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Serenata Flowers Reviews

3.4 Rating 5,972 Reviews
56 %
of reviewers recommend Serenata Flowers
3.4
Based on 5,972 reviews
Shipping & Delivery
Delivery Methods
Courier
Average Delivery Time
Next Day
On-time Delivery
Greater than 57%
Accurate And Undamaged Orders
Greater than 58%
Customer Service
Communication Channels
Email, Live Chat, Telephone
Queries Resolved In
Under An Hour
Customer Service
1.5 out of 5
Returns & Refunds
Refunds Process
Difficult

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Serenata Flowers 1 star review on 3rd March 2025
Anonymous
Serenata Flowers 1 star review on 3rd March 2025
Anonymous
Serenata Flowers 1 star review on 19th February 2025
Anonymous
Serenata Flowers 1 star review on 28th December 2024
Anonymous
Serenata Flowers 1 star review on 8th November 2024
Anonymous
Serenata Flowers 1 star review on 8th November 2024
Anonymous
Serenata Flowers 1 star review on 5th November 2024
Alex
662
Anonymous
Anonymous  // 01/01/2019
The web site was easy to use, their was constant contact regarding the order and it arrived in good condition and was a lovely arrangement.
Serenata Flowers 5 star review on 28th June 2018
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Posted 6 years ago
Fantastic service and delivery notification. All flowers have been delivered on time except once due to heavy snow - communication was fantastic at this time - couldn't fault it. I've ordered flowers several times and all recipients have been very pleased with the flowers and there quality. Always order my flowers from here now 😃
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Posted 6 years ago
Very good service. I made a mistake on the website and Serenata corrected it via email very quickly. Delivery was on time and the flowers were superb. Would definately use again.
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Posted 6 years ago
My mum loved them, she gets flowers a lot but was well impressed with her bouquet from Serenata :) Great value and deliver on a Sunday *****
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Posted 6 years ago
The flowers were very beautiful, my daughter was very happy, prompt delivery... Thanks you, Serenata Flowers!
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Posted 6 years ago
Order was sent on time to the recipient. the recipient was very happy with the bouquet. Price for the flowers was very reasonable.
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Posted 6 years ago
Kept my wife extremely happy
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Posted 6 years ago
Fresh beautiful flowers and delivery on Sunday!
Serenata Flowers 5 star review on 27th June 2018
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Posted 6 years ago
They are beautiful and my sister loved them. Lovely shades of pinks and Lillie’s to
Serenata Flowers 5 star review on 27th June 2018
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Posted 6 years ago
Amazing service
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Posted 6 years ago
Very easy to order and delivered as requested and the flowers looked lovely - would recommend
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Posted 6 years ago
excellent price..flowers,cake and vase were beautiful and my neice was so happy to receive them. Delivered on time with no charge!.
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Posted 6 years ago
Amazing last minute order. Delivered promptly and recipient extremely happy. Will definitely use this company again
Serenata Flowers 5 star review on 26th June 2018
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Posted 6 years ago
Extremely happy. My friend was over the moon. Also chocs were delicious. Would recommend and definitely use again.
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Posted 6 years ago
Communication and delivery good. Not seen by myself but recipient delighted with flowers.
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Posted 6 years ago
Ordered the flowers online from New Zealand, arrived on time, Mum very happy. Thanks!!
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Posted 6 years ago
Delivered on time and communications were good and blooms fresh. Would use again.
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Posted 6 years ago
I ordered very late on Saturday evening and the lovely bouquet was delivered first thing Monday morning. Many thanks to you
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Posted 6 years ago
Fantastic flowers and a great price Free delivery Tracking on the order Up to date emails on delivery All round brilliant service thank you for putting a smile on someone’s face when they received them I will recommend you and use again Regards Andrea
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Posted 6 years ago
Great thank you
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Posted 6 years ago
Serenata Flowers is rated 3.4 based on 5,972 reviews