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Serenata Flowers Reviews

3.4 Rating 5,972 Reviews
56 %
of reviewers recommend Serenata Flowers
3.4
Based on 5,972 reviews
Shipping & Delivery
Delivery Methods
Courier
Average Delivery Time
Next Day
On-time Delivery
Greater than 57%
Accurate And Undamaged Orders
Greater than 58%
Customer Service
Communication Channels
Email, Live Chat, Telephone
Queries Resolved In
Under An Hour
Customer Service
1.5 out of 5
Returns & Refunds
Refunds Process
Difficult

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Serenata Flowers 1 star review on 3rd March 2025
Anonymous
Serenata Flowers 1 star review on 3rd March 2025
Anonymous
Serenata Flowers 1 star review on 19th February 2025
Anonymous
Serenata Flowers 1 star review on 28th December 2024
Anonymous
Serenata Flowers 1 star review on 8th November 2024
Anonymous
Serenata Flowers 1 star review on 8th November 2024
Anonymous
Serenata Flowers 1 star review on 5th November 2024
Alex
662
Anonymous
Anonymous  // 01/01/2019
Prompt delivery. Quality product. Recipient delighted.
Helpful Report
Posted 6 years ago
Delivered on day stated, earlier in the day than I expected. Ordering was easier than some sites I have tried.
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Posted 6 years ago
Tracking useful and delivery on time. ***Options as to delivery......would it be possible to have : Ring doorbell and if no answer leave on doorstep etc.
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Posted 6 years ago
Easy to order and very slick service. Good being updated on order progress right through to delivery.
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Posted 6 years ago
Serenata flowers website was easy to navigate through and the delivery was prompt. The recipriant said the orchids were beautiful
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Posted 6 years ago
I have not seen them, but my daughter says they are beatiful, so I have given 5 stars.
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Posted 6 years ago
Great easy to use online ordering system. Efficient delivery! Most importantly great value for money: £25 got me a beautiful bunch of exotic flowers! The only thing that was a bot surprising was that they weren't delivered a a bunch that is handed to the person but they were in a box so the person I ordered them for didn't immediately realise what it was and kept them in the box till the end of the day. Also it would have made more impact if the delivery driver walked into the office with this beautiful bunch. I guess that would also act as a 'free of charge' advert for the company as people, on seeing it, would definitely want to know where it came from. That's obviously a hint, not criticism in any way. thank you guys!
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Posted 6 years ago
Superb delivery times, super easy to order and arrived beautifully wrapped! Thank you!
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Posted 6 years ago
Excellent Service. The member of staff that received these flowers was very excited.
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Posted 6 years ago
Great service
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Posted 6 years ago
Excellent customer service Flowers delivered on time Recipient was overwhelmed Informed at all times status of delivery
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Posted 6 years ago
Great site ordering flowers simple quick good value xx
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Posted 6 years ago
They were for my loving Auntie after a major operation. She said they were gorgeous
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Posted 6 years ago
Beautiful flowers, made a difficult day a liitle brighter. Thank you so much.
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Posted 6 years ago
delivered all that was ask my friend was delighted to receive the flowers and I was delighted with service
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Posted 6 years ago
I have now placed a number of orders and on each and every occasion have never been disappointed. Swift service, the product is what it says in the advert and the flowers are always in pristine condition. Many thanks indeed.
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Posted 6 years ago
Beautiful blooms. Arrived on time. Reasonable prices compared to well known florists. Very pleased.
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Posted 6 years ago
Let me know that flowers were dispatched and then delivered, which was reassuring. Recipient very pleased with flowers and birthday cake.
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Posted 6 years ago
FIRST CLASS SERVICE FLOWERS MY WIFE RECEIVED WERE OUTSTANDING.
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Posted 6 years ago
Easy to order online, constant updates and delivered on time. Very happy.
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Posted 6 years ago
Serenata Flowers is rated 3.4 based on 5,972 reviews