Serenata Flowers Reviews

Name: Serenata Flowers
Rating: 3.37

3.4 Rating 5,977 Reviews

56 %

of reviewers recommend Serenata Flowers

Company Reviews

Questions

Metrics

3.4

Based on 5,977 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	Greater than 57%
Accurate And Undamaged Orders	Greater than 58%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	1.5 out of 5
Returns & Refunds
Refunds Process	Difficult

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Serenata Flowers 1 star review on 3rd March 2025

662

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Lovely flowers great service Easy to order”

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Posted 7 years ago

“Good display. Good competitive prices. Delivered as promised.”

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Posted 7 years ago

“I sent my sister who lives in England ( I live in the U.S.) flowers for her birthday. I cannot say enough how much I appreciate Serenata for the beautiful arrangement. A week later and they are still as fresh as the day I sent them. Thank you!!!!! I will surely use them again.”

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Posted 7 years ago

“Plenty of arrangements to choose from at very reasonable prices. Very easy to order online from Australia for delivery in UK and good to be kept informed of delivery progress. Arrangement was delivered on time and looked lovely in the photos. Thanks for super service Serenata”

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Posted 7 years ago

“My niece was very happy with her flowers. Thank you”

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Posted 7 years ago

“Easy ordering online and quick service recommend this shop any time.”

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Posted 7 years ago

“first class for service and quality-simply-the best.”

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Posted 7 years ago

“Lovely flowers my sister- in-law very pleased.”

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Posted 7 years ago

“My mother was very pleased with the flower bouquet. The service was very good with email updates. I would definitely use Serenata Flowers again.”

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Posted 7 years ago

“Super fast delivery, easy website and amazing value for money! Very impressed and will definitely use again!”

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Posted 7 years ago

“Very efficient service and handy at short notice”

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Posted 7 years ago

“The person who received the flowers was very pleased with them and they arrived when promised. very satisfied”

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Posted 7 years ago

“Quick delivery and very efficient!”

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Posted 7 years ago

“Ordered some flowers for a friend and she was very happy with them. Website was easy to use. Price was great especially with delivery. Service was Fantasic. Will use again .”

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Posted 7 years ago

“Recipient received the flowers and was very pleased. Flowers still good after 1 week.”

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Posted 7 years ago

“Not only was the cost of the delivered flowers very competitive, the presentation was excellent. Having placed my order I was advised by email that the order had been accepted, then advised when the flowers were dispatched and finally that the flowers had been delivered I have never experienced such good service.”

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Posted 7 years ago

“Excellent super fast delivery”

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Posted 7 years ago

“Ordered 8pm delivered 9am following day can't fault the service or flowers thank you”

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Posted 7 years ago

“The price was just right to send a quick bunch of flowers to my elderly cousin to cheer her up? I forgot to put a message on it and they quickly did that for me. Ordering was easy, notifications were good and the delivery at 9-00 am the next day was superb! Thank you job done well!”

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Posted 7 years ago

“Flowers very nice . Very prompt delivery , also sent reply to myself when delivered. Would recommend to anyone .”

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Posted 7 years ago

Serenata Flowers is rated 3.4 based on 5,977 reviews