sendvalu Reviews

Name: sendvalu
Address: AWS Malta Ltd. c/o Sendvalu, no. 8 The Westin Dragonara Resort, Dragonara Road, St. Julians STJ3143 Malta VAT no. MT21789534, AWS Malta Ltd. c/o Sendvalu, no. 8 The Westin Dragonara Resort, Dragonara Road, St. Julians STJ3143 Malta VAT no. MT21789534, St. Julian's
Rating: 4.63

4.6 Rating 5,173 Reviews

92 %

of reviewers recommend sendvalu

Company Reviews

Metrics

4.6

Based on 5,173 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Next Day
On-time Delivery	Greater than 86%
Accurate And Undamaged Orders	Greater than 94%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	2 - 3 Hours
Customer Service	4.4 out of 5

sendvalu 5 star review on 28th September 2023

Anonymous

Anonymous // 01/01/2019

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“Once again i am very happy with the excellent prompt service. Thank you. Patrick Leo McMahon”

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Posted 5 years ago

Thanks for your friendly review, Patrick.

Posted 5 years ago

“Hope the exchange rate will be more higher like the other money transfer.”

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Posted 5 years ago

Thank you for taking the time to leave us your feedback, Hervie. We rely on our distributor's exchange rates. These exchange rates may change at any time and they can be permanently checked with our calculator.

Posted 5 years ago

“This was my first time sending to my stepson and it was easy and not racist which in the past with another app was a complete nightmare. Thank you so much. You eased this mama's mind.”

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Posted 5 years ago

Thanks for your friendly review.

Posted 5 years ago

“fast and easy to use”

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Posted 5 years ago

Thanks for your friendly review.

Posted 5 years ago

“Sehr gut und schön schnell ohne Probleme”

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Posted 5 years ago

Lieber Kunde, vielen Dank für Ihre Bewertung. Ihr sendvalu Team.

Posted 5 years ago

“Don't like it rejected my card at night and had to wait until the next day to send money. I also don't like you needing my driver's license number for your records. That was over stepping the too much information needed.”

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Posted 5 years ago

Thanks for taking the time to leave us your feedback, Nancy. Due to legal and regulatory requirements that we must follow, we need to go through a process of getting to know our customer and obtaining documented proof. The importance of compliance with these laws are greater since we are in a non-face to face business. As for your card, it usually encounters an error due to the card is not authorized or it may be caused by a temporarily error. You can contact your bank for further assistance.

Posted 5 years ago

“Muito bom,fácil rápido e seguro”

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Posted 5 years ago

“Servizio eccezionale. Molto rapido,sicuro e perfetto. Il servizio di assistenza clienti è splendido.”

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Posted 5 years ago

“Keep it up”

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Posted 5 years ago

Thanks for the friendly review.

Posted 5 years ago

“Good service faster to send it...”

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Posted 5 years ago

Thanks for the friendly review.

Posted 5 years ago

“Your service is working well for me. I have to get another 4600.00 to Ghana. This service with be a great help to me. Please let the rest of the money I send go through as well as the first one”

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Posted 5 years ago

Thanks for the friendly review.

Posted 5 years ago

“Really good and reliable”

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Posted 5 years ago

Thanks for the friendly review.

Posted 5 years ago

“Excellent. Convientent and fast”

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Posted 5 years ago

Thanks for the friendly review.

Posted 5 years ago

“I appreciate and forever grateful”

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Posted 5 years ago

Thanks for the friendly review.

Posted 5 years ago

“Det r bästa som finns och det tycker jag”

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Posted 5 years ago

Kära kund, Tack för din feedback! Ditt sendvalu-team

Posted 5 years ago

“This is my first time to send money sendvalu.com and i love it . Thank you so much”

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Posted 5 years ago

Thanks for the friendly review.

Posted 5 years ago

“I am not satisfied...I still have 2 transaction that didn't went through and was not refunded...so I'm still waiting on my refund...definitely not satisfied.”

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Posted 5 years ago

Sorry to hear that you are unsatisfied with our service. We pulled up your account and saw that the 2 transactions were cancelled. The money was charged back to your account immediately by sendvalu but your bank may take 5 to 7 banking days to reflect it in your balance. If after this period, you still do not see the amount credited back to your account, please contact your bank.

Posted 5 years ago

“Es mi primer envío llego en 3 horas me parece una empresa seria.”

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Posted 5 years ago

“Very good, keep on like this.”

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Posted 5 years ago

Thanks for your friendly review.

Posted 5 years ago

“Keep improving your service”

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Posted 5 years ago

Thanks for your friendly review, Randy.

Posted 5 years ago

sendvalu is rated 4.6 based on 5,173 reviews