Serenata Flowers Reviews

Name: Serenata Flowers
Rating: 3.37

3.4 Rating 5,977 Reviews

56 %

of reviewers recommend Serenata Flowers

Company Reviews

Questions

Metrics

3.4

Based on 5,977 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	Greater than 57%
Accurate And Undamaged Orders	Greater than 58%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	1.5 out of 5
Returns & Refunds
Refunds Process	Difficult

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Serenata Flowers 1 star review on 3rd March 2025

662

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“They made my mother happy..which of course makes me happy. They were fresh and beautiful and smelled good. There are so many arrangements and now that I have a site I will be sending her flowers all the time.”

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Posted 7 years ago

“I live in the US..my mother is in mungrisdale. I am so happy I found this site! I will be using it often. The flowers were beautiful and she says they smelled so good and were so fresh. The service was exemplary..I cannot say enough good things...”

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Posted 7 years ago

“Fantastic Service. Kept updated all of the time”

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Posted 7 years ago

“Speedy and prompt service”

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Posted 7 years ago

“Super fast delivery and great value for flowers”

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Posted 7 years ago

“My daughter is studying abroad this semester. I wanted to send her flowers. She received them by noon on the day I wanted them delivered. And they were absolutely beautiful! They brightened her day! Thank you very much!”

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Posted 7 years ago

“Ordering was easy. The flowers were delivered the following day. I received notification of delivery. The recipient phoned me and was thrilled to receive the flowers which she said were beautiful. My experience with Serenata Flowers has been good and I would use them again.”

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Posted 7 years ago

“Great Blooms delivered on time as arranged many thanks”

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Posted 7 years ago

“Great service, I ordered and they arrived the next day. My friend took a photo of the flowers and they looked beatific.”

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Posted 7 years ago

“I sent out 3 bouquets of red roses to different friends, all recently bereaved. I understand they were all impressed by the beauty and quality of the flowers, and the promptness of delivery. I will use Serenata Flowers again. Joyce Olson”

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Posted 7 years ago

“I had never ordered flowers on line before and did not know this firm. My flowers were delivered promptly on a Sunday morning and gave great pleasure to the recipient. If I need to send flowers again I shall certainly use their efficient service.”

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Posted 7 years ago

“I bought the flowers as a Gift for my Auntys birthday & she was highly delighted with them. They were delivered on the day I requested & I would highly recommend Serenata Flowers, I will use them again. Thank, you so much”

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Posted 7 years ago

“good value and delivered on sunday, family impressed by sympathy flower arrangement”

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Posted 7 years ago

“Wonderful service. Prompt delivery.”

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Posted 7 years ago

“Excellent quick service, easy to follow online instructions - would definitely recomend”

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Posted 7 years ago

“Took all the stress and worry out of ordering from overseas. The flowers were magnificent and customer service was impeccable.”

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Posted 7 years ago

“Lovely flowers for special birthday, as seen on website, delivered as requested, have used website before and would recommend”

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Posted 7 years ago

“Flowers were for my mums birthday and she was delighted with them. Happy mum happy daughter😀😀”

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Posted 7 years ago

“Very Efficient service, regular updates and instant confirmation of order”

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Posted 7 years ago

“First time i’ve Used Serenata and have to say most impressive. Not only were flowers delivered free on Sunday but I was kept up to date every step of the way in a most amusing fashion by email. I knew that my friend would be phoning me as soon as I was informed that the flowers had been delivered. She loved them and they cheered her up a treat. Many thanks. I will use Serenata again for sure.”

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Posted 7 years ago

Serenata Flowers is rated 3.4 based on 5,977 reviews