Serenata Flowers Reviews

Name: Serenata Flowers
Rating: 3.37

3.4 Rating 5,977 Reviews

56 %

of reviewers recommend Serenata Flowers

Company Reviews

Questions

Metrics

3.4

Based on 5,977 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	Greater than 57%
Accurate And Undamaged Orders	Greater than 58%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	1.5 out of 5
Returns & Refunds
Refunds Process	Difficult

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Serenata Flowers 1 star review on 3rd March 2025

662

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Easy and quick website, they kept me informed on the progress of the order. Really pleased and would use again.”

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Posted 7 years ago

“I brought them for a gift and my friend was very happy with them”

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Posted 7 years ago

“i didnt get to see the flowers myself but my friend told me they were the most beautiful flowers she had seen. That was good enough for me! will definately use Serenata flowers again”

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Posted 7 years ago

“delivered to a neighbour on same day.my daughter loved the flowers.”

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Posted 7 years ago

“Sophie, my Grandaughters friend had just returned from hospital after receiving treatment for a back problem and was in a lot of pain so Serenata flowers cheered her up no end. She loved the choice and the wonderful colours.”

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Posted 7 years ago

“Very impressed with the service. I heard my friends sad news in the afternoon and logged into Serenata Flowers in the evening and my order for flowers and card were delivered next day. My friend was just as impressed with her gift. Well done ,top points.”

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Posted 7 years ago

“I ordered White Orchid bouquet for my Sisters birthday, they're beautiful! Well packed, healthy, delivered on time and good value. I have been the recipient of this particular bouquet myself and they lasted 8 weeks! That's why I chose them for my Sister, as I knew they were lovely. She's happy, I'm happy, all good.”

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Posted 7 years ago

“Delivered when they said they would...can’t say what flowers were like as they were for someone else... it they seemed very happy with them”

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Posted 7 years ago

“Excellent service, tracking and product. Second to none in my experience.”

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Posted 7 years ago

“thankyou so much for the beautiful flowers it made my mother so very happy. It was the first time l have used serenataflower l found them excellent so l will certainly use them again .”

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Posted 7 years ago

“The service was excellent, definitely value for money. Kept me informed every step till delivery.The flowers were delivered in the morning in good condition. Highly recommend Serenata flowers.”

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Posted 7 years ago

“I have used Serenata often and their flowers are always beautiful. My 95 year old loves receiving them especially when they are sent in bud and she can watch them open”

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Posted 7 years ago

“Excellent service”

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Posted 7 years ago

“Thank you !”

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Posted 7 years ago

“Excellent service. I recommend”

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Posted 7 years ago

“Easy to order. Delivery on time. Communication very good. Flowers beautiful”

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Posted 7 years ago

“Ordered flowers for my sisters birthday. They arrived the next day, her birthday. She was very happy with them and said that they were absolutley beautiful.”

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Posted 7 years ago

“Fabulous service, gorgeous flowers, could not have asked for any more. Will certainly use Serenata Flowers again, thank you.”

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Posted 7 years ago

“Easy to use Spot on delivery time and day Great flowers all fresh and at the right growing point”

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Posted 7 years ago

“Punctual and the receiver loved them. Says it all really.”

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Posted 7 years ago

Serenata Flowers is rated 3.4 based on 5,977 reviews