Serenata Flowers Reviews

Name: Serenata Flowers
Rating: 3.38

3.4 Rating 5,972 Reviews

56 %

of reviewers recommend Serenata Flowers

Company Reviews

Questions

Metrics

3.4

Based on 5,972 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	Greater than 57%
Accurate And Undamaged Orders	Greater than 58%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	1.5 out of 5
Returns & Refunds
Refunds Process	Difficult

Visit Website

Write Your review

Tell us how Serenata Flowers made you happy

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

What's your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Serenata Flowers 1 star review on 3rd March 2025

662

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“The flowers were lovely once the person who received them found out who sent them! My fault . Sorry.”

Helpful Report

Posted 7 years ago

“My sister was very happy with the flowers, have used Serenata many times now and will keep using them - thank you Serenata”

Helpful Report

Posted 7 years ago

“Prompt, reliable service. Quality of flowers delighted recipient. Have always received good service and been frequently updated on progress of delivery. Very pleased.”

Helpful Report

Posted 7 years ago

“Excelent easy to use service with great results. Very happy.”

Helpful Report

Posted 7 years ago

“GREAT THANKYOU”

Helpful Report

Posted 7 years ago

“Excellent arrangements and choices”

Helpful Report

Posted 7 years ago

“Very happy, Lovely flowers and delivered on time”

Helpful Report

Posted 7 years ago

“Brilliant service, lovely flowers - very pleased overall”

Helpful Report

Posted 7 years ago

“Excellent service and loved the update emails! Would definitely use again.”

Helpful Report

Posted 7 years ago

“Easy to order Arrived as stated”

Helpful Report

Posted 7 years ago

“Easy to order, great price & delivered on time. Would definitely use Serenata Flowers again.”

Helpful Report

Posted 7 years ago

“Excellent service as always”

Helpful Report

Posted 7 years ago

“Web site easy to use, great choice and value for money. Arrived on time too.”

Helpful Report

Posted 7 years ago

“Beautiful bouquet, my mum was over the moon with them. The delivery driver left them where he normally leaves items for them. Email communication was extremely good re: dispatch and delivery. Would definitely use again.”

Helpful Report

Posted 7 years ago

“Flowers looked just like in picture and the recipient was very happy with them. Delivered on time. Perfect! Thank you.”

Helpful Report

Posted 7 years ago

“Dur to information provided I was able to follow the process from shop to delivery. Although I didn't see the flowers in person as the order was placed in Australia,from all reports the flowers were as shown on Serenata Flowers web site.”

Helpful Report

Posted 7 years ago

“You delivered a wonderful bouquet to a dear friend for her 60th birthday. A lovely surprise for her and she was delighted with them.”

Helpful Report

Posted 7 years ago

“Easy to order, lots to choose from, arrived when requested. Will definitely order again.”

Helpful Report

Posted 7 years ago

“This is 2nd time I've used Serenata and felt more confident...spent a little more....delivery was to a house way off beaten track (even I find it difficult destination to locate). Recipient delighted....thus me (customer) delighted.”

Helpful Report

Posted 7 years ago

“The basket of flowers I ordered for my friend’s birthday was just beautiful. Not too expensive and the blooms were gorgeous. They were delivered exactly at the time indicated and I was informed by text when they had been accepted. Very happy with this service.”

Helpful Report

Posted 7 years ago

Serenata Flowers is rated 3.4 based on 5,972 reviews