Serenata Flowers Reviews

Name: Serenata Flowers
Rating: 3.38

3.4 Rating 5,976 Reviews

56 %

of reviewers recommend Serenata Flowers

Company Reviews

Questions

Metrics

3.4

Based on 5,976 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	Greater than 57%
Accurate And Undamaged Orders	Greater than 58%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	1.5 out of 5
Returns & Refunds
Refunds Process	Difficult

Visit Website

Write Your review

Tell us how Serenata Flowers made you happy

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

What's your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Serenata Flowers 1 star review on 3rd March 2025

662

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Excellent service, I was kept up to date with delivery status and recipient was happy with flowers, will happily use Seranata Flowers services again”

Helpful Report

Posted 7 years ago

“Very happy will use again . When I can’t be arsed to go the the shops”

Helpful Report

Posted 7 years ago

“Very easy to order online with variety of choices quick and efficient service”

Helpful Report

Posted 7 years ago

“Great flowers, on time and right date Thank you”

Helpful Report

Posted 7 years ago

“Great service and fast delivery would definitely recommend them.”

Helpful Report

Posted 7 years ago

“The best florist I have dealt with Fantastic service and total professionalism ❤️❤️❤️ Would recommend them to everyone !!😊😊😊”

Helpful Report

Posted 7 years ago

“After trying the most common of flower delivery company’s that couldn’t deliver Valentine’s Day flowers until the day after I found serenata flowers. I ordered the evening before and they delivered on Valentine’s Day. Good choice of flowers and gifts. Overall very happy. Thankyou”

Helpful Report

Posted 7 years ago

“Easy to you website and deliveries made on time.”

Helpful Report

Posted 7 years ago

“Excellent service,quality goods and a pleasure doing business with.”

Helpful Report

Posted 7 years ago

“Great service and well done team.”

Helpful Report

Posted 7 years ago

“Great service”

Helpful Report

Posted 7 years ago

“Nice and easy to use. Had no issues during delivery and i believe the place I had it delivered can be difficult. Half the price of one of its competitors Will definitely be using serenata flowers from now on.”

Helpful Report

Posted 7 years ago

“Ordered from the USA to reach my husband in the UK for Valentine’s Day and it arrived on said day and he loved it! Thanks Serenata Flowers.”

Serenata Flowers 5 star review on 16th February 2018

Helpful Report

Posted 7 years ago

“Great service on time loveley flowers thank u”

Helpful Report

Posted 7 years ago

“Lovely flowers I ordered online as they were being delivered elsewhere on Valentine’s Day,great delivery service and I was sent a photo by my partner who was over the moon with them,thank you.”

Helpful Report

Posted 7 years ago

“Always deliver when they say they will and flowers always look amazing and last a long time. Wouldn’t use any other online florists. Would highly recommend”

Helpful Report

Posted 7 years ago

“Delivered good quality flowers on time.”

Helpful Report

Posted 7 years ago

“Perfect flowers delivered on time. The recipient loved them”

Helpful Report

Posted 7 years ago

“The flowers were beautiful and my partner was very happy”

Helpful Report

Posted 7 years ago

“Fantastic company great customer service and wonderful flowers on time delivered with a smile”

Helpful Report

Posted 7 years ago

Serenata Flowers is rated 3.4 based on 5,976 reviews