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Serenata Flowers Reviews

3.4 Rating 5,972 Reviews
56 %
of reviewers recommend Serenata Flowers
3.4
Based on 5,972 reviews
Shipping & Delivery
Delivery Methods
Courier
Average Delivery Time
Next Day
On-time Delivery
Greater than 57%
Accurate And Undamaged Orders
Greater than 58%
Customer Service
Communication Channels
Email, Live Chat, Telephone
Queries Resolved In
Under An Hour
Customer Service
1.5 out of 5
Returns & Refunds
Refunds Process
Difficult

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Serenata Flowers 1 star review on 3rd March 2025
Anonymous
Serenata Flowers 1 star review on 3rd March 2025
Anonymous
Serenata Flowers 1 star review on 19th February 2025
Anonymous
Serenata Flowers 1 star review on 28th December 2024
Anonymous
Serenata Flowers 1 star review on 8th November 2024
Anonymous
Serenata Flowers 1 star review on 8th November 2024
Anonymous
Serenata Flowers 1 star review on 5th November 2024
Alex
662
Anonymous
Anonymous  // 01/01/2019
They made a special person very close to me happy at a very hard time. Beautiful flowers 💐 at excellent prices, excellent service once again from Serenata. Thank you
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Posted 6 years ago
Very prompt delivery. Ordered a plant the night before and it was delivered at lunchtime the following day. Excellent quality and brilliant customer service. Highly recommended.
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Posted 6 years ago
My sister and brother in law are delighted with their flowers. I was most impressed by your efficiency, very prompt service and in keeping me informed throughout the day. Thank you very much.
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Posted 6 years ago
Made my wife happy !!! Not often she gets surprises. But this one was lovely. So I feel chuffed with my choice. Thank you.
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Posted 6 years ago
Excellent service and very good value for money.
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Posted 6 years ago
My sister in law was delighted with this bouquet (Aztec Sun) and loved the colours.
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Posted 6 years ago
Excellent fresh flowers well packed and delivered on time.
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Posted 6 years ago
Unfortunately had to cancel my order but no problems with getting a refund. very polite and professional service thank you.
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Posted 6 years ago
Prompt and efficient service.
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Posted 6 years ago
Effortless ordering good accurate displays
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Posted 6 years ago
Beautiful flowers ...definitely I will buy again from you .This was a gift and she enjoyed the flowers. Thanks
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Posted 6 years ago
We were very impressed with the service and prompt replies and information of the status, also the amusing emails.
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Posted 6 years ago
A birthday gift for my daughter. She said the flowers are beautiful and the chocolates yummy. Very happy with your service and delivery. Many thanks, will definitely order from you again
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Posted 6 years ago
delivered on time in excellent condition
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Posted 6 years ago
Beautiful display and delivered on the day very easy to order from Australia to England
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Posted 6 years ago
Excellent quality flowers and bottle of bubbles delivered to my niece in her birthday. Flowers stunning. Easy to order.
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Posted 6 years ago
I ordered the Bali Hai bouquet for my Sister-in-law's birthday she said they were gorgeous. A little bit different to the more traditional bouquets, a little bit exotic and very pretty.
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Posted 6 years ago
Excellent service, haven't used Serenata flowers before but will do so in the future!! Such good value.
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Posted 6 years ago
Site easy to use and excellent service - Flowers beautiful
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Posted 6 years ago
Luxury roses were actually luxury, really impressive. afternoon delivery took place at 12.01........... good timing.
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Posted 6 years ago
Serenata Flowers is rated 3.4 based on 5,972 reviews