Serenata Flowers Reviews

Name: Serenata Flowers
Rating: 3.37

3.4 Rating 5,977 Reviews

56 %

of reviewers recommend Serenata Flowers

Company Reviews

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Metrics

3.4

Based on 5,977 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	Greater than 57%
Accurate And Undamaged Orders	Greater than 58%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	1.5 out of 5
Returns & Refunds
Refunds Process	Difficult

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Serenata Flowers 1 star review on 3rd March 2025

662

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Great service! I ordered a bouquet late on a Saturday afternoon to be delivered to my aunt for her birthday on the Sunday. She phoned me at 11am to say they had arrived and were beautiful! I was really pleased that they had been delivered early in the day so they could be enjoyed. I will definitely use Serenata Flowers again.”

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Posted 7 years ago

“Keeping me updated regarding the actual delivery of the flowers.”

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Posted 7 years ago

“Quality when arrived was good, communication was humorous and also good! Not the cheapest, but cheapest is not always the best! Fulfilled everything that was required!”

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Posted 7 years ago

“I live in the Middle East and only ever use Serenata Flowers now for family birthdays, mothers day and just to say 'I Love You'. Their bouquets never cease to take my breath away. What you see is actually what you get. They also go the extra mile to deliver when unforeseen problems crop up. Which I am extremely thankful for.”

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Posted 7 years ago

“Beautiful flowers fabulous service Thank you”

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Posted 7 years ago

“Excellent service and beautiful flowers. Thank you”

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Posted 7 years ago

“Delivered on time”

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Posted 7 years ago

“I myself have not seen flowers but my niece who was recipient said they were beautiful.”

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Posted 7 years ago

“Pleasant experience from initial Google search right through to delivery. The order was confirmed and followed up with regular status updates. Delivery was around 4 o’clock on the day using the local courier...and they delivered a beautiful bouquet. Highly recommended!”

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Posted 7 years ago

“Excellent, easy , never order from anyone else”

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Posted 7 years ago

“Ordered for same day service and arrived 2 hours later. Lovely flowers and the delivery guy gave my parents a box of Maltesers as he noticed it was their 68th wedding anniversary. Diolch.”

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Posted 7 years ago

“Excellent service. Beautiful flowers. Ordered the night before, saved my skin”

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Posted 7 years ago

“Serenata Flowers was so easy to look at use and order - and a big thank you from my sister who loved her flowers - big thumbs up from me :)”

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Posted 7 years ago

“So easy to book online and they turned up on time and were lovely”

Serenata Flowers 5 star review on 12th February 2018

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Posted 7 years ago

“Wonderful flowers delivered in a nick of time Thank you”

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Posted 7 years ago

“i have been very impressed with the service. The flowers where a complete surprise to the lady receiving them. she took a photo to send to me, I thought they looked lovely.”

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Posted 7 years ago

“IT DELIVERED ON TIME KEPT ME INFORMED. GREAT SERVICE”

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Posted 7 years ago

“Fantastic service - gorgeous flowers - great price!”

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Posted 7 years ago

“There is a good range of bouquets at reasonable prices. It's always a gamble ordering on line, but my friend who received the flowers was delighted, saying how beautiful they were. There's also great communication from the delivery side too. Would recommend and use again!!”

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Posted 7 years ago

“Quick delivery and flowers i ordered arrived fresh and in perfect condition. Would definitely use them again”

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Posted 7 years ago

Serenata Flowers is rated 3.4 based on 5,977 reviews