy to take a look at replacing these seeds for you. Thanks again for the feedback and we look forward to hearing from you.

Posted 2 years ago

“Did not receive my order said it was shipped and returned to you. Then u wanted more money to ship again but it was not my fault. No item received difficulty getting in touch with anyone on telephone”

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Posted 2 years ago

“Did not get my original order. Your website stated it was in stock. It took over 10 days for seedsman to contact me. After I was emailed I changed my order. That same day I emailed seedsman to say I changed my mind and wanted a different cultivar. Seedsman contacted me the next day stated my new order had already shipped. I spent 100 u.s. dollars on genetics I originally did not want. Do a better job of updating your website of availability. After that I researched and found an American company NASC that had great genetics and fast shipping. Your loss is their gain”

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Posted 2 years ago

Hi Ramon, Thank you so much for taking the time to share your feedback with us. We really appreciate it and are sorry to hear that you had a less-than-satisfactory experience. It's definitely not what we want for our customers and we're sorry we weren't able to meet your expectations. We are constantly working on keeping our website up to date with availability but we apologise that this was an issue for you as well as us not being able to contact you about your order in a timely manner. We'll do our best to ensure such a situation does not arise in the future. We are always here to answer questions and help out wherever we can do please do not hesitate to reach out at any time. Again, thank you for taking the time to provide us with your feedback and we hope you can allow us to redeem ourselves in the future. Regards, Seedsman Team.

Posted 2 years ago

“last two orders got one plant so I am trying some one else”

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Posted 2 years ago

Thank you for taking the time to let us know about your experience, George. We are sorry to hear that out of your last two orders, you only got one plant. We'd love to make it up to you and make sure your next order comes as expected. If you could kindly reach out to us at support@seedsman.com we can look at getting this resolved for you ASAP. Thanks again.

Posted 2 years ago

“7 OF THE 15 SEEDS DID NOT GERMINATE AND YOU HAVE NOT REPLIED TO MY EMAIL ASKING FOR REPLACEMANTS.”

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Posted 2 years ago

“Very bad no seeds germinated and terrible customer service your company sucks”

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Posted 2 years ago

Thank you for your feedback, DeLane. We are sorry to hear that none of the seeds germinated and that you had a poor customer service experience. We value our customers and want to make sure that everyone has the best possible experience, so if you could kindly reach out a support@seedsman.com, we can look at getting this resolved for you ASAP. Thanks again.

Posted 2 years ago

“None of my seeds grew any taller than 3inches. And died.”

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Posted 2 years ago

Thank you so much for taking the time to let us know about your experience, Theresa. We really appreciate the feedback. We are so sorry to hear that none of your seeds grew more than 3 inches and died. If you could kindly reach out to us at support@seedsman.com we can look at getting this resolved for you ASAP. Thanks

Posted 2 years ago

“Not happy at all with these seeds. Received auto-flower seeds when I ordered feminized seeds. Half of them did not germanate and had to deal with getting replacements that took weeks to get and then did not get replacements of what I ordered. Never again will I deal with this place.”

Helpful Report

Posted 2 years ago

Thank you for taking the time to share your experience with us. We are deeply sorry and apologize for the inconvenience caused. We understand your frustration when some of our auto-flower seeds arrived despite your ordering feminized seeds. We are sorry for the delayed responses and replacements that did not reflect your order. If you could kindly reach out to us at support@seedsman.com we would be happy to take a closer look at what we can do to resolve this for you. Thanks.

Posted 2 years ago

“I ordered 80$+ and the USPS tracking said it was delivered to my house when it wasn’t so when I contacted seedsman they told me to file a claim with the post office so I did. And I never herd back from USPS or seedsman. Smfh”

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Posted 2 years ago

Thank you so much, Cody, for taking the time to let me know about your experience, I really appreciate it. I'm sorry for what happened - it sounds really frustrating. I can understand your dissatisfaction with both USPS and Seedsman regarding this unfortunate event. If you could please reach out again at support@seedsman.com we can look at getting this cleared up for you ASAP. Thanks.

Posted 2 years ago

“7 out of 12 seeds popped and I’m not a new grower what is growing looks good but I wish it was 100%”

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Posted 2 years ago

Thanks, James, for taking the time to provide feedback on your purchase. We’re sorry to hear that only 7 of your 12 seeds popped. We appreciate that what you have been able to grow looks good, although we would have liked to see it be 100% too. If you feel we can be of any help, please do not hesitate to reach out at support@seedsman.com and we can look at what we can do for you. Thanks again.

Posted 2 years ago

“Coupon codes do not work, did not for me any way. Purchased anyway, good germination. Then the comedy show starts. Stay Away!”

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Posted 2 years ago

Thank you for your feedback, Dave. I greatly appreciate that you took the time to share your experience with us. I am sorry to hear that coupon codes did not work for you; we will look into this issue and take any necessary steps to ensure this does not happen again. If you feel we can be of any help please do not hesitate to reach out at support@seedsman.com and we can have a closer look for you. Thanks.

Posted 2 years ago

SEEDSMAN is rated 4.5 based on 13,973 reviews