sendvalu Reviews

Name: sendvalu
Address: AWS Malta Ltd. c/o Sendvalu, no. 8 The Westin Dragonara Resort, Dragonara Road, St. Julians STJ3143 Malta VAT no. MT21789534, AWS Malta Ltd. c/o Sendvalu, no. 8 The Westin Dragonara Resort, Dragonara Road, St. Julians STJ3143 Malta VAT no. MT21789534, St. Julian's
Rating: 4.63

4.6 Rating 5,173 Reviews

92 %

of reviewers recommend sendvalu

Company Reviews

Metrics

4.6

Based on 5,173 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Next Day
On-time Delivery	Greater than 86%
Accurate And Undamaged Orders	Greater than 94%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	2 - 3 Hours
Customer Service	4.4 out of 5

sendvalu 5 star review on 28th September 2023

Anonymous

Anonymous // 01/01/2019

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“Best in the net Western Union who”

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Posted 6 years ago

“They do excellent job. You cannot anything but ellexance from them. Great job.”

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Posted 6 years ago

Thank you Gwendolyn for your great comment. We are here to help.

Posted 6 years ago

“Today I want to send 978 usd to Philippines which is 50,592.43 php. When I convert to Euros that is 873.36 converted to php is 50,636.50. When I go to SendValu I send 868.649 my recipient gets 48,486.53 php. You are charging me 13.27 Euros for credit card fees for a debit card coming directly out of my account. What all is wrong with this picture? You are charging me 2,200 php for blue sky? And 13.27 Euros to take dollars from my bank as a credit card fee when it is not a credit card. 2.69 Euros for a trans action fee above that, no problem if that was the only fee but you are charging me 55 or 60$ above that? This does not seem right to me.”

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Posted 6 years ago

Dear james Elmer, sendvalu only charges the fees shown in the calculator at the moment you end your transaction and accept the terms. Any extra charge must be verified with your own card issuer. They may have been charging extra amount for international transactions or for any other reason. Kindly contact them.

Posted 6 years ago

“Excellent service took some time to setr up saccounbt in the forstbnplace but since then it has been marvellous, thank you”

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Posted 6 years ago

Thank you Eric, we are here to help you with your transactions. Let us know what else can we do to improve.

Posted 6 years ago

“Excellent service as always.”

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Posted 6 years ago

Thank you Arild, your comments are always well appreciated.

Posted 6 years ago

“Your service is excellent. I am very satisfied. Thank you, Maritza”

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Posted 6 years ago

Thank you for your comments, we are here to help

Posted 6 years ago

“Relativ preiswerte und recht zügige überweisungen nach kuba. Solche gewährt sendvalu. Dies ist meine erfahrung. Richtig schätzen gelernt habe ich sendvalu letztes jahr, als sendvalu in einem zeitraum von einigen monaten keine überweisungen nach kuba durchgeführt hatte und ich somit auf andere dienstleister zurück greifen muste. Wie gesagt:sendvalu arbeitet relativ preiswert und zügig. In der regel erhalten die leute das geld noch an dem tag, an dem ich es über sendvalu überweise.”

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Posted 6 years ago

Sehr geehrter Herr Buergler, vielen Dank für Ihr positives Feedback. Vor einem Jahr gab es Schwierigkeiten mit Kuba und diese Zeit hat uns auch gezeigt, für wie viele Kunden unser Service wichtig ist. Wir bedanken uns bei Ihnen von ganzem Herzen, dass Sie wieder mit uns sind. Mit freundlichen Grüßen, Ihr sendvalu Team

Posted 6 years ago

“Très performant, rapide et sûr. A recommander fortement.”

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Posted 6 years ago

Merci beaucoup pour votre commentaire. Nous sommes a votre service.

Posted 6 years ago

“Es todavia mejor que antes Bravo”

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Posted 6 years ago

Gracias Jerome, estamos para servirle

Posted 6 years ago

“I am satisfied with your service,the only problem is the increase of charges ,and the amount the recipient collected is not the same amount of your conversion rate since the remittance outlet still get a service charge,now i am paying double charges.”

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Posted 6 years ago

Dear Loreta, our fees are the same, the issue may be that we only bill on EUR not in USD. We are working hard to find solutions for this inconvenience. Thank you for your patience and comprehension

Posted 6 years ago

“I am not sure but I see there is an additional tarrif on my Debit Card. Was that there all the time??? Thank you. Phil.”

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Posted 6 years ago

Dear Philip, all charges from sendvalu are informed in the moment of the transaction. Please check with your bank if they are charging an extra fee for your transactions. Thank you for your comprehension.

Posted 6 years ago

“Pretty good”

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Posted 6 years ago

Vasudeva, thank you for your comment. Please be free to tell us what to improve for your next transaction.

Posted 6 years ago

“Message when the money was received”

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Posted 6 years ago

Thank you for your comment. You can also verify the status of your transaction in real time in your profile.

Posted 6 years ago

“Best money transfer app”

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Posted 6 years ago

Thank you Kevin for your comment.

Posted 6 years ago

“Service is excellent”

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Posted 6 years ago

Thank you, we work to help you every day in the best way

Posted 6 years ago

“Money is not received on time”

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Posted 6 years ago

Dear customer, we would like to have more information to know what happened with your transaction. If you wish to, please send email to support@sendvalu.com and we will reply as soon as possible. Thank you for your honesty.

Posted 6 years ago

“Very good handling, very quick.”

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Posted 6 years ago

Thank you for your comment.

Posted 6 years ago

“The service is excellent, but this time it took a little longer.”

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Posted 6 years ago

“Very nice nd so fast service...I like it..”

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Posted 6 years ago

Thank you Arun, we work hard daily to provide you with the best service.

Posted 6 years ago

“It's a very easy way to send money worldwide. I also found it very safe and trustworthy and also fast. I am fully satisfied, also because the customer service is always available and responds in a very short time.”

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Posted 6 years ago

Umberto, thank you for your comment. We try to provide everyday a very good service, high quality and fast.

Posted 6 years ago

sendvalu is rated 4.6 based on 5,173 reviews