Serenata Flowers Reviews

Name: Serenata Flowers
Rating: 3.38

3.4 Rating 5,972 Reviews

56 %

of reviewers recommend Serenata Flowers

Company Reviews

Questions

Metrics

3.4

Based on 5,972 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	Greater than 57%
Accurate And Undamaged Orders	Greater than 58%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	1.5 out of 5
Returns & Refunds
Refunds Process	Difficult

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Serenata Flowers 1 star review on 3rd March 2025

662

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“My Doctor had not been well,she was delighted with the Flowers and said they were excellent. They were delivered as promised on the Day. Amazing service !!! Thank you Serenata ..”

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Posted 7 years ago

“Attractive advert, good pics, clear pricing, brilliant delivery of attractive flowers. Emails funny and allowed tracking of process, no delay at al”

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Posted 7 years ago

“We've used Serenata Flowers before, typically for flower and plant deliveries. However this time we wanted something for Fathers Day (last minute as usual) so I thought I'd look and see if Serenata Flowers had anything, which they did and we ordered Dad a beer and cheese hamper, the day before Fathers Day. The tracking tool is easy to use and we received an email on the day telling us what time it was due to be delivered and then when it had been delivered. My Dad loved it :)”

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Posted 7 years ago

“Great service,and flowers made the day brilliant”

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Posted 7 years ago

“Made the recipient very happy”

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Posted 7 years ago

“ordered flowers sunday night for my friend she received them Monday morning she was very happy with them. excellent service would definitely use again.”

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Posted 7 years ago

“Easy to order - good choice of flowers - flowers delivered on time - one very happy recipient”

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Posted 7 years ago

“I was kept in touch with the progress of my order all the way through and the recipient of the flowers said they were lovely”

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Posted 7 years ago

“Easy ordering online, found a valid discount code, was delivered next day and recipient was thrilled!”

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Posted 7 years ago

“They are priced very reasonably. This is the 3rd time of using them and the flowers last . Like the updates on the delivery too.”

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Posted 7 years ago

“Very clear instructions about delivery was really happy with the service thank you so much”

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Posted 7 years ago

“Easy site to use, flowers were tracked and delivered, recipient loved them. Great service and great value. Would highly recommend this company. 😁”

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Posted 7 years ago

“Easy to order, delivery on time , excellent service”

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Posted 7 years ago

“Carried out a reliable and prompt service and the recipient was pleased with the quality and presentation of the gift”

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Posted 7 years ago

“Easy ordering system, advised of 2 hour delivery slot on the day, flowers nicely presented, would use again.”

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Posted 7 years ago

“Beautiful flowers delivered next day even on a Sunday! Yippee!”

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Posted 7 years ago

“Good value and a great product, no hesitation in recommending Serenta to anyone, 1st class all the way”

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Posted 7 years ago

“Extremely fast delivery on a Sunday and Fathers day. I ordered Sat lunchtime and flowers arrived before 9am Sunday. My dad was delighted with them.”

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Posted 7 years ago

“The whole experience was really good, from the ordering to the delivery.”

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Posted 7 years ago

“quick and efficient service / delivery was fast - next day even though only ordered early evening the day before. My friends say the flower pot looked really lovely. Happy customer and recipient, what more can one ask for?>”

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Posted 7 years ago

Serenata Flowers is rated 3.4 based on 5,972 reviews