Name: SEEDSMAN
Address: The Granary, Unit 2, Great Barrington, Burford, Oxfordshire
Rating: 4.52

“When there is something wrong with your order. There customer service consists of a computer. It take forever for them to even address the problem.”

Helpful Report

Posted 1 year ago

Thanks for your review. We do test seeds from all the batches of seeds that we sell - and only release for sale seeds that test over 95% germination - we are therefore very confident with the quality of the seeds that we sell. We also hold our suppliers to the same high standards. This said these are live products and competencies & environments vary so we try to help customers if they have issues. Please reach out to our customer service team to see what they can do to help, and check on our blog for our recommended germination techniques. Best Seedsman

Posted 1 year ago

“The site and ordering process was very easy but customer service and standards is horrible recently received a 3pk of cup winning seeds that when I received was tiny and didn’t look great but still tried 2 was duds never sprouted or grew so 1 survived after doing everything by the book but still looks sickly!! Contacted Customer Service with all pictures and info to get a response unacceptable saying they will not replace or refund but enjoy 5% off next order !!! ARE YOU SERIOUS!!! DEFINITELY NEED TO DO BETTER !! CONTACTED BACK WITH NO RESPONSE BUT WANT FEEDBACK!!”

Helpful Report

Posted 1 year ago

Thanks for your review. We do test seeds from all the batches of seeds that we sell - and only release for sale seeds that test over 95% germination - we are therefore very confident with the quality of the seeds that we sell. We also hold our suppliers to the same high standards. This said these are live products and competencies & environments vary so we try to help customers if they have issues. Please reach out to our customer service team to see what they can do to help, and check on our blog for our recommended germination techniques. Best Seedsman

Posted 1 year ago

“I'm only giving a bad rating now because it is taking forever for these to sprout”

Helpful Report

Posted 1 year ago

Thanks for your review. We do test seeds from all the batches of seeds that we sell - and only release for sale seeds that test over 95% germination - we are therefore very confident with the quality of the seeds that we sell. We also hold our suppliers to the same high standards. This said these are live products and competencies & environments vary so we try to help customers if they have issues. Please reach out to our customer service team to see what they can do to help, and check on our blog for our recommended germination techniques. Best Seedsman

Posted 1 year ago

“I tried to make a purchase but it was declined so I went elsewhere. Now you inform me that the transaction was successful costing me money I didn't budget for,add to that the item hasn't even been delivered yet!”

Helpful Report

Posted 1 year ago

Many thanks for your review. I have escalated it to our head of customer service who will get back to you shortly. We are sorry for any problems and will do our best to resolve as easily as possible. Best Seedsman

Posted 1 year ago

“The 3 seeds i ordered never Sprouted. That was 45 dollars down the drain. What a hugh disapointed.”

Helpful Report

Posted 1 year ago

Thanks for your review. We do test seeds from all the batches of seeds that we sell - and only release for sale seeds that test over 95% germination - we are therefore very confident with the quality of the seeds that we sell. We also hold our suppliers to the same high standards. This said these are live products and competencies & environments vary so we try to help customers if they have issues. Please reach out to our customer service team to see what they can do to help, and check on our blog for our recommended germination techniques. Best Seedsman

Posted 1 year ago

“Beware of this place and their claim I personally ordered a order for a small amount and thank god I did because I got burned they say delivered and never got anything and it cost 125.00 to find that out .. contacted them and got no where please be cautious and don’t believe their claim!!”

Helpful Report

Posted 1 year ago

Thank you for your review. I am escalating it to our head of customer service who will get back to you as soon as possible. We are not a scam company as you can see from our reviews. We have been selling seeds for the last 22 years. We will find your order or resend another one. Best Seedsman

Posted 1 year ago

“I received 5 gorilla candy and 3 free og rush. They have been between 2 moist paper towels for 2 weeks. Not one single sprout!!! I've found seeds in my flower that sprouted almost immediately!! EXTREMELY UNHAPPY WITH YOUR PRODUCT! Will be sure to share my experience if asked!!”

Helpful Report

Posted 1 year ago

Thanks for your review. We do test seeds from all the batches of seeds that we sell - and only release for sale seeds that test over 95% germination - we are therefore very confident with the quality of the seeds that we sell. We also hold our suppliers to the same high standards. This said these are live products and competencies & environments vary so we try to help customers if they have issues. Please reach out to our customer service team to see what they can do to help, and check on our blog for our recommended germination techniques. Best Seedsman

Posted 1 year ago

“Seeds have not showed up yet”

Helpful Report

Posted 1 year ago

Many thanks for this review. i have escalated it to our head of customer service who will be in touch shortly. Regards Seedsman

Posted 1 year ago

“Only one seed is growing. None of the rest have”

Helpful Report

Posted 1 year ago

Thanks for your review. We do test seeds from all the batches of seeds that we sell - and only release for sale seeds that test over 95% germination - we are therefore very confident with the quality of the seeds that we sell. We also hold our suppliers to the same high standards. This said these are live products and competencies & environments vary so we try to help customers if they have issues. Please reach out to our customer service team to see what they can do to help, and check on our blog for our recommended germination techniques. Best Seedsman

Posted 1 year ago

“I ordered 3 feminized skunk no 1 seeds .only two seeds germinated the other two were males.very disappointed”

Helpful Report

Posted 1 year ago

“None of the seed i paid for were alll bad seed”

Helpful Report

Posted 1 year ago

Thanks for your review. We do test seeds from all the batches of seeds that we sell - and only release for sale seeds that test over 95% germination - we are therefore very confident with the quality of the seeds that we sell. We also hold our suppliers to the same high standards. This said these are live products and competencies & environments vary so we try to help customers if they have issues. Please reach out to our customer service team to see what they can do to help, and check on our blog for our recommended germination techniques. Best Seedsman

Posted 1 year ago

“Order was confirmed be Seedsman on April 25. It is now May 19. Still not sent.”

Helpful Report

Posted 1 year ago

Thank you for your review. I am forwarding this to our head of customer service who will get back to you at his first opportunity. We will get this sorted with you. Best Seedsman

Posted 1 year ago

“Your web site doesn't work. Every time I try to bring up my profile to get my last 2 order numbers it says Opps this page won't load..................”

Helpful Report

Posted 1 year ago

Hey - many thanks for your review. I am going to mail you directly to try and sort this. Regards Seedsman

Posted 1 year ago

“My order was sent back to seedman on may 6. I have been triing contact seedman every since then to have my package resent to me with no results. I am unable to talk to a person, I only got a bot.When I do get a reply, if I get a reply it is no help.”

Helpful Report

Posted 1 year ago

Thank you for your review. I am escalating this ticket to our head of customer service who will get back to you very soon. Best Regards Seedsman

Posted 1 year ago

“I never received the package”

Helpful Report

Posted 1 year ago

Thank you for your review. You should of course receive your order. I am escalating this to our customer service team so they can help you find out what's going on. Best Seedsman

Posted 1 year ago

“I paid almost $60 for just two seeds, waited two weeks for delivery and both seeds didn’t sprout. Huge disappointment. I’ll buy a better brand next time”

Helpful Report

Posted 1 year ago

Thanks for your review. We do test seeds from all the batches of seeds that we sell - and only release for sale seeds that test over 95% germination - we are therefore very confident with the quality of the seeds that we sell. We also hold our suppliers to the same high standards. This said these are live products and competencies & environments vary so we try to help customers if they have issues. Please reach out to our customer service team to see what they can do to help, and check on our blog for our recommended germination techniques. Best Seedsman

Posted 1 year ago

“3-5 days shipping means they create a usps ticket on day 5. But worse only 1 seed germinated, everyone wants to say it was me. I have been doing this for 50 years, yes 50. And have never had such a terrible experience. I had been buying from Attitude seeds for 15 years and they have also gone down hill. I guess i will go with the seed sites that NYS recommends.”

Helpful Report

Posted 1 year ago

Thanks for your review. We do test seeds from all the batches of seeds that we sell - and only release for sale seeds that test over 95% germination - we are therefore very confident with the quality of the seeds that we sell. We also hold our suppliers to the same high standards. This said these are live products and competencies & environments vary so we try to help customers if they have issues. Please reach out to our customer service team to see what they can do to help, and check on our blog for our recommended germination techniques. Best Seedsman

Posted 1 year ago

“Took over a week just to package my order. Ordered 3 the BOGOF packs, supposed to been 5+5 instead got 5+1. Emailed customer service over a week ago and still hasn’t made it right. First and last time I will purchase from seedsman.”

Helpful Report

Posted 1 year ago

“Didn't get what I ordered. My invoice/order summary included this pack and was one of the main reasons I ordered. They refuse to help or take responsibility for their mistake.”

Helpful Report

Posted 1 year ago

“Order arrived safely germinated as usual with other seed's not one of your seed's germinated. All the other seed's germinated are growing already and I've given up on the ones I got from you guys. Pretty miffed off to be honest”

Helpful Report

Posted 1 year ago

Thanks for your review. We do test seeds from all the batches of seeds that we sell - and only release for sale seeds that test over 95% germination - we are therefore very confident with the quality of the seeds that we sell. We also hold our suppliers to the same high standards. This said these are live products and competencies & environments vary so we try to help customers if they have issues. Please reach out to our customer service team to see what they can do to help, and check on our blog for our recommended germination techniques. Best Seedsman

Posted 1 year ago

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 94%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.4 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

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