Serenata Flowers Reviews

Name: Serenata Flowers
Rating: 3.38

3.4 Rating 5,972 Reviews

56 %

of reviewers recommend Serenata Flowers

Company Reviews

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Metrics

3.4

Based on 5,972 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	Greater than 57%
Accurate And Undamaged Orders	Greater than 58%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	1.5 out of 5
Returns & Refunds
Refunds Process	Difficult

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Serenata Flowers 1 star review on 3rd March 2025

662

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“My friend was over the moon with them”

Serenata Flowers 5 star review on 13th March 2018

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Posted 7 years ago

“Flowers were beautiful and I was kept informed of the delivery every step of the way!”

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Posted 7 years ago

“Lovely flowers. Fast delivery”

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Posted 7 years ago

“The flowers were beautiful, arrived on time and they let me know they had been received. I will use again 😁”

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Posted 7 years ago

“Great service!”

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Posted 7 years ago

“Excellent service, free delivery and full details of delivery. The delivery my my best friend very happy”

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Posted 7 years ago

“Flowers arrived on time and in perfect condition.”

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Posted 7 years ago

“The flowers were as pictured and the service was good, including updates on order.”

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Posted 7 years ago

“Very happy !”

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Posted 7 years ago

“All the family and friends that have received flowers that I have ordered from Serenata Flowers ,have all been delighted”

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Posted 7 years ago

“Fantastic flowers and delivered so quickly! Couldn't be happier..... thank you!”

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Posted 7 years ago

“Good and reliable , three times I’ve used you now and I’m happy with everything !”

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Posted 7 years ago

“A****** service very happy will shop again!”

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Posted 7 years ago

“Your service was outstanding. The order confirmation and updates were not only accurate but the wording you used together with imagery of the dog with a flower in his mouth were just gorgeous. My mum adores the flowers and she even said the note for flower care was beautifully worded also. Those extra little touches mean the world. I am thrilled. I will definitely use you again. Thank you so much.”

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Posted 7 years ago

“Very happy with the flowers and service.”

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Posted 7 years ago

“You are the only company that will deliver flowers to such a remote address and they were beautiful.”

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Posted 7 years ago

“Beautiful flowers with brilliant service.”

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Posted 7 years ago

“I was very pleased with the flowers and really pleased that they were delivered on such short notice, that really saved the day and I will definitely be using them again in future”

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Posted 7 years ago

“Mothers Day flowers and chocolates were loved ... easy to order, I was updated at every stage and they were delivered on time. Will definitely use again”

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Posted 7 years ago

“My mam loved her flowers when she received them for mothers day. Excellent quality”

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Posted 7 years ago

Serenata Flowers is rated 3.4 based on 5,972 reviews