sendvalu Reviews

Name: sendvalu
Address: AWS Malta Ltd. c/o Sendvalu, no. 8 The Westin Dragonara Resort, Dragonara Road, St. Julians STJ3143 Malta VAT no. MT21789534, AWS Malta Ltd. c/o Sendvalu, no. 8 The Westin Dragonara Resort, Dragonara Road, St. Julians STJ3143 Malta VAT no. MT21789534, St. Julian's
Rating: 4.63

4.6 Rating 5,217 Reviews

92 %

of reviewers recommend sendvalu

Company Reviews

Metrics

4.6

Based on 5,217 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Next Day
On-time Delivery	98%
Customer Service
Communication Channels	Email, Live Chat
Queries Resolved In	2 - 3 Hours

sendvalu 5 star review on 28th September 2023

Anonymous

Anonymous // 01/01/2019

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“Amezing.. so happy to found this way.. but my first transaction was cancelled and i didn't get my money back yet... But i hope you will solve as soon as possible.... thank you very much sendvalu 👌”

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Posted 6 years ago

Thanks for the friendly review, Suleman. Once a transaction is cancelled, sendvalu charge the money back to your card immediately but your bank needs 5 to 7 business days to reflect it in your balance. If after this period, you still do not see the amount credited back to your account, please contact your bank.

Posted 6 years ago

“Sendvalu has very poor customer service. Poor response to emails. Took almost four days to complete a transaction. Lost $150 as receipient did not receive the money. No reply or follow up my Sendvalu. I would never recommend this money transfer service. No customer service at all. I am out $150.00 and no follow up from Sendvalu. This is why I am leaving such a negative review. Deal with Sendvalu at your own risk! Do not expect any support from them!”

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Posted 6 years ago

Thanks for taking the time to give us your feedback. We checked your account and responded to your email. Your transaction has been marked PAID since June 14th. We also requested for a copy of your receiver's recent mobile wallet statement. This is required when we report non-receipt claim to our distributor. Please check your inbox and respond to our request.

Posted 6 years ago

“Today was very efficient Thanks”

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Posted 6 years ago

Thanks for your friendly review, Edgar.

Posted 6 years ago

“zuverlässig, sicher, komfortabel, rasend schnell, nur gut 2 h Transferzeit!”

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Posted 6 years ago

Sehr geehrter Herr Tschersich, vielen Dank für ihr positives Feedback. Ihr sendvalu Team

Posted 6 years ago

“Service efficasse”

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Posted 6 years ago

“Schnelle Geldübermittlung, keine Probleme Umrechnung manchmal fragwürdig”

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Posted 6 years ago

Sehr geehrter Herr Frank, vielen Dank für ihr positives Feedback. Ihr sendvalu Team

Posted 6 years ago

“I am very happy to your service. I cannot ask for more. Thank you.”

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Posted 6 years ago

Thanks for your friendly review.

Posted 6 years ago

“Siempre he confiado en ustedes. Núnca he tenido problemas con los envíos.”

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Posted 6 years ago

“El envío llega rapido”

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Posted 6 years ago

“Very happy with this service. Many of my transfers were completed in less than 2 hours. It's safe and easy. Their customer service is also very helpful. Very glad I found them. Highly recommended.”

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Posted 6 years ago

Thanks for the friendly review.

Posted 6 years ago

“Très rapide pour envoie à Cuba.”

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Posted 6 years ago

“Merci à vous, belle prestation !”

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Posted 6 years ago

“I am generally pleased, but I see some errors creeping in. e.g. this notification indicates that the money has been paid out; and I have not yet informed the recipient that it has been sent!! This causes anxiety and confusion; as it did with the last amount that I sent!!”

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Posted 6 years ago

Thank you for taking the time to give us your feedback, William. Sorry for the inconvenience. Rest assured, our technical team is doing its best to improve our system and fix errors.

Posted 6 years ago

“My account was deactivated and no one got back to me with an explanation”

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Posted 6 years ago

Hello, Jean. Your account is active in our system. Please make sure that you are typing the correct password (case sensitive), your card is authorized for online transfer and you are using the latest version of Google Chrome browser. Please log in to our website and go to Support so that we could further assist you.

Posted 6 years ago

“money was received within 3 days”

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Posted 6 years ago

Thanks for the friendly review.

Posted 6 years ago

“Segunda vez que no llega dinero a Cuba”

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Posted 6 years ago

“Curious why it's taking so long to send the money”

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Posted 6 years ago

Hello, Thomas. Please use the proper channel in following up on your transaction. Log in to your account and go to Support so that we could further assist you.

Posted 6 years ago

“Fast easy efficient”

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Posted 6 years ago

Thanks for the friendly review, Dezissert.

Posted 6 years ago

“Im very Satisfied with Sendvalu. Great service very quick. I recommend to everyone!!”

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Posted 6 years ago

Thank you for your friendly review, Eunice.

Posted 5 years ago

“No recibo dinero en cuba”

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Posted 6 years ago

sendvalu is rated 4.6 based on 5,217 reviews