Serenata Flowers Reviews

Name: Serenata Flowers
Rating: 3.38

3.4 Rating 5,976 Reviews

56 %

of reviewers recommend Serenata Flowers

Company Reviews

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Metrics

3.4

Based on 5,976 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	Greater than 57%
Accurate And Undamaged Orders	Greater than 58%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	1.5 out of 5
Returns & Refunds
Refunds Process	Difficult

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Serenata Flowers 1 star review on 3rd March 2025

662

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Excellent fast and efficient service”

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Posted 7 years ago

“Very efficient. No worries . Recipient very pleased”

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Posted 7 years ago

“Absolutely delighted with your service”

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Posted 7 years ago

“I ordered the day before and it was perfect. Delivered to perfection.”

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Posted 7 years ago

“Punctual excellent service.”

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Posted 7 years ago

“Ordered two bouquets on two separate days and they were both delivered the following day, one of them having been ordered on Sunday evening. They were very well received by the recipients and I was told they were stunning! I got several emailed updates on the day and was very happy with the service and price! Will definitely use again!”

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Posted 7 years ago

“Easy to use website, great communication and flowers arrived exactly when they said they would”

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Posted 7 years ago

“Delivered on time, Lady very pleased”

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Posted 7 years ago

“I ordered flowers, wine and chocolates for a friend who had just lost her Mum. They were delivered the next day and she was thrilled with them. It is awesome that you can add gifts to the bouquets to make them extra special, especially when sending them from overseas and cant be there in person. I will always use Serenata Flowers from now on!”

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Posted 7 years ago

“Excellent service and lovely flowers”

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Posted 7 years ago

“THe flowers were perfect!I reccomend this shop!”

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Posted 7 years ago

“Recipient very happy with the flower arrangement, delivered the next day as promised.”

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Posted 7 years ago

“Easy to order, good choice of flowers, delivered on time and very much appreciated by the recipient”

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Posted 7 years ago

“Excellent packaging and delivery as arranged.Will use again.”

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Posted 7 years ago

“Good service delivered on time good quality flowers and gifts A+ service”

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Posted 7 years ago

“Once again my flowers have been delivered, First class service, lovely fresh flowers, can not recommend Serenata Flowers enough”

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Posted 7 years ago

“very good flowers, quality is a must given your competitors send our flowers but they are nowhere near the quality of flowers you do. I would certainly recommend”

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Posted 7 years ago

“Lovely flowers easy ordering and prompt delivery with notifications”

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Posted 7 years ago

“Overseas order delivered on time. Recipients delighted.”

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Posted 7 years ago

“Made my wife's day”

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Posted 7 years ago

Serenata Flowers is rated 3.4 based on 5,976 reviews