sendvalu Reviews

Name: sendvalu
Address: AWS Malta Ltd. c/o Sendvalu, no. 8 The Westin Dragonara Resort, Dragonara Road, St. Julians STJ3143 Malta VAT no. MT21789534, AWS Malta Ltd. c/o Sendvalu, no. 8 The Westin Dragonara Resort, Dragonara Road, St. Julians STJ3143 Malta VAT no. MT21789534, St. Julian's
Rating: 4.63

4.6 Rating 5,173 Reviews

92 %

of reviewers recommend sendvalu

Company Reviews

Metrics

4.6

Based on 5,173 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Next Day
On-time Delivery	Greater than 86%
Accurate And Undamaged Orders	Greater than 94%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	2 - 3 Hours
Customer Service	4.4 out of 5

sendvalu 5 star review on 28th September 2023

Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Buen servicio, aunque con algunas dificultades en Cuba”

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Posted 6 years ago

“………………………………………..”

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Posted 6 years ago

Thank you very much for taking the time to give us a 4-star, Bruno. We are working hard to give you the best service in the market at every particular time of the day.

Posted 6 years ago

“good seevice”

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Posted 6 years ago

Thank you very much for taking the time to write this friendly review. We are working hard to give you the best service in the market at every particular time of the day.

Posted 6 years ago

“It's fast and reliable.”

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Posted 6 years ago

Hello, Eugene. Thank you for taking the time to give us your friendly review. We are so happy that you are satisfied with our service. Looking forward to doing business with you again in the future.

Posted 6 years ago

“Nach "Startproplemen", bin ich bei der 2. Überweisung sehr zufrieden! Danke, mit freundlichen Grüßen: Bernd Ebling (Dipl-Ing)”

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Posted 6 years ago

Sehr geehrter Herr Ebling, vielen Dank für Ihre positive Bewertung. Wir werden uns freuen Sie wieder zu sehen. Mit freundlichen Grüßen, Ihr sendvalu Team

Posted 6 years ago

“hat immer prima und schnell geklappt”

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Posted 6 years ago

Sehr geehrte Frau Roeder, vielen Dank, dass Sie uns positiv bewertet haben. Werden und freuen SIe wieder zu sehen. Ihr sendvalu Team.

Posted 6 years ago

“Good transaction”

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Posted 6 years ago

Thank you very much for taking the time to write this friendly review. We are working hard to give you the best service in the market at every particular time of the day.

Posted 6 years ago

“Usually very quick response but I have experienced 2 drawn-out transfer problems with Uremit in the Philippines. Uremit can be offline for several days and delay transfer and this is not satisfactory. My mail to Sendvalu about the delayed transfer is unanswered!”

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Posted 6 years ago

Hello, David. Our apologies that we failed to respond to your messages. U Remit's partner disbursement locations such as Cebuana and MLhuillier have encountered technical difficulties and we usually request to divert the transactions to LBC. We will look for your emails and will respond to them as soon as possible.

Posted 6 years ago

“Die Überweisungen nach Cuba funktionieren sehr gut und die Gebühr ist akzeptabel.”

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Posted 6 years ago

Lieber Kunde, vielen Dank, dass SIe Zeit gefunden haben eine positive Bewertung zu schrieben. Wir streben uns danach immer gut zu arbeiten. Wir werden uns freuen Sie wieder zu sehen. Mit freundlichen Grüßen, Ihr sendvalu Team

Posted 6 years ago

“Sendvalu provides excellent service when it comes to sending money online to love ones abroad. Thumbs up! Great work done!”

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Posted 6 years ago

Thank you for the wonderful review, Shirley! We're so happy that you are satisfied with the service sendvalu has provided you. We are working hard to give you the best service in the market at every particular time of the day.

Posted 6 years ago

“Bueno días no voy hablar mucho El servicio está maravilloso Rápido espero con seguridad Muchas gracias a sendvalu”

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Posted 6 years ago

“Excellent service, fast and efficient, but very hard to get in touch with when things go wrong.”

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Posted 6 years ago

Hello, Zelma. Thank you for taking the time to give us your feedback. Our apologies if we are unable to respond to you in a timely manner. Rest assured we are working hard to improve our Customer Support to serve you better.

Posted 6 years ago

“I have an urgent question.....I have send 20Euro to a friend in Ghana. The report i received through a text indicate that EUR343.06 was withdrawn from my account. I am in dire need to know what is going on......”

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Posted 6 years ago

Hello, William. Our apologies for the late reply on this. Upon checking your account, we did not see a charge amounting to EUR 343.06. Did it say Swiss Money Transfer or AWS? Please send us an email at support@sendvalu.com if you need further assistance.

Posted 6 years ago

“With SendValu's help my Cuban friends enjoy a better life. I find it easy to deal with your service on a consistent basis.”

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Posted 6 years ago

Thank you very much for taking the time to write this friendly review. We are working hard to give you the best service in the market at every particular time of the day.

Posted 6 years ago

“Great service,and quick transfer”

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Posted 6 years ago

Thank you Maria Johanna, Thank you very much for taking the time to write this friendly review. We are working hard to give you the best service in the market at every particular time of the day.

Posted 6 years ago

“The service is good, but the time from sending till receiving has increased”

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Posted 6 years ago

Dear Arild, we are sorry if we did not do it so fast this time. The delivery time may be affected by different reasons, holidays, weekends and technical data provided when doing the transactions. We are always working to provide the best timing for all transactions. Thank you for your comprehension

Posted 6 years ago

“Muy buen servicio”

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Posted 6 years ago

Estimado Victor, gracias por su calificación, estamos para servirle

Posted 6 years ago

“Thanks for the successful transactions, but the reason why I give 4 star is that you have to work on the rate is too low. Thanks”

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Posted 6 years ago

Thank you for your comment. We are working to improve our rate.

Posted 6 years ago

“where can i find the 5 euro? I notice that transferwise cheaper is? but good job.”

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Posted 6 years ago

“Ich bin sehr zufrieden”

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Posted 6 years ago

Lieber Kunde, vielen Dank für Ihr Feedback! MfG, Ihr sendvalu Team

Posted 6 years ago

sendvalu is rated 4.6 based on 5,173 reviews